Gonchar Hotel

The beds were very comfortable.

The staff was horrendous. The only ones that was nice was a short black haired, fair skinned Ukraine women who used to work at big hotels. She apologized for the behavior of the lady who worked the desk the night we checked in and was offended as to why the lady the night before working at night did not call us a taxi. The male server at breakfast who had blonde hair and light eyes was also nice. However, the lady at the desk working the night we checked in was AWFUL! No eye contact, we struggled to get a taxi and she would not help us. As nice as we were, she would not help us. AT ALL. It wasn’t until we stated we were going to leave and did not want to say that she finally called us a taxi to get to our destination. She acted as we were a huge inconvenience and was very disrespectful. Additionally, it was 15 minutes till we had to check out. We received a call from our room as we are walking out of our room from the front desk lady saying that we must check out? I just didn’t understand the rush and could have just called and said we just wanted to remind you that check out is at 12. Instead it was real short and rude stating “you must check out now”. We will not be staying here or recommending anyone to stay here again.