American Inn And Suites

It was pretty spacious.

The housekeeping tried opening the door before knocking twice despite me calling out. The main room doesn’t have a/c, it’s in the kitchen area. It was pretty hot in there and we had the front desk call us twice before our check out to remind us of check out time. There were many inconveniences and I will not be staying here again.

There were cockroaches. The staff was not friendly at all. We got weird phone call in the middle of the night from people we did not know but they knew our names. Overall the place was filthy unfriendly and quite frankly was super sketchy.

Too many drug addicts on property and he clerk charged me 25 for a fee with out permission

Staff n facility

The outside area seems well kept. It's well lit. The front desk staff was AWESOME AND SO FRIENDLY. I'm on crutches and he started to race around the desk to help me with the doors, but I beat him inside. He was efficient and so helpful.

We rented the room for 2 nights, at the rate of $192.00. The auto rating for my review is absolutely not accurate. It puts my experience at 4.6, I'm putting it verbally at 1-2.5. The room is a "suite" and smelled awful. The carpet was dark, but still visibly dirty and our feet stuck in some places, my kids' feet were black after walking around for a few minutes. The tv's were both sideways, there was a thick layer of dust on the wires, one of the remotes did not have batteries. The walls were filthy, chipped, crayon marks and visible dust on them that I could run my finger through. One air conditioner for the two rooms, and it's in the sitting area, we had to get a standing fan to help circulate the cool air in to the bedroom area. There is a ceiling fan in the bedroom area, but it was SOOOOOOOOO loud. The closet door in the bedroom was off the rail and there was only one door. The sofa bed in the sitting room was uncomfortable to sit on, and the pull out bed had nothing but a mattress pad, no sheets or comforter, or pillows. There are two beds in the bedroom area, that had two small pillows on each bed, they were very flat and smelled. The mattresses smelled of urine and because there was no air in the bedroom the first night, when we slept we were sweating and the urine smell got on us as we slept. In a room that is a meant to be a suite, use for multiple people, there were only two towels and only one set of hygiene products. The free continental breakfast had a very small selection of food. Bread, cinnamon rolls, waffles. The juices were warm. 3 types of cereal. No fresh fruit available. You could not take the food back to your room. You had to eat it there.