Crowne Plaza Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, TN 37902, United States
+1 865 522 2600

Cheapest
rate per night

8,9

Excellent
based on 703 reviews
Crowne Plaza Knoxville Downtown University - Knoxville, TN, United States
Tue 9/29
-
Wed 9/30
Compare vs KAYAK |

Provider Nightly total
Agoda.com R1 661
InterContinental R1 790
KAYAK R1 910
Agoda.com
InterContinental
KAYAK

Good to know

Value for money

8,5

Distance to city centre

0,7 km

Location rating

9,5

Nearest airport

Knoxville McGhee Tyson

Distance to airport

18,9 km

Rooms

Tue 9/29
Wed 9/30

King rooms

R2 592+

Bed type
Provider
Nightly base price
King bed
R2 592 per night
Unknown
R2 792 per night
King bed
R3 100 per night
King bed
R3 595 per night

Double rooms

R1 661+

Bed type
Provider
Nightly base price
Double bed
R1 661 per night
Double bed
R1 910 per night
Double bed
R1 910 per night
Double bed
R1 942 per night
Double bed
R1 942 per night
Double bed
R1 942 per night
Double bed
R1 942 per night
Double bed
R2 150 per night
Double bed
R2 306 per night
Queen bed
R5 612 per night

Standard rooms

R2 018+

Bed type
Provider
Nightly base price
Unknown
R2 018 per night
Unknown
R4 875 per night

Queen rooms

R2 496+

Bed type
Provider
Nightly base price
Queen bed
R2 496 per night
Queen bed
R2 808 per night
Sofa bed
R3 390 per night
Queen bed
R3 577 per night
Queen bed
R5 175 per night

Reviews

Pros

Cons

Traveller rating

377
87
25
10
8

Time of year

Traveller type

Show reviews that mention

+
friendly staff in 218 reviews
great location in 206 reviews
parking should be free in 80 reviews
breakfast buffet in 72 reviews
room service in 44 reviews
great food in 36 reviews
downtown knoxville in 31 reviews
market square in 24 reviews
friendly and helpful in 19 reviews
beautiful lobby in 14 reviews
comfortable beds in 12 reviews
great the room in 11 reviews
trolley stop in 10 reviews
short walk in 9 reviews
close to shopping in 7 reviews
pet friendly in 7 reviews
  • Good
    Dec 2019
    7,7

    Room was spacious and bed was comfortable.

    There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.

  • Okay
    Jan 2018
    5,1

    We always stay at Crowne Plaza when we travel..but.

    They allowed me to check in a couple of hours early...

    The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....

  • Excellent
    Jul 2017
    10,0

    Front desk staff was the best I have experienced in a long while.

    Proximity to downtown business, restaurants and entertainment.

  • Okay
    Jan 2017
    5,4

    Horrible food and service

    When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.

  • Okay
    Dec 2015
    5,4

    Do not accept a room on the 7th floor!

    We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

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About

Overview

Your Perfect Downtown Knoxville HotelWelcome to the Crowne Plaza Knoxville Downtown University, located in the heart of Market Square. We are ideally situated 5 minutes from The University of Tennessee campus and less than 20 minutes from McGhee Tyson Airport (TYS). Other nearby attractions include the Tennessee Theatre, Gay Street, Knoxville Museum of Art and the Knoxville Zoo. We welcome families, business travelers, military and sports fans all in an effort to make your time in Knoxville memorable.Our pet-friendly accommodations offer complimentary WiFi, an Executive Level and top-notch views. Each of our tastefully appointed guest rooms are equip with an Aromatherapy Relaxation Kit, HDTV with premium channels and a refrigerator for your convenience.No matter what brings you to our city, we're sure that you'll have a great experience. Our amenities, including a 3,000-sq-ft fitness center, an indoor pool, Mahogany's Restaurant and Library Lounge are there to ensure your ideal stay. Come stay at one of the best Knoxville, Tennessee hotels!

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,9 Excellent

based on 703 reviews

9,2

Cleanliness

9,0

Comfort

9,4

Staff

8,5

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Internet
Cribs available
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Indoor pool
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Wake-up service
Designated smoking area
Storage available
Linens
Towels
Lift
Accessible by lift
Adapted bath
Alarm clock
Allergy-free room
Bathtub
Body soap
Bottle of water
Breakfast in the room
Carpeted
City view
Cleaning products
Conditioner
Desk
Entire unit wheelchair accessible
Executive lounge access
Fire extinguisher
Flat-screen TV
Free toiletries
Heated pool
Heating
Hypoallergenic
Interconnected room(s) available
Key card access
Kids meals
Lowered sink
Newspapers
Non-feather pillow
Pool cover
Pool towels
Private bathroom
Radio
Raised toilet
Roll-in shower
Safety deposit box
Shampoo
Shower
Shower cap
Shower chair
Socket near the bed
Sofa
Sofa bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Towels/sheets (extra fee)
Dustbins
TV
Upper floors accessible by lift
Valet parking
Vending machine (drinks)
Vending machine (snacks)
Walk-in shower
Wardrobe or closet
Window
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Bathrobe
Beach towels
First-aid kit
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Concierge service
Safe
Parking (surcharge)

FAQs when booking at Crowne Plaza Knoxville Downtown University

Does Crowne Plaza Knoxville Downtown University have special cancellation policies due to coronavirus (COVID-19)?

Where is Crowne Plaza Knoxville Downtown University located?

When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University?

Does Crowne Plaza Knoxville Downtown University offer free Wi-Fi?

Does Crowne Plaza Knoxville Downtown University offer free parking?

Does Crowne Plaza Knoxville Downtown University offer free airport shuttle service?

How far is Crowne Plaza Knoxville Downtown University from the airport?

Can you bring pets to Crowne Plaza Knoxville Downtown University?

Does Crowne Plaza Knoxville Downtown University have a pool?

Photos

All photos (35)
Building (4)
Bedroom (4)
Bar (1)
Pool (1)

Location

Most popular landmarks

  • Market Square 113 m
  • East Tennessee Historical Society 387 m
  • Tennessee Theatre 399 m
  • Knoxville Museum of Art 0,7 km
  • Knoxville Civic Auditorium and Coliseum 0,8 km
  • World's Fair Park 0,8 km

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Hotels North America United States Tennessee Knoxville Crowne Plaza Knoxville Downtown University