Kumamoto hotels

Pros: Staff is really friendly and helpful. The futon was really comfortable, the best I had so far in Japan. A supermarket is close by and free tea was provided.

Cons: WiFi didn't always work.

Pros: Its perfect, so nice and cozy and clean. Really enjoyed myself

Pros: The room was clean and the host was very kind.

Cons: There was one of the guests made loud noise in early morning.

Pros: The hostel is super clean with nice design. The owner speaks very good English and super friendly. Location is great too, very close to the Kumamoto castle. Nothing to complaint here. I spent very good time here.

Cons: Noon

Pros: Japanese style of living. Although the individual room is small, the price is so reasonable.

Cons: If you live in the second floor, you need to climb the stair with your luggage.

Pros: I loooved the decor, it was such a beautiful place. Also when I got there the owner gave me a map and pointed out all the things I could do which was fantastic! My room was very comfortable also.

Cons: No dyeing while I was there! Although I didn't ask, completely forgot until I saw the pots by the kitchen the morning I was leaving haha, potentially it's something you have to request, but no biggie :)

Pros: the location is close to tram station, walkable distance from shopping / dinning areas. A lot of good small restaurants in the streets around. Host is nice and speak english. He helped store our luggage after check out. Self-help kitchen available. Nice rooftop. Clean shower room. Fun decoration.

Cons: It would be an unrest night when someone snores a lot at night time/ turn on the light when everybody is sleeping (but one can pick single room to avoid this)

Pros: A unique delight, secure, calming and stimulating at the same time. So much more than just a "hostel". Wish I could have stayed longer.

Cons: There is nothing to fault. It's not super modern and that's part of the charm. Everything works.

Pros: Location was great, near to attractions like Kumamoto castle and the shopping areas. Room was good sized by Japanese standards

Cons: Not much to complain about

Pros: Perfect location close to everything.

Cons: Nothing

Pros: The room window brings a great view of Kumamoto Castle.p You early her big hotel rooms in Japan no matter how much you spend. The room that I got was huge that could fit three beds. The bathroom could also accommodate a bathtub and separate shower. I don't know if it's a Kumamoto thing that the hotels here offer but rooms. Also note that the bus to the airport is right in front of the hotel.

Cons: The smoking area is closed late night. I wasn't sure where to smoke after 10 as the city doesn't allow citizens to smoke at the street.

Pros: Central location; great breakfast

Pros: Excellent location with plenty of eateries and shopping areas nearby. Walking distance to Kumamoto Castle. Little market place beside the hotel offers interesting snacks and fruits. For those who are driving, there is ample parking available. My family had a pleasant stay and wished that we had stayed there longer. Highly recommended and we would choose to stay there again. P.S. Must eat the tonkatsu at Katsuretsu if you are there. Simply wonderful.

Cons: The wifi network inside the guest room couldn't connect

Cons: bed and pillow a little soft

Pros: Great stay at Tamaki Ryokan, the tenant Hiro-san is very nice and friendly, and makes an excellent breakfast (different every day, by the way !). The ryokan is situated in a calm neighborhood, about 20min from downtown by foot. An excellent place to rest after a day visiting the city. The rooms are nice and well set. A very pleasant stay !

Pros: Very quiet location. Walking distance to Shin-Suizenji station. Reasonably spacious room. Decent bathroom. Comfortable futon on real tatami floor.

Cons: Lack of elevator means getting in with luggage can be a challenge. Minimal amenities (shared fridge and microwave) Not ideally situated for sightseeing. Bath/wet room a little awkward for taller people.

Pros: It is a very convenient ryokan. Really nothing to complain about, ultra clean, very nice hosts always available. And the japanese breakfast was really good.

Cons: Climbing the steep stairs with a heavy luggage was quite tough. It is also a little bit far from the city center by walking

Pros: Nice breakfast

Pros: Room was comfortable for the four of us. Owner make the effort of warming up the room for us. Breakfast was superb. The owner only serve the soup & rice when we are seated at the dining table to ensure it’s warm. He also specially prepared ramen for my son, not just instant noodles. Lots of care & thoughtfulness. We had a great stay. Facilities were simple but we felt very comfortable. Great for family or group of friends. Will definitely come back again if we visit Kumamoto.

Pros: The hotel is suitable for family who travel with kids. The owner is kind enough to give us the Japanese style room at the ground floor. Room size is good and clean. The nearest subway is within 10 minutes walking distance from the hotel and only took few stations to reach Kumamoto shopping area and the famous Castle. We not able to visit the Kumamoto Castle as it still under renovation. Before continue our journey to catch the ferry to Shimabara, we had our breakfast at the hotel which cooked by the owner, the food was good!

Pros: Super convenient location at a shopping street with lots of dining options nearby.

Cons: The bed was a little soft and bouncy.

Pros: Super Excellent Location, it is right above one popular attraction place. However, due to the narrow streets nearby we missed the hotel place and needed a few more minutes to find the hotel. Rooms were a bit small but this was expected when we book the hotel. Merely the excellent location is sufficient to justify the staying in this hotel.

