Muscat resorts

Pros: The sea view An exceptional serving corner for buffet al khuran restaurant

Cons: The last night we didn't get the tranquility expected all night until 2am some party were going on

Pros: Childrens splash area, not over crowded, fantastic food, very clean and the staff were fantastic.

Cons: Nothing

Pros: Nice food very over priced

Cons: My room and price

Pros: We have been on honeymoon and they really took care of us, they decorated our room with roses, set up our dinner table with a lot of care, really fabulous!

Pros: The garden, beach, lobby, friendly staff.

Cons: Very small room and a bit old.

Pros: The pool and service around the pool is excellent. Breakfast is also excellent.

Cons: For the cost it was underwhelming.

Cons: Zero to do at night. Just eat. No bar action

Pros: Dear ... The place is very beautiful But the reception is poor.

Cons: Someone is supposed to come to help carry the bags without calling people and waiting for a period of time.

Pros: THe breakfast service staff was kind, as well as the manager form the Italian restaurant! He did a great job.

Cons: We had the feeling they tried to upsell everything possible. Also at check out, they wanted to charge us the upgrade we payed already at the arrival. So if we would not have been carefull, they would have charged us twice. Also it was a terrible story to upgarde the room. They offered us a better room, which we accepted. Then they said it is not possible anymore, butthat they have a more expensive room. It was really a hassle to get what we asked for. Also to make booking appointmetns for dinners at the oultets, it is a hassle. On the phone, several times nobody picked when we called the reservation manager. The FO staff told us that they are not in charge to do this. So we went to make a booking at the reservation center at the beach. However, when we arrived at the restaurant, the manager Ivanka told us, that we booked inside (what was clearly wrong as we booked outside). Then she told us, that even if we would have booked outside that they were full since 2 days ... (What an excuse? Then please call the customer back to let them know). So it gave as a really bad feeling. As we didnt have any other joice, we styed inside. Then she told us that when a table outside is getting free, weh wil move us. When wel left the restaurant, the terrace was half empty, but they didnt bother to offer us a table outside. What a shame! Room doors are too thin. You can very well hear people passing in formt of your door.

Pros: breakfast was great! Staff service was great! Swimming pool was awesome.

Cons: The balcony was very small. When booking, there was no mention of specific hotel (Shangrila has 2 types of hotel there) So we were wondering around for 7 mins to look for the lobby and had to make a roaming call to ask the direction to the reception.

Pros: Location staff

Cons: Need renovation

Pros: people,wether,place

Cons: nothining

Pros: Location was awesome Room size was excellent Bathrooms are well designed Food is very tasty & it shows a lot of effort has been put to cook the food

Cons: Can not think of anything to complain about

Pros: The awesome location

Pros: Beach and pool

Cons: Nothing