Serena Beach Resort and Spa

P.O. Box 90352, Mombasa 00100, Kenya
+254 732 125 000

Cheapest
rate per night

8,6

Excellent
based on 122 reviews
Serena Beach Resort and Spa - Mombasa, Kenya
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com R2 575
Agoda.com R2 718
Orbitz R3 793
Hotels.com
Agoda.com
Orbitz

Good to know

Distance to city centre 12,8 km
Location rating 7,7
Nearest airport Mombasa Moi Intl
Distance to airport 18,7 km

Rooms

Check-in
Check-out

Standard rooms

R2 575+

Photo
Bed type
Provider
Nightly base price
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R2 575 per night
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R2 718 per night
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R3 793 per night
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R4 088 per night
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R4 369 per night
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R4 512 per night
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R4 512 per night

Reviews

Pros

Traveller rating

36
24
2
1
0

Time of year

Traveller type

Show reviews that mention

+
air conditioner dripping in 2 reviews
bath tub in 8 reviews
bit dated in 19 reviews
bit expensive comparing in 6 reviews
breakfast and dinner in 10 reviews
city centre in 8 reviews
customer wants in 2 reviews
excellent service in 22 reviews
expecting a queen in 4 reviews
friendly staff in 18 reviews
hotel is very nice in 10 reviews
mixed feeling in 3 reviews
restaurant in the hotel in 7 reviews
room too cold in 16 reviews
room was nice in 16 reviews
sea view in 19 reviews
shrunk in 2 reviews
twin beds in 6 reviews
  • Good
    Sep 2019
    7,5

    Food and staff

    The beds are not comfortable and the socket to recharge phone was away from bed, also I suggested to manager to put ATM machine like many hotels do so that the guests can have access to cash since hotel is far away from any banks

  • Good
    Sep 2019
    6,3

    Close to beach.

    Very dark decor. No kettle or bottle opener. Basic equipment.

  • Excellent
    Aug 2019
    9,2

    Upgraded sea view at no extra charge, view was great!!! Flush mechanism on Toilet was not working initially, maintenance crew fixed right away. Food and spa were amazing. Staff was attentive, courteous and happy.

    Front door had no door knob. Bed was a little stiff. Water pressure in shower would fluctuate.

  • Excellent
    Aug 2019
    9,2

    The food was delicious, the staff very helpful and friendly. My room was upgraded at no extra cost during my stay. This hotel felt like paradise!

    Standard double room was a bit small but I was upgraded to a sea view room half way through my stay. This room was absolutely perfect with amazing views of the Indian Ocean.

  • Excellent
    Aug 2019
    10,0

    The location, food, the beach and the staff

    Wonderful place for holidays.

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About

Overview

With the shimmering sands and waters of the Indian Ocean stretching before it, admist verdant, bougainvillea-filled gardens, and shaded by gently swaying palm trees, the Serena Beach Resort & Spa at Shanzu Beach represents the ultimate escape. The Legendary 13th Century Swahili town of Lamu inspires and styles it.Fringed by white beaches, and shaded by coconut palms, the silver ribbon of the Swahili coastline offers the ultimate tropical paradise. Bright white against the blue sky, set in extensive tropical gardens, the architecture of the Serena Beach Hotel and Spa replicates the winding lanes and colourful market places of a traditional 13th century Swahili town. At the heart of our Mombasa beach resort lies the coral-built Fortress of Tranquility' of the exquisite Maisha' Mind, Body and Spirit Spa.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 122 reviews

9,6

Service

9,1

Food

5,9

Room

4,1

Comfort

Things to know

  • Great menu
  • Stylish hotel

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Disabled access
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Storage available
Non-smoking rooms available
Terrace/Patio
Massage
Laundry service
Child pool
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Private beach
Designated smoking area
Steam room
Wedding services
Outdoor tennis
Laundry facilities
Hot tub
Playground

Photos

Serena Beach Resort and Spa - Mombasa - Bedroom All photos (35)
Serena Beach Resort and Spa - Mombasa - Banquet hall Banquets (1)
Serena Beach Resort and Spa - Mombasa - Bedroom Bedroom (3)
Serena Beach Resort and Spa - Mombasa - Meeting room Conference (4)
Serena Beach Resort and Spa - Mombasa - Outdoor view Outdoors (1)

Location

Most popular landmarks

  • Bamburi Beach 3 km
  • Haller Park 6 km
  • Mombasa Marine National Park 6,2 km
  • Voyager Beach 9,1 km
  • Mamba Village Centre 9,3 km
  • Nyli Bridge 11,6 km

Getting around

Mombasa Moi Intl 18,7 km
Ukunda 40,8 km