Cons: None I can recall.

Pros: Very convenient location, good facilities, very clean.

Cons: Bed against the wall!

Pros: The room was slightly larger than some Japanese hotels. 2 windows. Good Wi-Fi. Place to store luggage. Near bus station. Near lots of shops & restaurants.

Cons: No safe. No comfy chair, no English TV channels, noisy air conditioning. Stained mattress protector. Hard bed. Breakfast choice very limited.

Pros: The check-in machine is good. The passport origami at the reception is a very nice touch and that makes the guests feel very welcomed. Letting guests pick their facial masks and bathing salt is great. The location is great, right in the middle of the city and is adjacent to all key tourist spots and great restaurants that operate 24-hour. Japan hotel rooms are mostly small. You can rarely find a room that can fit 3 beds yet you're still getting space to walk around and place your luggage. This hotel can offer that.

Cons: It was a bit pricey. The ventilation of the smoking room seems not sufficient.

Pros: The location is very near to Tram station and just be in the middle of Shimotori Shopping Street. Walking distance to Kumamoto castle and Kumamon square. Staffs are very nice and helpful.

Pros: Location was very central with paid parking nearby which the staff gave us a map to help us find it. While breakfast was a slightly different format that other places we stayed in Japan it was sufficient and reasonably priced.

Cons: Everything was as expected so nothing.

Pros: Public bath was good and clean. Breakfast spread is good. Located opposite a family mart/ seven eleven but quite a challenge to locate the property as it is in some small road.

Cons: We booked a non smoking room for family of 5 back in August. But was only told upon check in that non smoking room was not available. We have a young toddler. This was a concern for us. Front desk staff can speak Mandarin but he was not equipped with basic knowledge of the hotel eg. Location of hotel in the map, restaurant nearby....

Pros: The location is good, only 5-10min walk to Suizenji garden. There is supermarket nearby and 7-11 is just across the building. The onsen is great. Free parking is available. The staff is very helpful to help us reserve the ferry ticket at Kumamoto Ferry Terminal.

Cons: The room is not very spacious as we have 4 peoples in the room, but overall it is still better than Tokyo. Wifi is in the room is not stable.

Pros: In house onsen bath is a bonus and the staff are friendly.

Cons: Breakfast buffet have limit choice and not value for the amount paid

Pros: Nice & clean small hotel. Nice bath. 7-11 right across. Nice and quiet.

Pros: Location is very convenient. Nice Japanese restaurant is just a few minute walk

Cons: Onsen is small

Pros: They allowed us to check in before their stated check in time

Cons: The ventilation system of toilet was not working There was no free bottle water provided

Pros: Free Onsen & Parking

Cons: Far for everything and difficult to get in and out

Pros: All. The bed and pillows are the best! They really care about a good night sleep.

Cons: The TV cabinet is a bit outdated, you can almost feel that they renovate the room but keep the cabinet as is.

Pros: Standard amenities and services for name brand hotel

Cons: Poor location Nothing around hotel ( sight seeing, restaurant, shopping etc )

Pros: I liked the location and the Japanese attitude of the hotel staff. Very polite and focus on the guest.

Cons: The bed was very soft either too old or personally I prefer more firm bed.

Pros: The room was comfortable and the staff were friendly. The location was great- close to the castle but also to many shops, restaurants and tram and bus stops. The price was reasonable.

Cons: The bathroom was quite dated. They didn’t provide breakfast and the restaurants seemed to cater to more mature people rather than families.

Pros: Good location and good service.

Pros: Great location next to the castle and very central, decent breakfast and friendly service. Fair amount of English spoken.

Cons: Bathrooms needed a major upgrade and room was super tight. Concierge gave a terrible recommendation for an izakaya - food was sub par and a lot of smoking - at least it was cheap and close.

Pros: The staff really welcome you and you have a nice room big enough to have a nice stay.

Pros: Quick service speed in check in and out

Cons: No clear sign of room wifi password. No English translation of where to turn on the air condition.

Pros: Friendly staff and breakfast was good. Large room and good bath.

Cons: Couldn't breathe or cool down in the room, as we were unable to turn on the air-con or open the window. Also unable to turn off doorway light.

Pros: Very close to train station. Friendly staff. Spacious room. Comfortable bed.

