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Crowne Plaza Knoxville Downtown University By IHG

3 stars
8,9
Very good
based on 1351 reviews
1 351 reviews
401 West Summit Hill Drive, Knoxville, TN 37902, United States
401 West Summit Hill Drive, Knoxville, TN
+1 865 522 2600
Sat 10/10
-
Sun 11/10
2 guests, 1 room
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Overview
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Reviews
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Nearby stays

Overview

Just steps from Gay Street and a short walk to Market Square and Old City, Crowne Plaza Knoxville Downtown University is the hotel in downtown Knoxville that puts you at the center of it all. Whether you’re heading to a show at the Tennessee Theatre, exploring the Knoxville Museum of Art, or cheering at Neyland Stadium, our location connects you to the energy of the city and the campus. Near the University of Tennessee and just half a mile from the Knoxville Convention Center, we offer easy access for business, campus events and local gatherings. Our newly renovated hotel blends classic Southern charm with modern convenience, ideal for family weekends, football games, meetings and more. Inside, you’ll find purposeful spaces to stay connected and unwind. Enjoy free Wi-Fi, a fully equipped fitness center with a dedicated cardio room, and a heated indoor pool. Dine at Mahogany’s, explore our marketplace with local goods, or host your next gathering in over 15,000 square feet of flexible event space. We’re pet-friendly, parking is easy, and our team is always ready to welcome you.
8,9
Very good
1351 reviews

Latest deals for Crowne Plaza Knoxville Downtown University By IHG

Sat 10/10
-
Sun 11/10
Deals from
R1 792
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 31 more Crowne Plaza Knoxville Downtown University By IHG deals.
Standard Room, 2 double beds
R1 792
nightly with fees
Queen room, 1 queen bed
R2 008
nightly with fees
Double room, 2 double beds
R2 128
nightly with fees
Double room, 2 double beds
R2 016
nightly with fees
Standard Room, 1 queen bed
R2 066
nightly with fees
Queen room, 2 queen beds
R2 283
nightly with fees
Standard Room, 2 queen beds
R2 037
nightly with fees
Double room, bed type unknown
R2 445
nightly with fees
Standard Room, 2 double beds
R2 258
nightly with fees
Standard Room, 2 double beds
R2 373
nightly with fees
King room, bed type unknown
R5 834
nightly with fees
Double room, 2 double beds
R2 391
nightly with fees
Standard Room, 1 sofa bed
R2 641
nightly with fees
King room, bed type unknown
R2 838
nightly with fees
Standard Room, 1 queen bed
R2 628
nightly with fees
Queen room, 2 queen beds
R4 934
nightly with fees
King room, bed type unknown
R5 834
nightly with fees
Standard Room, 2 double beds
R2 644
nightly with fees
Standard Room, 1 queen bed
R2 649
nightly with fees
Standard Room, 2 queen beds
R2 747
nightly with fees
King room, 1 king bed
R5 304
nightly with fees
Double room, 2 double beds
R2 897
nightly with fees
Standard Room, 2 queen beds
R2 939
nightly with fees
Double room, 2 double beds
R5 697
nightly with fees
Standard Room, 1 queen bed
R3 047
nightly with fees
Standard Room, 2 double beds
R3 699
nightly with fees
King room, 1 king bed
R4 069
nightly with fees
Standard Room, 2 double beds
R3 855
nightly with fees
Standard Room, 2 queen beds
R4 533
nightly with fees
Standard Room, 2 double beds
R12 160
nightly with fees
Standard Room, 1 king bed
R16 572
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Knoxville Downtown University By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Reviews of Crowne Plaza Knoxville Downtown University By IHG

8,9
Very good
1351 verified ratings
Wonderful
910
Very good
178
Good
117
Okay
41
Fair
43
Mediocre
19
Poor
43

