Manila hotels in Ermita

Pros: I specifically chose Casa Bocobo because of its proximity to Luneta for my long distance endurance running training. Well, I only didnt enjoy the location but even the size of the room. It was surprisingly very spacious esp bec I didnt really expect much from the hotel. Also, the breakfast, though simple, was very good. The employees are also very friendly and efficient. It is like coming home to a home as opposed to a hotel.

Pros: Hospitality of the staff of the hotel

Pros: i am satisfied with the hotel, will choose it again if i go next time.

Cons: no

Pros: Very friendly and respectful staff, nice location and good value for money. Highly recommendable.

Pros: Very good when customized.

Cons: Lunch & dinner menu.

Pros: Staff are accommodating. Spacious room.

Pros: everything..the friendly staff,the location,the cleanliness and the place its like home..

Cons: nothing..

Pros: everything from staff to room to location

Pros: Room was clean and comfortable close to mcdonalds

Cons: The taxi from airport was expensive wish i could havethe hotel pick me up next time

Pros: clean

Cons: breakfast

Pros: Casa Bocobo is the perfect place to stay if you want afforability,cleanliness,comfort and courteous staff.They go out of the way to make sure your stay is safe and comfortable.

Cons: My Fiance's stay at Casa Bocobo during her medical exam for a K-1 Visa at St.Lukes was very nice and pleasurable.Casa Bocobo rooms are very clean and affordable with a very courteous staff.Keith is the greatest at making sure your stay is top quality.My Thanks to him and the whole Casa Bocobo staff. Sincerely, James Pashak ( U.S.A.)

Pros: The place is super great!!! The rooms, the staffs, the food.

Pros: Its spacious and clean And the staff are very accomodating

Pros: Staff is good and friendly

Cons: No do not disturb, clean/do not clean room so they would show up whenever even if you didnt want it done.

Pros: I like how the customer service still remembered me due to my first stay when I came back for my second stay. The customer service especially the receptionist and the cafe did a great job even during early morning or late night. As for the room, I was really satisfied and cleanliness of the room. The room is provided with 4 usb ports charging so do not fret to bring plug extension when travelling. In additional, the room is too provided with safety box in each room. Oh, you will also be given welcome drinks once you check in and you are able to use during your stay.

Cons: Sometimes the internet cuts off and on frequently on my first stay. However, I have better connection on different room for my 2nd stay.

Pros: Staff very friendly

Cons: Neighbor hood

Pros: nothing

Cons: I had to wait 45 minutes before I could check in and only after asking the staff repeatedly they told me they had a shortage of staff, that being said the customer should never feel the problems of the hotel.

Pros: Clean and good food

Cons: I was charged twice . I have yet to been refunded my creditcard check money of $450 I have been chasing the refund up was told to wait two weeks . But now am told i need to chase up myself.

Pros: Clean

Cons: Good stuff

Pros: Attentive and friendly staff specially the smoking room allocated.

Cons: None at all.

Pros: Breakfast was amazing and the staff was superb. Will book again.

Cons: When they clean my room the shower could have been cleaned as well.

Pros: Great location for sightseeing, at walking distance from the museums and Intramuros (or a short drive). Also very close to a 7-11 and Robinsons Mall, with lots of dining options and shops. A few local restaurants around as well. Breakfast was good and varied, super nice staff. Rooms were fine, with air-conditioning, Wi-Fi worked well, comfy beds.

Cons: Our rooms faced some kind of club/karaoke, which caused some noise at night (although it didn't go on until very late).

Pros: Good location, helpful staff, delicious food, comfortable rooms, big bed!

Cons: It would have been better if they had given slippers...

Pros: A bit far away from the airport. Went there during rush hour and took me almost 1,5 hours.

Pros: Aquarium inside the room

Cons: Noisy

Pros: Clean room and good view of the bay.

Cons: Separate entrance frm the ocean park is suggested. It seems too crowded with ordinary people.

Pros: I like the room it is big enough and the view is good...

Cons: Can hear the noises from the adjacent rooms..

Pros: Room, service...food!!!

Cons: Internet connection. It's too slow.

Pros: Definitely the wall aquarium. It was a hit with my 3 yr old. Also it is conveniently next to the US embassy. Everything is within close proximity. A trip to the airport cost me 300 pesos with the tip included. Don't get ripped off! All relatives loved i

Cons: The entrance to the hotel is a bit complicated. One of the drive up entrance is not located anywhere near the hotel check in. You need to have a bellman walk you there but they do a fantastic job of doing this.

Pros: Let’s I was disappointed, I was excited to see the place but a disappointment struck us (as a family). Breakfast is rubbish. Let’s say I’m not coming back in a hurry.

Cons: Room doesn’t have privacy, noises due to maintenance work (drilling) much of a relaxation and most of all breakfast is just having when you’re at home ( not so much of selection).

Pros: Staffs are friendly and attentive .

Cons: Buffet breakfast very limited options specially for western guests .

Pros: The aquarium room

Cons: Difficult to get taxi, the hotel seems to be a bit away from things, but they almost seem to make it difficult to get s taxi

Pros: everything cleaness,comfortable,welcoming,tye staff help,hygen and service

Cons: only the entance path.it should be isolated from aqua zoom and the noise

Pros: More than anything our room, having the aquarium in our room was pretty awesome. Bed was quite comfortable and overall we had zero complaints.

Cons: Just sometimes loud with lots of young kids, Manila Ocean Park is attached to H2O so there are lots of kids but really it’s not that bad.

Pros: View

Cons: Couldn't get a taxi, refused several requests for quoting price from airport it even call. I had to walk to Manila Hotel to get service.

