Apart-Hotel Serrano Recoletos

Calle de Villanueva apartamentos Serrano Recoletos, 28001 Madrid, Spain
+34 914 319 100

Cheapest
rate per night

7,8

Good
based on 2 788 reviews
Apart-Hotel Serrano Recoletos - Madrid, Spain
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Booking.com R1 463
Hotels.com R1 467
KAYAK R1 659
Booking.com
Hotels.com
KAYAK

Good to know

Value for money

7,4

Distance to city centre

1,4 km

Location rating

9,3

Nearest airport

Madrid Barajas

Distance to airport

12,3 km

Rooms

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Reviews

Pros

Cons

Traveller rating

85
117
48
21
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Oct 2018
    6,0

    excellent location

    hotel under construction they should inform about this before

  • Okay
    Jun 2016
    4,8

    Old, tired hotel

    Wifi worked and bathroom was large.

    Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.

  • Mediocre
    Nov 2010
    3,3

    The apartment was spacious. It is situated close to tourist routes for the on /off bus and close enough to walk into the heart of the shopping areas.

    The staff were very difficult to communicate with, so very little english, and not very friendly or helpful,with our very little Spanish. Bad directions, completely wrong in fact, and trying to get any thing, like toilet paper and enough towels (for just 2 people ) was really difficult! Then there was the night club situated right below us, playing thumping music till 5am. Apartment was so old and rundown, broken tiles on the stairs inside, that kept falling away to expose a sharp edge you could cut your self on, and the beds must have been 20 years old.

  • Okay
    Aug 2010
    5,7

    Good value for money in a central location. Bottled water available in lobby vending machine. Air-conditioning (though barely enough at full strength). Cafe/bar in lobby which I did not use but have heard is good.

    The twin-bedded room was fine for one person, at least for one night, but if there had been two people in the room it would have been very cramped--the second bed was the only place to put luggage. There was much less furniture than in the pictures on the booking.com website, and it was quite beat-up. Bathroom was ill-designed and cramped. Breakfast was put away and door closed ten minutes before the advertised time. Payment was demanded on arrival--it is usual, and preferable, to pay on departure.

  • Mediocre
    Jul 2010
    3,0

    Location is good only.

    The furniture, bathroom and kitchenette are totaly worn out, breakfast restaurant is very small and food is poor. So the hotelneeds serious renovation. I never go there again and never recommend any other person.

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About

Overview

With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,8 Good

based on 2 788 reviews

7,7

Cleanliness

7,4

Comfort

7,8

Staff

7,4

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Child-friendly
Laundry facilities
Laundry service
No smoking
Air-conditioned
24-hour front desk
Safe
24/7 concierge
Smoke alarms
Hairdryer
Linens
Towels
Lift
Accessible by lift
Body soap
Breakfast in the room
Cleaning products
Dining area
Dining table
Drying rack for clothing
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Heating
Key card access
Kitchenware
Laptop safe
Private bathroom
Radio
Safety deposit box
Seating area
Shower
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Soundproofing
Stovetop
Telephone
Toilet paper
Dustbins
TV
Upper floors accessible by lift
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Ironing service
Public bath
Kitchen
Kitchenette
CCTV in common areas
24-hour security

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Photos

All photos (53)
Bedroom (20)
Lobby (3)
Restaurant (1)
Living room (7)

Location

Most popular landmarks

  • Puerta de Alcala 344 m
  • Plaza de Cibeles 0,5 km
  • Museo Naval 0,6 km
  • Museo Thyssen-Bornemisza 0,9 km
  • Parque del Retiro 1 km
  • Museo del Prado 1 km

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