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for downtown activities and events. The staff received many compliments for being friendly, helpful, and welcoming, contributing to a positive guest experience. Cleanliness was also highlighted, with several guests noting well-kept and tidy rooms. However, parking was a frequent source of dissatisfaction, with multiple guests mentioning extra charges, confusing policies, or inconvenient garage setups. Despite some negative feedback on parking and occasional service lapses, the overall impression was positive, especially regarding location, staff, and cleanliness.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Parking2.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
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Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square113 m
  • Gay Street247 m
  • East Tennessee Historical Society387 m
  • Tennessee Theatre399 m
  • L&N Station0.5 km
  • Bijou Theatre0.6 km
  • Sunsphere Tower0.6 km
  • Medical Arts Building0.7 km
  • Knox County Courthouse0.7 km
  • First Baptist Church0.7 km
  • Andrew Johnson Building0.8 km
  • Knoxville Civic Auditorium and Coliseum0.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Crowne Plaza Knoxville Downtown University By IHG

Which month has the cheapest rates at Crowne Plaza Knoxville Downtown University By IHG?

The cheapest month to stay at Crowne Plaza Knoxville Downtown University By IHG is December, with an average nightly rate of R2 350. The most expensive month is October at R6 533 per night.

What is the cheapest day to book Crowne Plaza Knoxville Downtown University By IHG?

The cheapest day to book Crowne Plaza Knoxville Downtown University By IHG is Monday, with an average nightly rate of R2 204. The most expensive day is Thursday at R12 867 per night.

How far in advance should you book Crowne Plaza Knoxville Downtown University By IHG?

To get the best price at Crowne Plaza Knoxville Downtown University By IHG, book around 8 weeks in advance. This could save you approximately 33% compared to booking last minute.

FAQs when booking at Crowne Plaza Knoxville Downtown University By IHG

  • Where is Crowne Plaza Knoxville Downtown University By IHG located?

    Crowne Plaza Knoxville Downtown University By IHG is located at 401 West Summit Hill Drive in Downtown, 0,7 km from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University By IHG.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Knoxville Downtown University By IHG.

  • Does Crowne Plaza Knoxville Downtown University By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University By IHG from the airport?

    Crowne Plaza Knoxville Downtown University By IHG is 18,9 km from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University By IHG is 137,9 km from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University By IHG have a pool?

    Yes, Crowne Plaza Knoxville Downtown University By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University By IHG in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
The Oliver Hotel9.4 Excellent (170 reviews)0,26 kmRestaurant, Bar/Lounge, Free Wi-FiR2 901+
2-star hotel
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel7.5 Good (25 reviews)0,27 kmRestaurant, Bar/Lounge, Room serviceR6 717+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (351 reviews)0,31 kmOutdoor pool, Fitness centre, RestaurantR3 868+
3-star hotel
Hyatt Place Knoxville/Downtown9.1 Excellent (1 173 reviews)0,38 kmFitness centre, Restaurant, Bar/LoungeR2 984+

Cheapest

See cheapest stays in Knoxville
4-star hotel
3% cheaperHilton Knoxville7.9 Good (862 reviews)0,49 kmOutdoor pool, Fitness centre, RestaurantR2 317+
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (230 reviews)0,49 kmFitness centre, Restaurant, Bar/LoungeR2 501+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (67 reviews)0,51 kmFitness centre, Free Wi-Fi, Tea/coffee makerR2 534+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
8.6 Excellent (8 reviews)0,5 kmFitness centreR2 759+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.4 Excellent (170 reviews)0,26 kmRestaurant, Bar/Lounge, Free Wi-FiR2 901+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (351 reviews)0,31 kmOutdoor pool, Fitness centre, RestaurantR3 868+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (67 reviews)0,51 kmFitness centre, Free Wi-Fi, Tea/coffee makerR2 534+
4-star hotel
The Tennessean Hotel9.2 Excellent (537 reviews)0,53 kmFitness centre, Restaurant, Bar/LoungeR2 984+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0,7 km
Knoxville McGhee Tyson
18,9 km

More options for your stay in Knoxville