Narita Gateway Hotel

Out dated hotel

Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well.

Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!

spacious room and english speaking/ helpful receptionist

bath tub is dirty :-( I took a dip then realized that the water is too murky!

Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious.

This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising

Convenient airport shuttle.

Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.

I stayed in the Narita Port Hotel only one night and I can say that it is located ten minutes by bus from the Narita Int. airport. The bus which connects the hotel and the airport is free and easy to get from the airport. There is also a little shop in the hotel where you will find what you need during your stay. Good price, location and facilities.

the breakfast

The Courtesy Shuttle bus to down town Narita, the bus driver did not indicate to us which stop to get off down although he knew we wanted to go down town and we asked him several times. We ended up on a 50 min round trip back to the hotel and then ended up needing to catch a taxi - not impressed by the service provided

Near Aeon shopping mall and Narita airport

cheap hotel, fast internet, adequate fitness room, small shop to get your snack fix, free bus to take you to the airport. i chose it only because i had to spend a night close to the airport before taking another long haul flight.

a bit worn-down and sad. staff not tremendously friendly