Good to know
|Distance to city centre||8,4 km|
|Nearest airport||Knoxville McGhee Tyson|
|Distance to airport||14,6 km|
|"The room was very clean."||(in 11 reviews)|
|"Breakfast was amazing as well!"||(in 42 reviews)|
|"Free parking and breakfast included"||(in 6 reviews)|
|"They charged us for bottled water"||(in 6 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 34 reviews|
|clean and staff was friendly||in 33 reviews|
|close to interstate||in 6 reviews|
|dropping our daughter||in 3 reviews|
|free parking||in 6 reviews|
|good breakfast||in 51 reviews|
|good location||in 19 reviews|
|hard to turn||in 3 reviews|
|hot tub||in 16 reviews|
|hot water||in 10 reviews|
|hotel was very clean||in 17 reviews|
|medical procedure||in 3 reviews|
|overnight stay||in 14 reviews|
|road noise||in 10 reviews|
|room bed||in 25 reviews|
|room was very clean||in 12 reviews|
|staff room||in 52 reviews|
|work and refrigerator||in 3 reviews|
The stay was great! People were friendly and check in was a breeze! Will stay again!
Front desk staff was friendly. Facility was clean.
Lighting was dim. Beds were so soft it was difficult to get out of bed. Maid woke us up (twice) knocking on door but would not reply when asked who’s there, what do you want. Bottom surface of bathtub was slick as glass, no texture whatsoever, my husband VERY nearly fell, was not able shower. Hotel backed right up to I40. Noisy!!
Very friendly staff. Full breakfast. Safe area.
Overpriced. Noisy (next to a freeway). Rooms were beat up, considering the price. At best a really good budget hotel. Confused by the extremely high ratings and high rates for this above-average place.
Bathrooms and room were clean and ac worked wonderfully in room. Breakfast was decent, they had a variety of cereal, oatmeal, eggs, waffles, sausage and different breakfast breads. Food was fresh.
It was late when we arrived, the man at the front desk was not sitting behind the desk but in the dark in the breakfast area watching television. So he scared me when he walked up from behind me to check in. I thought this was odd. There was no parking available in the front of the hotel so we had to park in the back which was fine except for the lack of lighting and being a women by herself with a baby. I would stay here again though.
Staff was very helpful.
Shower rods falling down. AC not working well, very humid in room and halls. Refrigerators turned off. Many normal breakfast items were missing.
The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville! This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest Companies:Pilot Corp, Flying J, Team Health & Bush Bros Universities:University of Tennessee, Pellissippi State & Knoxville College Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.
based on 589 reviews
Things to know
- Nice building
- Friendly service
- Good accessibility by car
Policies vary by room type and provider.
Reviews about Holiday Inn Express & Suites Knoxville West - Papermill DR
Most popular landmarks
- West Town Mall 2,8 km
- University of Tennessee 7,3 km
- Clarence Brown Theatre 7,3 km
- Frank H. McClung Museum 7,6 km
- Thompson-Boling Arena 7,8 km
- Neyland Stadium 7,9 km
|Knoxville McGhee Tyson||14,6 km|
|Asheville Regional||143,9 km|