The Ritz-Carlton Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

Cheapest
rate per night

9,0

Excellent
based on 4 101 reviews
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur, Malaysia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon R1 818
AMOMA R2 188
KAYAK R2 245
Cancelon
AMOMA
KAYAK

Good to know

Distance to city centre 3,3 km
Location rating 9,3
Nearest airport Kuala Lumpur Intl
Distance to airport 45,4 km

Rooms

Check-in
Check-out

King rooms

R5 802+

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Bed type
Provider
Nightly base price
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Unknown
R5 802 per night

Deluxe rooms

R1 818+

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Bed type
Provider
Nightly base price
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Unknown
R1 818 per night
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Unknown
R2 188 per night
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R2 245 per night
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R2 260 per night
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Unknown
R2 370 per night
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Unknown
R2 523 per night
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Unknown
R3 085 per night
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Unknown
R3 086 per night
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Unknown
R3 086 per night
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Unknown
R3 249 per night
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Unknown
R3 256 per night
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Unknown
R3 281 per night
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Unknown
R3 310 per night
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Unknown
R3 492 per night
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King bed
R3 557 per night
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King bed
R3 884 per night

Reviews

Pros

Cons

Traveller rating

261
70
20
6
1

Time of year

Traveller type

Show reviews that mention

+
absolutely love in 6 reviews
amazing hotel in 72 reviews
breakfast buffet in 60 reviews
butler service in 95 reviews
clean room in 116 reviews
cold water in 12 reviews
construction site in 18 reviews
heart of shopping area in 39 reviews
nasi lemak in 8 reviews
pavilion mall in 25 reviews
ritz carlton in 11 reviews
room for family in 19 reviews
second time in 29 reviews
spacious room in 117 reviews
staff were friendly in 140 reviews
stains on carpet and furniture in 19 reviews
strategic location in 82 reviews
swimming pool in 29 reviews
  • Okay
    Dec 2019
    5,0

    The staff was very helpful and professional

    The facilities were old, access to room was not convenient . location is not the best. when you book a suite in the Ritz you expect a lot more.

  • Okay
    Dec 2019
    5,0

    Not your typical Ritz Carlton service. Staff seems a bit jaded, some need training Overall the staff needs to be learned finesse- they are rough in their behavior and some lack in personal hygiene. The guest room is really comfortable and lovely- the restaurants lack atmosphere.

    Mainly staff / service. Lack of training, finesse and some lack personal hygiene

  • Okay
    Dec 2019
    5,0

    Nothing special. Definitely not recommended.

    The breakfast was extremely poor. We had early check in but the whole breakfast was not ready until 6:30 while they promised to have everything ready by 6:00.

  • Okay
    Nov 2019
    4,6

    The size of the room. The only staff who met the high standards of Ritz was Sally Cheah (?) running the first floor and the afternoon tea in particular. Brilliant personality made my son very happy what was much and much appreciated. Life classic music band (performing "baby shark" for my son) was great too.

    Almost everything: ants everywhere in the room (28th floor!), very strange and illogic housekeeping, tasteless breakfast, general staff attitude, poor swimming pool area (had to go to JW Marriott instead), poorely located kids room, no real kids' menu available. The rooms in general are long overdue for maintenance and pest control.

  • Excellent
    Nov 2019
    10,0

    Clean and Very attentive service staff. Great entertainment in the library each night, pool and spa area was awesome.

    Too attentive at times, felt like we couldn’t scratch ourselves....

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About

Overview

Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 4 101 reviews

9,3

Location

9,0

Wellness

5,3

Pool

3,1

WiFi

Things to know

  • Spacious rooms
  • Friendly atmosphere
  • Professional service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Business centre
Car hire
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Beauty salon
Hairdryer
Cable or satellite TV
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Cribs available
Disabled access
Currency exchange on-site
Gift shop
Hot tub

FAQs when booking at The Ritz-Carlton Kuala Lumpur

Where is The Ritz-Carlton Kuala Lumpur located?

The Ritz-Carlton Kuala Lumpur is located at 168 Jalan Imbi in Bukit Bintang, 3,3 km from the centre of Kuala Lumpur. Jalan Alor is the closest landmark to The Ritz-Carlton Kuala Lumpur.

When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?

Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton Kuala Lumpur.

Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?

Yes, The Ritz-Carlton Kuala Lumpur offers free Wi-Fi.

Does The Ritz-Carlton Kuala Lumpur offer free parking?

No, The Ritz-Carlton Kuala Lumpur does not offer free parking.

Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?

No, The Ritz-Carlton Kuala Lumpur does not offer free airport shuttle service.

How far is The Ritz-Carlton Kuala Lumpur from the airport?

The Ritz-Carlton Kuala Lumpur is 18 km from Kuala Lumpur Abdul Aziz Shah. The Ritz-Carlton Kuala Lumpur is 45,4 km from Kuala Lumpur Intl.

Can you bring pets to The Ritz-Carlton Kuala Lumpur?

No, pets are not allowed at The Ritz-Carlton Kuala Lumpur.

Does The Ritz-Carlton Kuala Lumpur have a pool?

Yes, The Ritz-Carlton Kuala Lumpur has a pool on-site.

Photos

The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Bedroom All photos (40)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Banquet hall Banquets (4)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Bar Bar (1)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Bathroom Bathroom (1)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Jalan Alor 0,7 km
  • Berjaya Times Square 0,7 km
  • Aquaria KLCC 0,8 km
  • Petronas Towers 1,3 km
  • Kuala Lumpur Tower 1,5 km
  • Petaling Street 2 km

Getting around

Kuala Lumpur Abdul Aziz Shah 18 km
Kuala Lumpur Intl 45,4 km
Kuala Lumpur Sentral 3,6 km

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