Karterados hotels

Pros: +very friendly staff + good value for the money

Pros: The staff was really nice and helpful. Breakfast was amazing! We had to leave before breakfast time and they prepared breakfast on-the-go. Maybe we are not used to hotels, I don't know, but staying at their hotel was a higlight of our vacation. Thank you again for the hospitality!

Pros: Overall very good experience, I enjoyed my stay.

Cons: Just a small detail, the toilet and the shower is very close to each other and can not close the curtain between.

Pros: Stuff is kind. Balcony view can see the sea. location near bus stop.

Cons: toilet is old and a little bit dirty. Mattress is not good.

Pros: Quite near to a supermarket, staff is friendly, homestay feeling

Cons: Bathroom space

Pros: The staff was super kind, polite and efficient, special thanks to E. Who was in the FD and made my trip easier.

Pros: Everything specially the staff, they are very nice and they really care about how you feel and how they can help. Good restaurant and good transportation services.

Pros: The location, room, the staff were all wonderful!

Cons: The food was not so great.

Pros: Everything was great in the hotel and the staff are very friendly and helpful

Cons: I liked everything

Pros: They were very accommodating and went out of their way to help me!

Pros: The look of the Villa and pool.

Cons: I was put in Backside room with gravel road. I paid for a superior double and got a horribe morbid room. When i confronted them about room, I got a song and dance. "The room was bigger. She thought I would love this room. How come I didn't feel safe." The staff kept over charging me. Smiling the whole time. All menu items came with no side or with potato chips. Service was quick. They where very friendly.

Pros: The staff was incredible!!!!! The setting was so beautiful and perfect. The views were amazing!! Such a fantastic value. They made ya feel like family.

Cons: The beds were a bit hard for me.

Pros: Staff very friendly owners always willing to help and go out of their way to make you feel welcome and comfortable.

Pros: The room is spacious and super nice view. Can directly view sunset from the outside of the room.

Pros: The hosts, Artemis & Anna, went out of their way to kake sure our stay was fun & comfortable. The room was very nice and clean. I couldn't have chosen a better place to stay.

Cons: There was nothing to dislike about this property.

Pros: Hospitable owners, location near ocean and airport.

Pros: They are so friendly

Cons: I didn’t have time to stay longer . I love to come back to swim

Pros: The host was very friendly and helpful. She helped us buy a boat tour. The facilities are great. The room was clean and there is also a pool. You need a car to get around the island. There is no breakfast available at the property.

Cons: The noise - the planes fly directly over the property. There is a plane every 2 hours after midnight each night.

Pros: They help you a lot with what you need! So nice I would like to come back for sure

Pros: Artemis is a very nice place. The family who runs this hotel is very warm and they will do everything to make your stay a happy one. The reception is always occupied and as you walk by Anna offers you free coffee and thee in the morning and wine in the evenings. The rooms are clean and comfortable. The swimmingpool is very nice and the reception has a computer with internet connection which you can use for free. There is also a minivan which they use to offer free transfers for their guests to and from the (air)port. As it is situated close to the airport you hear the planes taking off, but as there are not too many flights on santorini it didn't disturb us at all.

Pros: The owners of the hotel are lovely and kind people. They offered us free pick up from and to the airport. They made us feel like home from the first moment.The hotel is located by the beach and only 5 minutes drive from the main town of Santorini. The view from our balcony was breathtaking. We will definitely go back if we visit Santorini again.

Pros: Excellent quality of service. Highly recommended

Pros: The owners are very friendly and helpful.

Pros: Artemis and Ana's personal involvement with all guests. Clean rooms, free shuttle to port and Thira, assistance with car hire, information about Santorini. Lovely pool area, walking distance to beach.

Pros: The hotel is simply perfect. A real paradise. Their owner (Anna and Artemis) are very pleasant and helpful people. Every time I go to Santorini I will get hosted there.

Cons:

Pros: hotel staff and locattion

Cons:

Pros: personal service from people that love their hotel and island. wonderful

Cons: no everthing was explained, we knew the location was out of town and they offered to take us into town free of charge whenever we wished

Pros: the staff - artemis and his wife anna - were absolutely awesome!! they always were eager to help and make you feel comfortable. the facilities were great...beautiful pool area and view of the ocean. very close to the airport. a great place to stay! they are always willing to drive you to the city too.

Cons:

Pros: the hotel is beautifull and the staff(artemis & anna) were so kind

Cons: no

Pros: The host was damn amazing

Pros: The room was super clean and comfortable, wifi was fast, the staff was helpful and friendly, everything was great, really.