Pros: Very friendly and helpful staff

Cons: The happy atmosphere and the security

Pros: Very clean

Cons: My request of two single bed was not granted, they say I have to wait for 30 minutes more if I reLly wanted a two single bed

Pros: The restaurant is good, cozy, and staff is very friendly. Breakfasts are amazing. It’s like in 5 stars hotels but with less choice, so it’s definitely very impressive. Location is nice if you want to see Intramuros or Manila bay, both are in walking distance. Rooms are clean, no one smokes inside.

Cons: Not enough natural light from windows. Blankets inside is thin and rough, I suggest to change it to common blanket (soft and light). So for me there are no any serious issues:)

Pros: Clean, courteous stagf

Cons: No toothbrush and tooth paste available even upon request “out of stock” very flimsy reason!

Pros: I was left alone and not constantly bothered so I was able to get on with work Especially nice to turn up and be upgraded for free - meant a lot - thank you I usually stay at the La Corona Best Western. May consider moving to Lotus Manila as cheaper and better value for money

Cons: Second return to hotel - room was much much smaller than expected.

Pros: I like location , confy bed and pillow , double glazed windows , mini bar , breakfast and hotel restaurant

Cons: Hidden taxes ... and bit low water pressure ( I went on the 6th floor

Pros: Everyone is pleasant and accommodating. Place is very clean and food is delicious.

Cons: None

Pros: Best of best in Manila. 1) close to the airport , good access 2) night life is here 3) lots of nice restaurants around hotel 4) lots of convenient stores 5) hotel price is reasonable 6) staffs are very nice 7) good breakfast , light buffet 8) clean facility

Cons: The air conditioner machine is noisy..

Cons: Awful staff unlike before

Pros: bed is big enough for 2 person

Cons: long waiting time for chek in.. housekeeping take a while to clean the room and unable to accomodate who come early since the rooms were not cleaned yet

Pros: Clean rooms, secure facility. Near mall and G Point bar

Cons: Hotel food not so great.

Pros: Good breakfast & staff in the dining area.

Cons: Old linens with stains. Staff in front desk or information are not warmly accommodating. Behavior is just part of their job. No proper amenities in the room like hangers, slippers, coffee, & the like. You still have to request the all.

Pros: very good laundry service...friendly receptionists and concierge.

Cons: Limitted choices of food during breakfast...tv don't have good reception....no bath mat.. still need to call to ask for slippers upon arrival...

Pros: Old world charm and the service by staff being respectful. The room size fits my expectation. Unlike Red Planet which was ridiculously tiny and claustrophobic. They even gave you complimentary bottles of water, which was greatly appreciated in such a hot humid climate. Great value for the money, and I would highly recommend this hotel. The even have a service where you can check you bags with hotel staff safely without actually being checked in, as a prior client.

Cons: The only issue was no window in the room that I occupied, but the rooms with window was noisy and needed work. So, they need to spend a few dollars and this problem ASAP.

Pros: breakfast was just

Cons: its ok for the money

Pros: The hotel location

Cons: Not friendly front desk staff when checking in

Pros: The services of the whole citystate staff. Thank you.

Cons: The location very accessible place.

Pros: Good hotel as always. Needed new mattress but apart from that it’s always a good place to stay with good staff.

Cons: Mattress

Pros: Always have a good stay at this hotel. Bed was a little to bouncy and only one elevator working made a long wait to get up or down to room or lobby. But normally not a problem

Cons: Bed

Pros: Reasonable rate.

Cons: The staff are not welcoming at all. I booked my brother to stay in this hotel for 2 nights stay. On the day of his checkout, I went to see him early in the morning roughly between 7:20am to 7:45am. When I went in the main door of the hotel I was greeted by the 3 security guards, one of them seemed to have tried to close the door and ask me first of my purpose which I told them. Then they asked me of my ID. I searched for my wallet and showed them no ID as I have none. They dont seemed to want to let me in so I told them if they dont want to let me in, at least let my brother come out to see me. They told me, not that they wanted to not let me in, they are just following the protocol. I was actually there to help my brother settle his payment because the previous day when he checked in, he was asked to pay €300 for a 2-night stay in this hotel which is overly priced. He’s only meant to pay Php4,200 plus the Php1,000 deposit which amounts to roughly €100. Anyway, the guards finally let me in and told me to approach the reception which I did. The guy in the reception told me to just use the phone located near the reception and dial 0 which I did. Unexpectedly, just when I dial 0, one of the security guards was already at my back and asked me to hand in the phone to him as he wanted to speak to whoever is going to answer the phone. HOW RUDE! I am still being polite and handed him in the phone. He ask me if I am going up, So I told him NO, I am not! The guard said, she’s not going up anymore! ANYMORE? Never did I mention going up to see my brother. And even if I will, so what? I left the RUDE Security Guard and let my sit in a couch facing the reception. When my brother finally came down to see me, I did my purpose to settle his bill and get his €300 back. Then off we went to my hotel not far from where he was checked in. Me and my family are scheduled to check out in 30 mins which is also why I wanted to say goodbye to my brother before us going. NEVER USE THIS HOTEL!

Pros: The location was perfect as this was the hotel where the bus met us the following morning so this is why we booked it. Upon arrival the reception staff weren’t overly pleasant or helpful. We asked about printing our tickets for the tour the next day to which the young lady said we could use the business centre. After obtaining our key and going to change for dinner we came back downstairs and asked the young gentleman behind reception where the business centre was as we needed to print documents to which he politely responded the printer is broken. He then offered to print the documents for me which was my initial request upon arrival to the email other receptionist. Had it not been for him my rating would have been a lot lower as the room wasn’t nice but the hotel foyer was amazing. Maybe need to invest in making the rooms more appealing instead of a lavish foyer.