Seaside Park Hotel Leipzig

The hotel was really close to the city center, central station and public transportation. So we had the chance to quickly reach restaurants, bars and the christimas market

Reservation of a parking lot was not possible. When we arrived at the hotel, no space was available for us, as result, we had to leave our car in a public parking garage near the hotel. We booked a double bed room. As we learned later, all rooms consist of twin beds. In double bed rooms the beds are just pushed together. Unfortunately, the gap between the matress wasn't really small and the beds were on rolls without break. After a horrible first night, fighting against the moving beds and waking up almost lying on the ground, the staff wasn't really helpful. The answer and support wasn't satisfying for a 4-star hotel and the price per night: "We know the problem. We already got several other complaints, but cannot change anything". A the end, we went to a store and bought some doorstopper for 0,10€ each and solved the problem ourselves. An easy and cheap option to at least increase the comfort a bit. Something I would expect to get from a hotel that wants to play in this class. No excuse or anything to signal interest in the customer. Next time, I will book a B&B hotel with more friendly and supportative staff.