Pros: + The hotel is conveniently located within walking distance from/to the JR Kumamoto Station and the Kumamoto Station Tram Stop on the A Line. The tram line made it easy to travel to/from the downtown area for attractions, malls and eateries. However, if preferred, the JR Kumamoto Station has a wide range of eateries + The staff at the Concierge when we first arrived at the hotel (when it was deemed too early to check in) were very helpful: they checked on the opening and closing times of restaurants and attractions without our requesting them to do it + The facilities and amenities in the room were adequate. The shower curtain was effective in that water did not “escape” onto the floor when we showered

Cons: - The (senior?) staff who actually checked us in when we returned to the hotel at the end of the day after a day of sightseeing was not too helpful. In fact, he sounded condescending - We tend to re-configure the rooms which we stay in somewhat, to meet our preferences. We are unhappy that the Housekeeping staff attempted to re-arrange our things which had been left on the table: it required us to do the re-configuration again. (We re-arranged the room to the original layout before we checked out) - It is a pity that the hotel is not totally connected to the JR Kumamoto Station and the Kumamoto Station Tram Stop by a covered/sheltered walkway. When it rains, it is essential to have an umbrella @ This is neither a positive nor a negative comment. It is just an interesting observation. We heard Christmas carols/songs being played right up to Wednesday, 25 December 2019. On Thursday, 26 December 2019, we did not hear any Christmas music. When we checked out from The New Hotel Kumamoto around 10.30 am on Thursday, 26 December 2019, the staff had been hard at work in removing all evidence of Christmas. Does this happen only in certain parts of Japan? Christmas was still very much evident in Kagoshima and Fukuoka-Hakata which we visited after Kumamoto, until Monday, 30 December 2019. Going by the lyrics of the popular “The 12 Days of Christmas” song, there are 12 days of Christmas

Pros: Location transportation is good

Pros: It is right next to the central station so it is very convenient for jr travelers. Rooms are very spacious. Highly recommend.

Pros: Location

Cons: Toilet is so smelly

Pros: Great location and the room is spacious and clean!

Cons: The hot spring spa was closed on the day we check in

Pros: When I was sick, the receptionist help me to find doctor and provided the map.

Pros: Good location. Good complimentary coffee at the hotel lobby. Good breakfast.

Cons: No shower cap

Pros: Bed was comfy. Breakfast was ok.

Cons: Twin room was very small room. Can't move around with 2 luggages in the room.

Pros: location excellent

Cons: a little smell in the toilet

Pros: Only stayed here one night but the hotel has a perfect location - just opposite a tram stop and many shops and restaurants around. The room was very clean and the staff welcoming.

Cons: We booked a room with small double bed for the first time and that might have been a mistake but for a solo traveller, it is the perfect size!

Pros: The room is slightly larger than the typical Japanese hotel rooms. Location is unbeatable. A major shopping street is right downstairs with convenient stories and restaurants. Tram stop is just in front of the hotel. A huge shopping mall with a major bus terminal is also three minutes walk away.

Pros: We drove to Kumamoto from Takachiho but since we are travelling by bus after, staying near the Bus Station make sense. Hotel is a fair distance from the JR Kumamoto station, however hotel is a easy tram ride away. New bus station is right opposite the hotel - convenient for a early morning departure.

Cons: Payment term for my reservation is real confusing. Stayed 2 nights and reservation indicated 1 day was prepaid and I just need to pay for the 2nd night. On checking in, hotel informed I must pay for both nights. Obviously this need to be validated with booking.com and the call took a quite a long time causing anxious moment. Person on the line wasn't exactly helpful when I pointed out the payment term in my reservation is NOT align with the situation I'm facing - she said I still need to pay for my 2 days stay. I STILL DON'T KNOW whether I'm charged for the prepaid day until my credit card bill come in !! Not a pleasant start for my stay. Most of my trip's stays are via booking.com and I don't have such issue until this hotel. Please clean up your hotel's payment term at booking.com for the sake of future bookings. 2nd night stay was not uncomfortable. For some reason heater was turned on making our rest very uncomfortable. Finally we can't stand it any longer, we called front office at 4am and was told to open the window to cool down the room!!

Pros: The location is the start point of the kamitori shopping arcade.

Pros: The hotel building had a cool modern look to it and the rooms were cozy. The location is AMAZING because it's right across from the Kotsu Center (major bus hub) and it's next to one of the entrances to Shimotori, the shopping arcade. Kumamoto Castle is also within walking distance.

Cons: My only issue was the bathroom had a funky smell, kinda like an old coastal riverbed at low tide.

Pros: The hotel is perfect! I've booked a superior room for three adults, the room size is so much bigger than average hotel room in Japan. Each of us get a large bed. Plenty of space for the luggage. Bathroom is separate from the WC. Bathroom is terribly comfortable to bath in. Amenities are provided, they even provide sanitization, deodorant spray for clothes. The location of hotel is just right in front Karashimacho station '辛岛町'. Walkable distance to kumamoto castle and Josaien.

Cons: Nothing

Pros: Next to (maybe the only one in Kumamoto)shopping street and a new fancy mall.

Pros: Good value for money comfortable beds, helpful staff.

Cons: Close to train crossing & station noisy early mornings

Pros: The breakfast was great, and with the so kind staff the morning started perfect. The hotel has all the expected comfort, is very clean and close to the Suizenji station in Kumamoto.

Cons: I missed a public bath. With that it would be really a perfect place to stay. But then I think the price would be higher. So it was perfect as the hotel is.

Cons: Free beer and tea. Good breakfast and parking.

Pros: Comfortable bed. Very good breakfast. Helpful staff.

Cons: the room is a bit small. But it is already bigger than many others of similar price.