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One location in London Airport
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Reviews
10,0 Wonderful
Apr 2023
8,0 Very Good
Jun 2022
10,0 Wonderful
Oct 2021
One location in London Airport
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10,0 Wonderful
Dec 2020
Pros:
Excellent service at the counterCons:
None8,4 Very Good
Feb 2019
Pros:
Good priceCons:
Smell like cigarettes inside10,0 Wonderful
May 2023
10,0 Wonderful
Mar 2023
10,0 Wonderful
Jan 2023
10,0 Wonderful
Sep 2022
One location in London Airport
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7,2 Good
May 2020
Pros:
Even though I had requested car be dropped off at private terminal, it had not been and I had to go to main terminal for car!Cons:
Car had problems, low tire and engine light came on, had to exchange vehicle!10,0 Wonderful
Oct 2018
Pros:
Great on gasCons:
No refund on gas not used4,4 Mediocre
May 2018
Pros:
Good on gas and convient pickup and drop offCons:
Car had lots of dings, scratches and what looked to be tar stuck in it. At the counter they told me it had zero damage. I took pictures and showed the person and they said oh yes we’re aware of it. Was not impressed. Also the insurance I purchased for it was cancelled as I was picking it up because kayak neglected to tell me that because I am a Quebec resident they can’t insure me.6,0 Okay
Mar 2023
10,0 Wonderful
Jul 2022
10,0 Wonderful
May 2022
One location in London Airport
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2,0 Poor
May 2020
Pros:
Both was closed as airport was close due to pandemic. Website should update timings due to lockdown7,2 Good
Jun 2019
Pros:
The drop off was a little weird. The guy wasn’t in his booth and was walking out the door and asked for my keys. I was super confused as he didn’t have an ID card etc. It took me a few minutes to realize he had a Hertz shirt on. I didn’t like the drop off.Cons:
Car could have been cleaner and the drop off better, but other than that, it was fine.One location in London Airport
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9,2 Wonderful
Nov 2020
Pros:
Efficient and prompt. Car was dropped off as requested and waiting for me when I landed.Cons:
Everything was great.6,8 Okay
Jun 2018
Pros:
everything was generally okay, no major complaintsCons:
Advertised car was a Toyota Camry "or equivalent". I got a Hyundai Sonata which, in my opinion, is not in the same league as the Camry. In addition, the Hertz booth at the airport didn't open until 1/2 hour or so later than Enterprise or Budget. We had to wait that additional time to get our car, and then it was less vehicle than I had anticipated.6,0 Okay
Nov 2017
Pros:
It was good value. The car was also very clean when we picked it up. The attendant in the kiosk picking up and dropping off the car was friendly.Cons:
When I rented my car online I made am error...I got mixed up about the size of the car, between compact and economy. I had wanted to rent the larger one and booked the smaller one...I had realized my error after the fact but when I called I wasn't allowed to change it. I was told to ask for an upgrade upon pick-up...I did not receive one. I have received many upgrades over the years with many different rental companies. I was told there were no vehicles available but when I picked up my car, the lot was full of Hertz vehicle. And it was London, Ontario airpirt...we're not talking a large Metropolitan city here.One location in London Airport
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2,0 Poor
Apr 2023
10,0 Wonderful
Sep 2022
One location in London Airport
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Reviews
2,0 Poor
May 2022
1,9 Poor
Aug 2021
One location in London Airport
One location in London Airport
One location in London Airport
One location in London Airport
One location in London Airport
Most popular car type | Mini |
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