Pros (+) Everything, exceptional service, friendly staff and the food is great.
5 stars
Serena Beach Resort and Spa
Photos of Serena Beach Resort and Spa
Overview
Featuring a private beach and an outdoor swimming pool, this 5-star hotel is located in Mombasa. It also features outdoor tennis courts, a sauna and 24-hour room service.
Serena Beach Resort & Spa has been recently refurbished and offers a beauty centre, an express check-in and check-out feature and a coffee bar. Guests can enjoy the recreational facilities on offer, such as squash courts, a dart board and a playground. Also available at the hotel is a 24-hour front desk, which offers luggage storage and an airport shuttle service.
Serena Beach Resort & Spa provides 164 rooms, all of which are equipped with a spa bath, a mini bar and cable/satellite channels. Hot drinks can be made with complimentary coffee and tea supplies.
Serena Beach Resort & Spa provides an on-site bar, where guests can enjoy a drink either indoors or alfresco on the outdoor terrace.
The hotel is situated less than a 10-minute drive from Bamburi Airport. Activities including snorkeling and water activities can be enjoyed nearby.
Latest deals for Serena Beach Resort and Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Serena Beach Resort and Spa
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Eco tourism
- Fishing
- Board games/puzzles
- Game room
- Golf
- Darts
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Fitness
- Aerobics
- Fitness centre
- Tennis
- Squash
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Serena Beach Resort and Spa
8.5
Very good
266 verified ratings
Wonderful
126
Very good
55
Good
35
Okay
27
Fair
16
Mediocre
2
Poor
5
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, as well as the serene atmosphere. However, many noted that the service was slow and there were issues with amenities, leading to a less than satisfactory experience for some.AI-generated from customer reviews
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Score by provider
8.5 out of 10
212 reviews
8.6 out of 10
1 review
10 out of 10
1 review
All reviews
Location
Malindi Road 1, Shanzu Beach, Mombasa 00100
What's nearby
- Bamburi Beach2.9 km
- Mujahidin Mosque4.9 km
- Haller Park6 km
- Mombasa Marine National Park6.2 km
- Kiembeni Catholic Church6.4 km
- Kingdom Hall Of Jehovah's Witnesses7 km
- Voyager Beach9.1 km
- Mamba Village Centre9.3 km
- Nyali Beach9.7 km
- Koroga Country Club10.6 km
- Seventh-day Adventist Church Nyali11.5 km
- Nyli Bridge11.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Serena Beach Resort and Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7,9 |
|---|---|
Distance to city centre | 12,8 km |
Nearest airport | Mombasa Moi Intl |
Distance to airport | 18,7 km |