The Pacific Sutera Hotel

5 stars
8,6
Very good
based on 3922 reviews
3 922 reviews
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
1 Sutera Harbour Boulevard, Kota Kinabalu
+60 8831 8888
Fri 10/7
-
Sat 11/7
2 guests, 1 room
Deals from
R1 272
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
R1 272
King room, 1 king bed
R1 740
Double room, bed type unknown
R2 247
32 more The Pacific Sutera Hotel deals
32 more The Pacific Sutera Hotel deals
Hotel amenity
Outdoor view
Banquet hall
Other
Pool
Bedroom
Lobby
Beach
Living room
Outdoor view
Room amenity
Restaurant
Other
Restaurant
Bedroom
Other
Bedroom
Building
Other
Dining room
Bedroom
Bedroom
Outdoor view
Lounge
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8,6
Very good
3922 reviews

Latest deals for The Pacific Sutera Hotel

Fri 10/7
-
Sat 11/7
Deluxe room, bed type unknown
R1 272
nightly with fees
King room, bed type unknown
R2 026
nightly with fees
Executive room, bed type unknown
R4 465
nightly with fees
Deluxe room, bed type unknown
R1 348
nightly with fees
Double room, bed type unknown
R2 247
nightly with fees
King room, bed type unknown
R2 529
nightly with fees
Deluxe room, bed type unknown
R1 353
nightly with fees
King room, bed type unknown
R5 071
nightly with fees
Deluxe room, 2 twin beds
R1 367
nightly with fees
King room, 1 king bed
R1 740
nightly with fees
Deluxe room, bed type unknown
R1 385
nightly with fees
King room, bed type unknown
R3 044
nightly with fees
Executive room, bed type unknown
R8 101
nightly with fees
Deluxe room, bed type unknown
R1 414
nightly with fees
King room, bed type unknown
R2 330
nightly with fees
Double room, bed type unknown
R4 307
nightly with fees
Deluxe room, bed type unknown
R1 436
nightly with fees
King room, bed type unknown
R2 650
nightly with fees
Executive room, bed type unknown
R4 533
nightly with fees
Deluxe room, bed type unknown
R1 541
nightly with fees
Deluxe room, bed type unknown
R1 729
nightly with fees
King room, 1 king bed
R3 445
nightly with fees
Deluxe room, bed type unknown
R1 740
nightly with fees
Deluxe room, bed type unknown
R1 808
nightly with fees
King room, bed type unknown
R4 521
nightly with fees
Deluxe room, bed type unknown
R1 885
nightly with fees
Deluxe room, bed type unknown
R2 208
nightly with fees
Deluxe room, bed type unknown
R2 615
nightly with fees
Deluxe room, bed type unknown
R3 347
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Pushchairs
  • Indoor play area
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna
  • Water slide

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Squash

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8,6
Very good
3922 verified ratings
Wonderful
2172
Very good
728
Good
392
Okay
242
Fair
139
Mediocre
108
Poor
141

Summary of reviews

Guests say
Guests praise the hotel's excellent location, beautiful views, and large swimming pool, making it a popular choice for families and those seeking relaxation. The amenities, including board games and children’s facilities, are appreciated by many. However, several guests report issues with cleanliness, aging facilities, and inconsistent service. Some mention problems with room keys, noise, and maintenance, while others highlight the friendliness of certain staff members. Overall, the pool and location stand out as the hotel's best features, though improvements in cleanliness and facility upkeep are needed.
AI-generated from customer reviews
Location9.5 out of 10
Pool9 out of 10
Amenities6 out of 10
Service5 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah1.2 km
  • Muzium Sabah1.6 km
  • Tanjung Aru Railway Station2.1 km
  • Sabah State Railway2.1 km
  • Kota Kinabalu Central Market2.6 km
  • Atkinson Clock Tower2.8 km
  • KK Esplanade2.8 km
  • Gaya Street Sunday Market2.9 km
  • Wisma Merdeka3 km
  • The Green Connection3.5 km
  • Jesselton Point3.6 km
  • Likas Sports Complex4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1,9 km from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 4,3 km from Kota Kinabalu. The Pacific Sutera Hotel is 116 km from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
6% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1 938 reviews)0,13 kmFitness centre, Restaurant, Free Wi-FiR1 217+
3-star hotel
67% cheaper
Asiana Hotel
7.8 Good (710 reviews)0,57 kmBar/Lounge, Room service, Free Wi-FiR422+
3-star hotel
50% cheaper
Riversin soho kk city near imago
6.7 Good (14 reviews)0,79 kmOutdoor poolR649+
3-star hotel
70% cheaper
Zara's Boutique Hotel @ Harbour City
7.5 Good (576 reviews)0,79 kmWi-FiR390+

Cheapest

See cheapest stays in Kota Kinabalu
3-star hotel
70% cheaper
Zara's Boutique Hotel @ Harbour City
7.5 Good (576 reviews)0,79 kmWi-FiR390+
3-star hotel
67% cheaper
Asiana Hotel
7.8 Good (710 reviews)0,57 kmBar/Lounge, Room service, Free Wi-FiR422+
3-star hotel
54% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (372 reviews)0,82 kmOutdoor pool, Fitness centre, Free Wi-FiR601+
3-star hotel
52% cheaper
Marina Travellers Suite at Riverson Soho
8 Excellent (25 reviews)0,82 kmOutdoor pool, Fitness centre, Free Wi-FiR617+

Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
6% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1 938 reviews)0,13 kmFitness centre, Restaurant, Free Wi-FiR1 217+
3-star hotel
54% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (372 reviews)0,82 kmOutdoor pool, Fitness centre, Free Wi-FiR601+
3-star hotel
52% cheaper
Marina Travellers Suite at Riverson Soho
8 Excellent (25 reviews)0,82 kmOutdoor pool, Fitness centre, Free Wi-FiR617+
3-star hotel
67% cheaper
Asiana Hotel
7.8 Good (710 reviews)0,57 kmBar/Lounge, Room service, Free Wi-FiR422+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,5
1,9 km
Kota Kinabalu
4,3 km

Everything you need to know for your stay in Kota Kinabalu

Complete your trip to Kota Kinabalu

Car hire in Kota Kinabalu
Hotels in Kota Kinabalu