3.6 MediocreJul 11 2020
Cons: "They do not apply Enterprise procedures in offering Customers the free Pickup and Dropoff service for their clients. I find that this Enterprise has a very condescending way in talking to its customers. When asked why the website and answering service offers pickup and/or delivery to customers they blamed it on being short staffed and this service is for only customers that reserve cars for many days. I was asked if I could take public transportation. The employees starting with the manager is very condescending."
7.2 GoodMay 17 2020
Pros: Even though I had requested car be dropped off at private terminal, it had not been and I had to go to main terminal for car!Cons: Car had problems, low tire and engine light came on, had to exchange vehicle!
2.0 MediocreJul 2 2019
Cons: They did not have a vehicle for me although the booking was confirmed .
7.2 GoodJun 29 2019
Pros: The 500 Oxford Street West are my boys, they always help and are great people to deal with. The car was good on gas mileage, really good.Cons: Instead of base model cars they could have higher quality packages for the cars. The prices could be lower, you know (Daily Rates) The cleanliness of the cars could better, one thing they almost always miss is thevfront windshield of the car, and that's usually on the inside. (Sorry boys)
10.0 ExcellentJun 29 2019
Pros: Friendly staff. Offered an inexpensive upgrade for more comfortable travel
10.0 ExcellentJun 17 2019
Pros: Staff were friendly, quick, and efficient. Car itself was clean and comfortable.
10.0 ExcellentApr 12 2019
Pros: Staff was very good, friendly and courteous at pick up and drop off very friendly
8.0 ExcellentFeb 27 2019
Cons: I recommend to anyone
10.0 ExcellentJan 7 2019
On point as alwaysPros: I love everything about this location... I book specifically for them, I like Enterprise but love the staff at this location, they're great and always so accommodating. I've booked at least a half dozen times with them.
10.0 ExcellentOct 28 2018
VWPros: Great on gasCons: No refund on gas not used