The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
+60 8831 8888

Cheapest
rate per night

8,5

Excellent
based on 4 894 reviews
The Pacific Sutera Hotel - Kota Kinabalu, Malaysia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com R2 011
Hotwire R2 039
KAYAK R2 154
Agoda.com
Hotwire
KAYAK

Good to know

Distance to city centre 2,1 km
Location rating 8,8
Nearest airport Kota Kinabalu
Distance to airport 4,1 km

Rooms

Check-in
Check-out

Double rooms

R3 052+

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Bed type
Provider
Nightly base price
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Unknown
R3 052 per night

Deluxe rooms

R2 011+

Photo
Bed type
Provider
Nightly base price
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Unknown
R2 011 per night
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Unknown
R2 039 per night
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Unknown
R2 154 per night
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Unknown
R2 384 per night
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Unknown
R2 565 per night
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Unknown
R2 730 per night
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Twin bed
R3 153 per night
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Unknown
R3 157 per night
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Unknown
R3 463 per night

Reviews

Pros

Cons

Traveller rating

134
100
22
7
0

Time of year

Traveller type

Show reviews that mention

+
bit old in 111 reviews
buffet breakfast in 76 reviews
close to the airport in 20 reviews
club lounge in 12 reviews
facilities are good in 25 reviews
free drinking in 2 reviews
good hotel in 65 reviews
good location in 49 reviews
great place to stay in 12 reviews
loud music in 10 reviews
lovely setting in 6 reviews
magellan in 9 reviews
private beach in 9 reviews
room is so big in 97 reviews
room service in 37 reviews
sea view in 77 reviews
shuttle bus in 8 reviews
smoking room in 14 reviews
staff were friendly in 127 reviews
swimming pool in 130 reviews
  • Good
    Nov 2019
    7,5

    Location and facilities, generally staff were friendly , but lacked training

    Tired property and service inconsistent , large % of package holiday makers, which did not make for a relaxed holiday, and very poor Wifi connection

  • Mediocre
    Nov 2019
    3,0

    Easy access to city center.

    All nothing.

  • Okay
    Oct 2019
    4,2

    Location

    Three stars hotel , sold like five stars. Inside the room bad smell

  • Excellent
    Oct 2019
    10,0

    Great place for a weekend gateway for me and definitely an excellent hotel for golf players and for families.

  • Good
    Oct 2019
    7,5

    The pool is fantastic and usually no problems getting a lounger. Had several great dinners at Cafe Boleh and absolutely excellent service from waiter Josdie, he is a huge asset to the resort. Overall staff were very good and friendly. Fabulous cocktails (best pina colada ever). Lovely, large and refurbished rooms. Very convenient having boat access to islands from resort. Lots of facilities (restaurants, movie cinema, swimming pools, billiards/table tennis/tennis/badminton, bowling alley...).

    It's pretty busy, so lobby area and breakfast buffet a bit of a madhouse at times. They ran out of pool towels twice in the time we were there which was very annoying and impractical. It's a long walk back to the room for a bath towel and why should you have to? That is happened once was bad, twice was unacceptable (I emailed but did not get a reply). One night a car alarm went off at around 10:30pm and was blaring for over an hour, keeping everyone awake. It went off again at 6:45am the following morning which woke everyone up and this went on for 75 minutes. Breakfast was really average, and every day (we were there 6 nights) there was problems with the coffee machines, at least one (usually more) not working. Difficult to find some of the facilites initially e.g. bowling alley - some signage would be useful as well as info on opening hours and pricing. No bath towels in one of our rooms upon arrival, and no hand towels in the other. Had a couple of spa treatments, they were okay but nothing special and quite pricey. Access to outside area is not great (poor indoor/outdoor flow).

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About

Overview

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,5 Excellent

based on 4 894 reviews

8,8

Location

8,6

Pool

6,0

Vibe

3,5

WiFi

Things to know

  • Friendly atmosphere
  • Great view

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Golf
Child pool
Hairdryer
Cable or satellite TV
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Indoor tennis
Wedding services
Outdoor tennis
Coffee shop

FAQs when booking at The Pacific Sutera Hotel

Where is The Pacific Sutera Hotel located?

The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 2,1 km from the centre of Kota Kinabalu. Sutera Harbour is the closest landmark to The Pacific Sutera Hotel.

When is check-in time and check-out time at The Pacific Sutera Hotel?

Check-in time is 14:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

Does The Pacific Sutera Hotel offer free Wi-Fi?

Yes, The Pacific Sutera Hotel offers free Wi-Fi.

Does The Pacific Sutera Hotel offer free parking?

Yes, The Pacific Sutera Hotel offers free parking.

Does The Pacific Sutera Hotel offer free airport shuttle service?

No, The Pacific Sutera Hotel does not offer free airport shuttle service.

How far is The Pacific Sutera Hotel from the airport?

The Pacific Sutera Hotel is 4,1 km from Kota Kinabalu. The Pacific Sutera Hotel is 115,8 km from Labuan.

Can you bring pets to The Pacific Sutera Hotel?

No, pets are not allowed at The Pacific Sutera Hotel.

Does The Pacific Sutera Hotel have a pool?

Yes, The Pacific Sutera Hotel has a pool on-site.

Photos

The Pacific Sutera Hotel - Kota Kinabalu - Bedroom All photos (73)
The Pacific Sutera Hotel - Kota Kinabalu - Banquet hall Banquets (2)
The Pacific Sutera Hotel - Kota Kinabalu - Bar Bar (2)
The Pacific Sutera Hotel - Kota Kinabalu - Bathroom Bathroom (6)
The Pacific Sutera Hotel - Kota Kinabalu - Beach Beach (1)

Location

Most popular landmarks

  • Sutera Harbour 0,5 km
  • Masjid Negeri Sabah 1,2 km
  • Muzium Sabah 1,6 km
  • Pantai Tanjung Aru 2,2 km
  • Centre Point Sabah 2,2 km
  • Pasar Besar Kota Kinabalu 2,8 km

Getting around

Kota Kinabalu 4,1 km
Labuan 115,8 km

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