Hotel Oliver

1. The non stop reception. 2. The location where we had access to the center of London. 10/10 3. The breakfast included.

1. A curious thing about the staff was the following: During an evening I asked the guy from the reception if he can help me with a socket adapter ( we are from EU) and he replied that he already borrowed it to another client. The funny thing is that earlier the same day, his colleague, the lady told us that with no problem will help us on our return at the hotel as they have a lot of them. Also she looked in different place than the other guy. Is he was waiting for some tips to help me? Well, too bad for him anyway. 2. It says clearly that the room has a TV included but when we arrived, the remote was at the reception and if you want it, you have to pay a deposit. 3. The same guy told us when we arrived that the elevator was not working but only for that night. But in reality it did not worked at all. 4. The building is an very old one which need a biiiiiiig renovation as anyone could hear creaks, crunches from our steps. 5. The room is very, very small, with thin walls where you hear anything the neighbors say anf vice versa. It was not clean as we hoped, meaning a minimum level. The light in the room was useless. The door lock for room and bathroom was both vintage and annoying as sometimes was blocking the exit. The bathroom was not clean at all.

Location

The lift didn't work and my room was on the 4th floor. My kettle didn't work and there was no plug for the wash basin. The curtains were too short for the window and when the sun came up daylight shone directly into your eyes as the bed was under the window. When I asked for another kettle I was told to ask when I came back into the hotel. When I came back I was told there was no kettle and that if I needed tea or coffee to climb the 4 floors to use the facilities on the ground floor. The shower measured 42 cms square and the door to the shower was 40 cms wide! No fats please!