Good to know
|Distance to city centre||3,3 km|
|Nearest airport||Kuala Lumpur Intl|
|Distance to airport||45,4 km|
|"The room was very spacious!Very superb!."||(in 66 reviews)|
|"The butler service was great"||(in 61 reviews)|
|"Great location and luxurious hotel"||(in 56 reviews)|
|"they take a long time to answer"||(in 4 reviews)|
|"I was in room 513 which faces the construction site of Capri."||(in 9 reviews)|
Time of year
Show reviews that mention
|absolutely love||in 6 reviews|
|amazing hotel||in 72 reviews|
|breakfast buffet||in 60 reviews|
|butler service||in 95 reviews|
|clean room||in 116 reviews|
|cold water||in 12 reviews|
|construction site||in 18 reviews|
|heart of shopping area||in 39 reviews|
|nasi lemak||in 8 reviews|
|pavilion mall||in 25 reviews|
|ritz carlton||in 11 reviews|
|room for family||in 19 reviews|
|second time||in 29 reviews|
|spacious room||in 117 reviews|
|staff were friendly||in 140 reviews|
|stains on carpet and furniture||in 19 reviews|
|strategic location||in 82 reviews|
|swimming pool||in 29 reviews|
The staff was very helpful and professional
The facilities were old, access to room was not convenient . location is not the best. when you book a suite in the Ritz you expect a lot more.
Not your typical Ritz Carlton service. Staff seems a bit jaded, some need training Overall the staff needs to be learned finesse- they are rough in their behavior and some lack in personal hygiene. The guest room is really comfortable and lovely- the restaurants lack atmosphere.
Mainly staff / service. Lack of training, finesse and some lack personal hygiene
Nothing special. Definitely not recommended.
The breakfast was extremely poor. We had early check in but the whole breakfast was not ready until 6:30 while they promised to have everything ready by 6:00.
The size of the room. The only staff who met the high standards of Ritz was Sally Cheah (?) running the first floor and the afternoon tea in particular. Brilliant personality made my son very happy what was much and much appreciated. Life classic music band (performing "baby shark" for my son) was great too.
Almost everything: ants everywhere in the room (28th floor!), very strange and illogic housekeeping, tasteless breakfast, general staff attitude, poor swimming pool area (had to go to JW Marriott instead), poorely located kids room, no real kids' menu available. The rooms in general are long overdue for maintenance and pest control.
Clean and Very attentive service staff. Great entertainment in the library each night, pool and spa area was awesome.
Too attentive at times, felt like we couldn’t scratch ourselves....
Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.
based on 4 101 reviews
Things to know
- Spacious rooms
- Friendly atmosphere
- Professional service
Policies vary by room type and provider.
FAQs when booking at The Ritz-Carlton Kuala Lumpur
Where is The Ritz-Carlton Kuala Lumpur located?
The Ritz-Carlton Kuala Lumpur is located at 168 Jalan Imbi in Bukit Bintang, 3,3 km from the centre of Kuala Lumpur. Jalan Alor is the closest landmark to The Ritz-Carlton Kuala Lumpur.
When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?
Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton Kuala Lumpur.
Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?
Yes, The Ritz-Carlton Kuala Lumpur offers free Wi-Fi.
Does The Ritz-Carlton Kuala Lumpur offer free parking?
No, The Ritz-Carlton Kuala Lumpur does not offer free parking.
Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?
No, The Ritz-Carlton Kuala Lumpur does not offer free airport shuttle service.
How far is The Ritz-Carlton Kuala Lumpur from the airport?
The Ritz-Carlton Kuala Lumpur is 18 km from Kuala Lumpur Abdul Aziz Shah. The Ritz-Carlton Kuala Lumpur is 45,4 km from Kuala Lumpur Intl.
Can you bring pets to The Ritz-Carlton Kuala Lumpur?
No, pets are not allowed at The Ritz-Carlton Kuala Lumpur.
Does The Ritz-Carlton Kuala Lumpur have a pool?
Yes, The Ritz-Carlton Kuala Lumpur has a pool on-site.
Most popular landmarks
- Jalan Alor 0,7 km
- Berjaya Times Square 0,7 km
- Aquaria KLCC 0,8 km
- Petronas Towers 1,3 km
- Kuala Lumpur Tower 1,5 km
- Petaling Street 2 km
|Kuala Lumpur Abdul Aziz Shah||18 km|
|Kuala Lumpur Intl||45,4 km|
|Kuala Lumpur Sentral||3,6 km|