H15 Palace, a Luxury Collection Hotel, Krakow

5 stars
ul. Sw. Jana 15, 31-017 Krakow, Malopolskie, Poland
Krakow, Poland
9,4
Wonderful
based on 1484 reviews
1 484 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
R2 488
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R2 488
Standard Room
R2 866
Deluxe room
R3 416
60 more H15 Palace, a Luxury Collection Hotel, Krakow deals
60 more H15 Palace, a Luxury Collection Hotel, Krakow deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
9,4
Wonderful rating
Based on 1 484 verified guest reviews

Latest deals for H15 Palace, a Luxury Collection Hotel, Krakow

Thu 6/11
Fri 7/11
King room
bed type unknown
R5 201
nightly with VAT
1 king bed
R8 611
nightly with VAT
1 king bed
R32 865
nightly with VAT
Superior room
bed type unknown
R3 928
nightly with VAT
bed type unknown
R4 150
nightly with VAT
bed type unknown
R4 518
nightly with VAT
Standard Room
bed type unknown
R2 866
nightly with VAT
bed type unknown
R2 905
nightly with VAT
bed type unknown
R3 045
nightly with VAT
Classic room
bed type unknown
R3 820
nightly with VAT
1 king bed
R4 206
nightly with VAT
bed type unknown
R4 311
nightly with VAT
Deluxe room
bed type unknown
R3 416
nightly with VAT
bed type unknown
R5 011
nightly with VAT
bed type unknown
R6 068
nightly with VAT
Double room
bed type unknown
R2 488
nightly with VAT
1 twin bed
R3 504
nightly with VAT
bed type unknown
R3 591
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at H15 Palace, a Luxury Collection Hotel, Krakow

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining table

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bathroom

  • Hairdryer
  • Toilet
  • Bathrobe

Things to do

  • Hiking
  • Eco tourism
  • Bicycle hire

General

  • Family rooms
  • Soundproof rooms
  • Storage available

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Outdoor

  • Garden

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of H15 Palace, a Luxury Collection Hotel, Krakow

9,4
Wonderful
1484 verified ratings
Wonderful
1273
Very good
111
Good
38
Okay
21
Fair
18
Mediocre
8
Poor
15

Summary of reviews

Guests say
Guests appreciated the beautiful location and friendly staff, highlighting the upscale fixtures and fittings. However, many expressed dissatisfaction with the service and cleanliness, noting issues such as power outages, unresponsive staff, and discrepancies in room conditions. Overall, while the hotel has potential, improvements in service and maintenance are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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Location

ul. Sw. Jana 15, 31-017 Krakow, Malopolskie

What's nearby

  • Krakow City Centre90 m
  • Brama Floriańska140 m
  • Barbakan200 m
  • Krakow Old Town263 m
  • Muzeum Historyczne Miasta Krakowa270 m
  • Kościół Mariacki297 m
  • Main Market Square324 m
  • Cloth Hall332 m
  • Academy of Music in Krakow396 m
  • Uniwersytet Jagielloński0.5 km
  • Galeria Krakowska0.6 km
  • Królewska Katedra na Wawelu1.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at H15 Palace, a Luxury Collection Hotel, Krakow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at H15 Palace, a Luxury Collection Hotel, Krakow

  • Where is H15 Palace, a Luxury Collection Hotel, Krakow located?

    H15 Palace, a Luxury Collection Hotel, Krakow is located at ul. Sw. Jana 15 in Stare Miasto, 0,4 km from the centre of Krakow. Krakow City Centre is the closest landmark to H15 Palace, a Luxury Collection Hotel, Krakow.

  • When is check-in time and check-out time at H15 Palace, a Luxury Collection Hotel, Krakow?

    Check-in time is 15:00 and check-out time is 12:00 at H15 Palace, a Luxury Collection Hotel, Krakow.

  • Does H15 Palace, a Luxury Collection Hotel, Krakow offer free Wi-Fi?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow offers free Wi-Fi.

  • How far is H15 Palace, a Luxury Collection Hotel, Krakow from the airport?

    H15 Palace, a Luxury Collection Hotel, Krakow is 10,6 km from Krakow J. Paul II Balice. H15 Palace, a Luxury Collection Hotel, Krakow is 76,2 km from Katowice Pyrzowice.

  • Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow has a pool on-site.

  • How does KAYAK find such great H15 Palace, a Luxury Collection Hotel, Krakow hotel deals?

    KAYAK scours the web for all room deals available at H15 Palace, a Luxury Collection Hotel, Krakow in Krakow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at H15 Palace, a Luxury Collection Hotel, Krakow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for H15 Palace, a Luxury Collection Hotel, Krakow.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3 214 reviews)0,06 kmFitness centre, Restaurant, Bar/LoungeR2 035+
5-star hotel
20% cheaper
Wyndham Grand Krakow Old Town
9.1 Excellent (2 849 reviews)0,08 kmIndoor pool, Spa and wellness centre, Fitness centreR3 174+
5-star hotel
51% cheaperPolski Pod Bialym Orlem9.1 Excellent (5 449 reviews)0,1 kmRestaurant, Bar/Lounge, Room serviceR1 937+
3-star hotel
58% cheaperHotel Floryan Old Town7.7 Good (1 247 reviews)0,11 kmRestaurant, Bar/Lounge, Room serviceR1 663+

Cheapest

See cheapest stays in Krakow
3-star hotel
58% cheaperHotel Floryan Old Town7.7 Good (1 247 reviews)0,11 kmRestaurant, Bar/Lounge, Room serviceR1 663+
4-star hotel
57% cheaperHotel Unicus Krakow Old Town - Destigo Hotels8.7 Excellent (2 351 reviews)0,12 kmFitness centre, Restaurant, Bar/LoungeR1 707+
5-star hotel
51% cheaperPolski Pod Bialym Orlem9.1 Excellent (5 449 reviews)0,1 kmRestaurant, Bar/Lounge, Room serviceR1 937+
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3 214 reviews)0,06 kmFitness centre, Restaurant, Bar/LoungeR2 035+

Most recommended

See most recommended stays in Krakow
5-star hotel
20% cheaper
Wyndham Grand Krakow Old Town
9.1 Excellent (2 849 reviews)0,08 kmIndoor pool, Spa and wellness centre, Fitness centreR3 174+
5-star hotel
51% cheaperPolski Pod Bialym Orlem9.1 Excellent (5 449 reviews)0,1 kmRestaurant, Bar/Lounge, Room serviceR1 937+
5-star hotel
40% cheaper
Hotel Unicus Palace Old Town - Destigo Hotels
9.1 Excellent (584 reviews)0,13 kmRoom service, Free Wi-Fi, Tea/coffee makerR2 397+
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3 214 reviews)0,06 kmFitness centre, Restaurant, Bar/LoungeR2 035+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,9
0,4 km
Krakow J. Paul II Balice
10,6 km

Everything you need to know for your stay in Krakow

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