|"Excelent location and very nice Lobby"||(in 3 reviews)|
|"Clean and comfortable room"||(in 36 reviews)|
|""Great location, polite and helpful staff.""||(in 99 reviews)|
|"There was no hot water!"||(in 6 reviews)|
|"Air conditioning not working"||(in 11 reviews)|
|"The beds were extremely uncomfortable."||(in 14 reviews)|
|location is great||in 247 reviews|
|room was very small||in 117 reviews|
|staff was helpful||in 109 reviews|
|beds pillows||in 28 reviews|
|air conditioning||in 22 reviews|
|great value for money||in 20 reviews|
|price was good||in 19 reviews|
|nice lobby||in 17 reviews|
|city center||in 14 reviews|
|clean towels||in 12 reviews|
|dirty dishes||in 11 reviews|
|hot water||in 11 reviews|
|retiro park||in 7 reviews|
|la puerta||in 6 reviews|
|last minute||in 5 reviews|
|colon||in 4 reviews|
|lack of initiative||in 2 reviews|
hotel under construction they should inform about this before
Old, tired hotel
Wifi worked and bathroom was large.
Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.
With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
based on 2 960 reviews
Policies vary by room type and provider.
Apart-Hotel Serrano Recoletos is located at Calle de Villanueva, 2 in Salamanca, 1,4 km from the centre of Madrid. Puerta de Alcala is the closest landmark to Apart-Hotel Serrano Recoletos.
Check-in time is 14:00 and check-out time is 12:00 at Apart-Hotel Serrano Recoletos.
Yes, Apart-Hotel Serrano Recoletos offers free Wi-Fi.
No, Apart-Hotel Serrano Recoletos does not offer free parking.
No, Apart-Hotel Serrano Recoletos does not offer free airport shuttle service.
Apart-Hotel Serrano Recoletos is 12,3 km from Madrid Barajas.
Yes, Apart-Hotel Serrano Recoletos is a pet-friendly hotel.
No, Apart-Hotel Serrano Recoletos does not have a pool on-site.