Good to know
|Distance to city centre||1,2 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||12,3 km|
|"Staff and location are perfect"||(in 94 reviews)|
|"the staff is very nice."||(in 36 reviews)|
|"The room was comfortable"||(in 36 reviews)|
|"noise at night no isolation"||(in 4 reviews)|
|"Air conditioning not working"||(in 3 reviews)|
|"Room smelled like smoking."||(in 12 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 8 reviews|
|bar in lobby||in 17 reviews|
|bed was comfortable||in 5 reviews|
|breakfast was good||in 21 reviews|
|centrally located||in 6 reviews|
|close to metro||in 13 reviews|
|living area||in 13 reviews|
|location and staff||in 98 reviews|
|location is good||in 136 reviews|
|lot of noise||in 13 reviews|
|luggage locker||in 2 reviews|
|make tea||in 8 reviews|
|non-working||in 2 reviews|
|requested an iron||in 2 reviews|
|retiro park||in 2 reviews|
|room very small||in 54 reviews|
|room was very clean||in 69 reviews|
|staff is very friendly||in 59 reviews|
|stay was shorter||in 2 reviews|
|value for money||in 20 reviews|
The location was great. A nice walk to all the main attractions of Madrid Center. The family room was spacious and fit my 4-person family really well. I also liked the kitchenette so we could cook some meals at home. The staff was very helpful.
The air conditioning didn’t work well and they relied on portable units rather than central air. The second morning the shower didn’t work. They give you a kitchenette, but no dish soap, sponge, or anything to clean the dishes with - and the staff doesn’t wash the dishes. So you’re stuck with dirty dishes for as long as you’re there.
Location is amazing!
Beds and bedding are extremely basic.
Location Staff very friendly Room
Basically, the location is the only advantage of the hotel.
Almost everything. The apartments were not really suitable for the couple with a kid. The kitchen facilities lacked a normal knife and cleaning stuff. So it was a real pain to cook anything. The hotel provided twin beds for a couple that were easily sliding on the floor, once they are touched. Washing machines were expected to take credit cards, but they are not. And the staff could not give a change of a note into coins. Worst of all air conditioning was not working while it was +36C in Madrid.
With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 6 minutes by foot from Paseo del Prado. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
based on 3 141 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Apart-Hotel Serrano Recoletos
Most popular landmarks
- Puerta de Alcala 389 m
- Plaza de Cibeles 0,5 km
- Museo Naval 0,6 km
- Museo Thyssen-Bornemisza 0,9 km
- Museo del Prado 1 km
- Parque del Retiro 1,1 km
|Madrid Barajas||12,3 km|
|Madrid-Puerta de Atocha||1,8 km|