Good to know
|Distance to city centre||2,1 km|
|Nearest airport||Kota Kinabalu|
|Distance to airport||4,1 km|
|"Amazing sunset at swimming pool bar."||(in 88 reviews)|
|"Staffs are friendly, very efficient ."||(in 95 reviews)|
|"Great variety of breakfast."||(in 47 reviews)|
|"Poor service from staff."||(in 8 reviews)|
|"Very loud music from the restaurant by the pool that went on until midnight."||(in 4 reviews)|
|"I booked and PAID FOR a NON smoking, king bed, room facing the ocean."||(in 6 reviews)|
Time of year
Show reviews that mention
|bit old||in 111 reviews|
|buffet breakfast||in 76 reviews|
|close to the airport||in 20 reviews|
|club lounge||in 12 reviews|
|facilities are good||in 25 reviews|
|free drinking||in 2 reviews|
|good hotel||in 65 reviews|
|good location||in 49 reviews|
|great place to stay||in 12 reviews|
|loud music||in 10 reviews|
|lovely setting||in 6 reviews|
|magellan||in 9 reviews|
|private beach||in 9 reviews|
|room is so big||in 97 reviews|
|room service||in 37 reviews|
|sea view||in 77 reviews|
|shuttle bus||in 8 reviews|
|smoking room||in 14 reviews|
|staff were friendly||in 127 reviews|
|swimming pool||in 130 reviews|
Location and facilities, generally staff were friendly , but lacked training
Tired property and service inconsistent , large % of package holiday makers, which did not make for a relaxed holiday, and very poor Wifi connection
Easy access to city center.
Three stars hotel , sold like five stars. Inside the room bad smell
Great place for a weekend gateway for me and definitely an excellent hotel for golf players and for families.
The pool is fantastic and usually no problems getting a lounger. Had several great dinners at Cafe Boleh and absolutely excellent service from waiter Josdie, he is a huge asset to the resort. Overall staff were very good and friendly. Fabulous cocktails (best pina colada ever). Lovely, large and refurbished rooms. Very convenient having boat access to islands from resort. Lots of facilities (restaurants, movie cinema, swimming pools, billiards/table tennis/tennis/badminton, bowling alley...).
It's pretty busy, so lobby area and breakfast buffet a bit of a madhouse at times. They ran out of pool towels twice in the time we were there which was very annoying and impractical. It's a long walk back to the room for a bath towel and why should you have to? That is happened once was bad, twice was unacceptable (I emailed but did not get a reply). One night a car alarm went off at around 10:30pm and was blaring for over an hour, keeping everyone awake. It went off again at 6:45am the following morning which woke everyone up and this went on for 75 minutes. Breakfast was really average, and every day (we were there 6 nights) there was problems with the coffee machines, at least one (usually more) not working. Difficult to find some of the facilites initially e.g. bowling alley - some signage would be useful as well as info on opening hours and pricing. No bath towels in one of our rooms upon arrival, and no hand towels in the other. Had a couple of spa treatments, they were okay but nothing special and quite pricey. Access to outside area is not great (poor indoor/outdoor flow).
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
based on 4 894 reviews
Things to know
- Friendly atmosphere
- Great view
Policies vary by room type and provider.
FAQs when booking at The Pacific Sutera Hotel
Where is The Pacific Sutera Hotel located?
The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 2,1 km from the centre of Kota Kinabalu. Sutera Harbour is the closest landmark to The Pacific Sutera Hotel.
When is check-in time and check-out time at The Pacific Sutera Hotel?
Check-in time is 14:00 and check-out time is 12:00 at The Pacific Sutera Hotel.
Does The Pacific Sutera Hotel offer free Wi-Fi?
Yes, The Pacific Sutera Hotel offers free Wi-Fi.
Does The Pacific Sutera Hotel offer free parking?
Yes, The Pacific Sutera Hotel offers free parking.
Does The Pacific Sutera Hotel offer free airport shuttle service?
No, The Pacific Sutera Hotel does not offer free airport shuttle service.
How far is The Pacific Sutera Hotel from the airport?
The Pacific Sutera Hotel is 4,1 km from Kota Kinabalu. The Pacific Sutera Hotel is 115,8 km from Labuan.
Can you bring pets to The Pacific Sutera Hotel?
No, pets are not allowed at The Pacific Sutera Hotel.
Does The Pacific Sutera Hotel have a pool?
Yes, The Pacific Sutera Hotel has a pool on-site.
Reviews about The Pacific Sutera Hotel
Most popular landmarks
- Sutera Harbour 0,5 km
- Masjid Negeri Sabah 1,2 km
- Muzium Sabah 1,6 km
- Pantai Tanjung Aru 2,2 km
- Centre Point Sabah 2,2 km
- Pasar Besar Kota Kinabalu 2,8 km
|Kota Kinabalu||4,1 km|