Good to know
|Distance to city centre||9,6 km|
|Nearest airport||Mexico City Benito Juarez|
|Distance to airport||12,6 km|
|"Very central location, right on Insurgentes"||(in 5 reviews)|
|"Staff absolutely kind, clear and precise."||(in 7 reviews)|
|"The room are very spacious"||(in 20 reviews)|
|"Poorly trained staff."||(in 3 reviews)|
|"The timing of the room cleaning services."||(in 4 reviews)|
|"Sometimes it took until 3:00 pm to have the room serviced."||(in 2 reviews)|
Time of year
Show reviews that mention
|attentive staff||in 22 reviews|
|breakfast included||in 10 reviews|
|change of room||in 9 reviews|
|cleany||in 2 reviews|
|comfortable room||in 35 reviews|
|good price||in 8 reviews|
|good restaurants||in 13 reviews|
|good service||in 9 reviews|
|junior suite||in 11 reviews|
|location is good||in 39 reviews|
|mexico||in 4 reviews|
|perdect||in 2 reviews|
|service was slow||in 19 reviews|
|value for money||in 14 reviews|
Overall the breakfast was very good and a great value. The fruit was fresh and delicious. We enjoyed breakfast very much. Great coffee!
The hot cakes were flat and tasteless - horrible.
Staff is impeccable. They make sure you have everything you need.
The bed is a little hard.
The location is very good. And the price is acceptable. And,, the space of the room is very enough.
The noise,, transpass through room
Friendly staff. Location was excellent for our purposes, and budget.
We were locked out of our room twice. I was told that we hadn't paid for the night when I had left an open tab with my credit card. The lock was removed and the next day the same thing happened again. They were quick to resolve it, but inconvenient when you get back to your room and you can't get in.
The location is great, you can get to many landmarks in no time and there are plenty of restaurant options within a 10 min taxi drive, even walking distance. We ordered room service and it came pretty fast, the food was delicious and there are loads of options in the menu
The hotel needs to be faster at the check in, there was just the one person looking after 3 parties trying to get their key. The rooms are old and outdated, in room entertainment could be improved by updating to some of the newest smart TVs , we stayed in for a while and ended up watching Netflix on our latptop due to how old the tv was Some of the bathroom door knobs and overall furniture is also old and not well taken care off, the faucet and shower were loose in some parts.
With a stay at El Diplomatico Hotel in Mexico City (Benito Juarez), you'll be within a 5-minute drive of Plaza Mexico and World Trade Center Mexico City. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 3 131 reviews
Things to know
- Spacious rooms
Policies vary by room type and provider.
Reviews about El Diplomatico
Most popular landmarks
- Museum of Frida Kahlo 3,2 km
- Castillo de Chapultepec 4,5 km
- Bosque de Chapultepec 4,5 km
- Museo de Arte Moderno 4,7 km
- Museo Tamayo de Arte Contemporáneo 4,7 km
- Museo Nacional de Antropología 5,2 km
|Mexico City Benito Juarez||12,6 km|
|Mexico City Toluca Intl||41,1 km|