|"Great hotel and awesome staff!"||(in 5 reviews)|
|"Great rooms and great locations."||(in 121 reviews)|
|"The bed was very comfortable!"||(in 33 reviews)|
|"Do not choose a smoking room!"||(in 8 reviews)|
|"Resort fee is a joke ."||(in 20 reviews)|
|"Long line for checking in"||(in 6 reviews)|
Centralized in middle of Fremont Street
Here's a copy of the email I sent the hotel. Doubtful I'm going to hear anything back after our experience....but who knows.... I just want to start off by saying I have never had such a HORRIBLE experience at any hotel in Las Vegas in my life. Both my husband and I checked in for our anniversary last Saturday, February 27 and stayed one evening until February 28. We stayed in your Spa suite which was supposed to be the best room offered. Upon arrival there were multiple issues that transpired as soon as we walked into the door. As a start, our flight arrived in Las Vegas at 9am and we arrived at the hotel around 9:45am. A bellhop was NOWHERE to be found for over 45 minutes to check our bags! At 2:31pm, we received a message that our room was ready. Upon arrival at our room, everything went downhill from there in which we attempted to speak with the front desk (after numerous attempts in trying to get a hold of them) to address. After a few hours of back and forth, we finally (later that evening) got a gentleman by the name of “Raymond” to come up and help with some of the outstanding issues. The problems we experienced were absolutely unacceptable issues to have considering we were staying in the “top tier” suite that you offer through your establishment (the spa tower suite). In my opinion, these are basic housekeeping items that should be checked regularly in ANY level of accommodation. Upon our initial arrival we have found disgusting remnants/stains of dried up vomit in the master bathroom (pictures taken), a toilet that was continuously running in the master bathroom (ultimately Raymond came up to try to fix the problem but upon him leaving it just started up again and continue to run continuously throughout the night – video taken – ultimately the toilet was completely unusable after he left), the sinks handles were detached from the actual sink in the master bath (unusable – pictures taken), the light bulbs in all the bathrooms as well as vanities had over half of the bulbs blown out (pictures taken), the overall cleanliness throughout the entire suite was far below expectations and something as simple as trying to order movies on our TV took over three hours to try to fix as apparently there was an issue with the cable company that Raymond was trying to figure out. I will commend "Ray" on his efforts as he was the only one to respond accordingly and show some sense of compassion for the situations we were experiencing. We left to go try to find a spot to eat and found we were continuously turned away by your restaurants by extremely rude and unprofessional hosts/hostesses. We were placed on a waitlist at one establishment for a later time but then never received any sort of callback or notification as a result of the waitlist being put on. Again…. this is all in your hotel and as patrons staying in a suite with the expectation that we would have some sort of accommodations or least assistance in attempting to try to find a suitable restaurant within your hotel. No one helped, no one called back, no one attempted to assist in ANY manner whatsoever. After returning from dinner outside of the hotel and coming back to our room we entered our room with (what is nothing less) than an absolutely atrocious, vulgar and offensive smell of marijuana from the one (or both) of the rooms next-door to us. It was SO strong that I eventually had a horrific allergy reaction to both the smoke and smell in our room and ultimately needed to send my husband out for allergy medicine to assist with respiratory issues I was experiencing. I did everything I could to block the smell out and even attempted using the steam shower, but even then – THE DAMN SHOWER DOOR WAS BROKEN and wouldn’t shut (I have a video with that as well!)!!! The only resolve that was offered us when your staff FINALLY picked up the phone is that we leave our room again for an "unknown amount of time" so they can deodorize our room and attempt to make the smell go away. SERIOUSLY! Apparently, that was the best thing your staff could think of opposed to confronting the patrons next-door to our room and telling them to abide by the non-smoking policy that should have been in effect! Your team wanted us to LEAVE OUR ROOM on our anniversary over this ridiculous and unacceptable instance(s) that other guests were causing!!! IN ADDITION to that whole fiasco, the guests in the room next-door started playing extremely loud, wall shaking music that lasted until 2 AM in the morning with no resolve and/or assistance from the hotel room service team after numerous complaints! I have pictures and videos of literally every issue that we experienced in our short 24-hour time frame that we were there. I am disgusted overall with the hotel, the service, the cleanliness and the overall unprofessionalism that we had to experience especially that it was supposed to be such a special day for us!
Bed was great
Cleaning of room
Chick-fil-a was close and pool was easy to get into.
The room didn’t have any USB outlets for charging and the bathroom tub had rust.
Great poker room
The rooms. They need to be renovated.
Hotel was clean and our room was nice.
no refrigerator or microwave in the rooms and no coffee maker. Cheap hotels even have those. You would think for the price of a suite these things would be provided. I did request a fridge which they delivered free of charge because I needed it to store insulin and other meds in it.
Kiosks for check in and out
Rooms were decent and clean. Great location on Fremont Street. Breakfast at the Claim Jumper was good
The Carson Tower elevators had problems for a full day; the only way to work around the elevator issues was to exit through the fire exit route down to the ground level outside. Our room was loud the entire length of our stay. Water pressure in the shower was less than ideal.
Stayed in the Rush Tower, Just close enough to the floor for convenience, but just far enough a way for when you need a breather.
The showers could have had a little more water pressure.
