Kenzi Menara Palace & Resort
Av. Mohamed VI, Zone Agdal, Marrakech 40000, Morocco
+212 524 459 900From
R1 961
Cheapest
rate per night
7,9
Good
based on 1 811 reviews
About Kenzi Menara Palace & Resort
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Located in Marrakech, Kenzi Menara Palace is a short drive from Jemaa el-Fnaa and provides disabled parking. It is also a short car trip from Bab Agnaou and Agdal Gardens.
This contemporary hotel provides free Wi-Fi, outdoor tennis courts and a free shuttle service. It offers a Turkish steam bath and 24-hour room service, as well as a badminton court. It also has superb options for meetings and events.
Kenzi Menara features 236 air conditioned rooms. All have a bathroom that provides bathrobes and slippers. There is also a mini bar, a flat-screen TV and a private balcony.
Marrakech-Menara Airport is under a 15-minute drive from Kenzi Menara Hotel. The Koutoubia Mosque, the Marrakech Museum and Ben Youssef Madrasa are an easy car trip away.
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Amenities at Kenzi Menara Palace & Resort
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Thermometers for guests provided by property
- Safe
Services and conveniences
- Business centre
- Wake-up service
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Mountain view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
- Carpeted
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
- Upper floors accessible by stairs
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool with a view
- Steam room
- Spa and wellness centre
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
Dining
- Breakfast included
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bedroom
- Electric blankets
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Things to do
- Gift shop
- Board games/puzzles
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Private parking
- Valet parking
Outdoor
- Picnic area
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Trouser press
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Outdoor tennis
Reviews of Kenzi Menara Palace & Resort
7,9
Based on 1 811 verified guest reviews
8,0Couples
8,0Friends
7,9Families
7,6Solo
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Pros:Our anniversary room upgrade was fantastic. The grounds were very well kept and the not crowded (during late May). This hotel is outside all the action of the city but not too far. Best to make a deal with one cab driver for your entire stay.
Cons:The English at this location was very limited with most of the staff outside of the front desk. However, the lady at the activities desk is a real delight and very helpful with directions, advice and negotiating on our behalf with the transportation.
Pros:Rooms and grounds were lovely. Very clean and a beautiful pool.
Cons:Staff have no customer service skills. When we asked for things, they were never brought to us. Items are added to our bill that I never ordered and they made me argue for a half hour to prove it wasn't us. Service at meals is very slow and often non existent (we had to often get our own coffee despite asking multiple wait staff).
Pros:The hotel itself was beautifully decorated with large guest rooms and opulent decor that made it feel you were staying at an exclusive boutique hotel.
Cons:While the staff were all friendly, the level of customer service left a lot to be desired and did not match the appearance of the hotel. Thankfully, it was not that busy at the hotel as I do not believe the staff are well enough trained to handle a full house. The staff do not know how to anticipate guests' needs as you would expect at similar resorts, and simple requests like additional blankets for the room do not get fulfilled without multiple follow ups.
Location
Av. Mohamed VI, Zone Agdal, Marrakech 40000
What's nearby
- Agdal Gardens1.4 km
- Saadian Tombs3.2 km
- Bab Agnaou3.3 km
- Royal Palace3.4 km
- Bahia Palace3.7 km
- Dar Si Said Museum3.9 km
- Mosquée de la Koutoubia4 km
- Jamaa el Fna4.2 km
- Souk Zrabi4.6 km
- Almoravid Koubba4.8 km
- Museum of Moroccan Arts4.8 km
- Marrakesh Museum4.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kenzi Menara Palace & Resort
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Value for money | 7,8 |
|---|---|
Distance to city centre | 4,9 km |
Nearest airport | Marrakech Menara |
Distance to airport | 5,1 km |