Coziest bed I’ve ever slept in! The pool and lobby bar were awesome! The lobby bar has glass walls looking out to the pool. Lots of natural light. The pool had a slide that goes through a shark tank...amazing!! And the gambling tables out by the pool were so cool!
Our bathroom wasn’t clean so we had to have house keeping come clean it upon check-in. The deadbolt to the door that connects us to the adjoining room didn’t work (wouldn’t lock), so maintenance had to come repair it. Our 2nd night there the elevators broke and we were trapped on the 7th floor for 30 mins, which resulted in being late to meet our other friends
The pool was nice Cadillac was great
The elevator didn't work :(
Location was great. The tournament poker was fun and easy to register. The room was comfortable.
The buffet wasnt opened on monday or tuesday which I found a little unusual but the other restaurants were nice.
The Golden Nugget Las Vegas Hotel and Casino is a premier hotel within the Las Vegas Strip that offers luxurious rooms, a wide array of dining options, and premium entertainment shows.
The elegant rooms at the Golden Nugget include sweeping views of the Las Vegas Strip, as well as contemporary decor, and television sets. Guests may also relax in the lagoon-style pool as well as slide through the three-story shark tank.
The award-winning casino at the Golden Nugget features both table games and slot machines. Choose from thrilling games like poker, roulette, Wheel of Fortune, and Mississippi Stud. The casino also features a full bar, as well as lounge chairs for relaxing.
Hotel guests may indulge in the various spa packages that the Golden Nugget has to offer. Services include makeup, nails, hair, facials, massages, and waxing packages. A steam room, sauna, and whirlpool are also available here.
Guests can also treat themselves to elegant jewelry, high-end fashion, and chocolate at the Golden Nugget's exotic shops. The shopping mall includes notable choices like The Chocolate Box, Style and Trend, d'Oro, and Nineteen Forty Six. A long day of shopping also calls for premier dining choices with favorite restaurants like Grotto Italian Ristorante, Chart House, Vic and Anthony's, and Red Sushi.
Guests also shouldn't miss the liquor bars and lounges that the Golden Nugget has to offer. Bar options include the Ice Bar, Claude's Bar, H20 Bar, and the Rush Lounge. From bar and restaurant choices to premium nightlife options, the Golden Nugget Las Vegas Hotel and Casino will make any stay comfortable and memorable.
based on 3 169 reviews
Policies vary by room type and provider.
The hotel’s special feature is its pool which doubles up as a shark aquarium, with a thrilling water slide going through the tank, making it truly a unique experience for visitors to the hotel. If you are curious about the tank, you can take Shark Tank Tour which is hosted by a marine biologist. You will go behind the scenes and see the sharks being fed. The tour is available on Wednesdays and Sundays at 1:30 pm and costs $50 per person.
If you are looking to organize a meeting or a conference, the Golden Nugget Las Vegas Hotel & Casino has rooms of all sizes available to hold groups of 5 to over 1,000 persons. In addition, the Business Center will help you wish any last minute needs such as office supplies, photocopying or packing and shipping. The Business Center is located at the Carson Tower and is open from 8:00 am to 5:00 pm on weekdays and from 9:00 am to 2:00 pm on weekends.
The hotel is known for the live music shows it organizes, and you will be able to enjoy live performances by well-known musicians in the Showroom every Friday with a different genre being showcased each week to suit all tastes, such as pop, R&B, rock or country.
If you are looking to bring your pet dog on holiday with you, you will need to book one of the pet-friendly rooms at the hotel and bear in mind that the numbers are limited. You can have up to two dogs per room if they are both under 35 lb, or a maximum of one dog if it is between 35 lb and 50 lb.
If you are traveling with your loved one, book a Couples Treatment at the Spa & Salon at the hotel for a pampering experience that will leave you rejuvenated. You can choose from a Relaxation, a Therapeutic or a Sports Massage, with sessions lasting 50m or 80m. Make sure you also try the In-Room Dining Service during your stay for a romantic night in. The service is available 24h a day, and if you are celebrating a special occasion you can even order a cake.
The Fitness Center of the hotel has state of the art equipment and offers bottled water, fruits and hand towels to all its users. Access to the gym facilities is free of charge for guests of the hotel, however if you are looking to use the sauna, steam room or the whirlpool, there will be a fee of $25 per person, unless you book a spa service, in which case these services will also be complimentary. (Prices checked 30/04/19).
Golden Nugget Las Vegas Hotel & Casino is located at 129 East Fremont Street in Downtown, 0,9 km from the centre of Las Vegas. Fremont Street Experience is the closest landmark to Golden Nugget Las Vegas Hotel & Casino.
Check-in time is 15:00 and check-out time is 11:00 at Golden Nugget Las Vegas Hotel & Casino.
No, Golden Nugget Las Vegas Hotel & Casino does not offer free Wi-Fi.
Yes, Golden Nugget Las Vegas Hotel & Casino offers free parking.
No, Golden Nugget Las Vegas Hotel & Casino does not offer free airport shuttle service.
Golden Nugget Las Vegas Hotel & Casino is 9,4 km from Las Vegas McCarran. Golden Nugget Las Vegas Hotel & Casino is 35,7 km from Las Vegas Boulder City.
Yes, Golden Nugget Las Vegas Hotel & Casino has a pool on-site.