Pros: The room was good overall and had all the basic amenities. There are plenty of restaurants within 15 mins walk and the local bus stop is about 10mins away, which is convenient. Fira bus station is 25mins walk, which is fine for adults but was a bit of a walk for my 5 year old nephew.

Cons: Wish the bathrooms were slightly bigger and shower water was extremely salty. Drinking tap water wasn't an option because of saltiness, so make sure you buy big bottles of water beforehand.

Pros: Clean and easy to check in

Cons: It's very difficult for the parking

Pros: Staff is very helpful. Location near some delicious and relatively cheap food. Hotel provided water and selfie stick (although the grip was a little loose).

Cons: Our balcony was almost right next to the road. Room is a little small.

Pros: None

Cons: Photos were far better than actual. Breakfast for 5 Euro is too expensive for quality. Taxi service the owner offers is too expensive. There is nothing much to do. Restaurants nearby are not up to standard.

Pros: The room is wide and very bright as well as the bathroom. There is a good view over Santorini hills and the location is in general very quite and peaceful. The breakfast is quite good and very cheap. The personnel is very friendly and always ready to help. Cleanliness was also great

Cons: The location is slightly isolated so it is better to have a car or motorbike. Public bus stop is just twenty minutes away but the public transportation system on the island can be a bit chaotic at times.

Pros: Everything else was fantastic. Beautiful bathroom. Everyone was very friendly. Apartment was very clean. Clean towels every day. Just out of the centre which was good. Pool lovely. Would definitely stay again.

Cons: Only small things like we had to ask for glasses and a hairdryer. There was no kettle or coffee making facilities.

Pros: The breakfast was very good and very good service from the staff.

Pros: Pool and the staff were great

Cons: No hair dryer in the room

Pros: A nice place, amazing and huge shower!

Cons: a little far from the center and bus stop

Pros: The room Is very beautiful, Also the pool and the external location Is very quite and comfortable

Cons: The pills

Pros: The views overlooking the sea were lovely

Pros: Fantastic stay where we was all really well looked after by all the staff. Very friendly and helpful, nothing was ever too much trouble . Rooms towels and bedding cleaned and changed daily ... highly recommend! Thank you

Pros: Silent place. Nice swimming pool. Close to bus stop - 600-800 m. Close to Thira - 25 minutes, about 1,3 km. Very good rent quad services in the Karterados - 500 m. Excellent communication with Pavlina and support especially during arrive in the midnight. THANK you!

Cons: A small stream of water, thus slower shower.

Pros: Very clean and good price.

Pros: The hotel is so much better than we expected! Clean, near to the bus station to fira which is the city (1km), personals take care very well and they are so nice! Recommend 100% and will be back :)

Pros: Affordable and very good. Great location.

Cons: Everything was great

Pros: Nice and quiet location. Not far from Fira. And Pavlina is always helpful!

Cons: Nothing

Pros: Location, Pavlina herself

Cons: Air con did not seem to want to work!!

Pros: Nice exterior, clean good pool and patio area to chill, the rooms were cleaned daily. Location is good for this price, a 25 mins walk to Thira, and 40 mins walk to the nearest beach. There's a bus station at 5 mins.

Cons: The walls were paper thin and we could hear everything, note if you get the 3 or 4 beds rooms these are located right to the patio so anything anyone talks outside is perfectly hearable. Also the beds were squeaky and noisy, recommended for people who sleep like a rock, and for short stays overall (2-3 nights)

Pros: The location is okay and it takes about 15mins walk to Fira.

Pros: Nice clean hotel with a pool. There is a supermarket and many restaurants close.

Pros: The location and Staff were great. Stravos was so helpful and recommended wonderful places to visit and eat!

Pros: Perfect location and very friendly staff

Pros: Very friendly owners

Pros: Very comfortable stay, spacious room and balcony. Near to bus stop.

Pros: Clean, good view of ocean. Noce lady to welcome us.

Cons: Finding the same room offer in trivago for $35usd instead of 53 euro. :-(

Pros: Short walk to shops restaurants and local bus services. Also walking distance to the heart of Fira. Situated with the local population

Pros: 30 mins walk to Thera, clean, helpful people organising taxis, reasonably quiet, balcony. Useful fridge and sink. Good aircon

Cons: Built up area, not modern, pool at another property

Pros: Well kept.... Maria is a very helpful n wonderful lady...

Pros: Very accomodating owners, comfortable rooms and they clean the rooms everyday,

Pros: The room was rather big, clean and the bed was good. From the balcony you have a nice view from the Aegean Sea (not from the Caldera) and the inlands of Santorini. Breakfast is not included in the price, remind that. The staff especially Maria is very helpfull and very kind. Good price-quality! Karterados is near the capital of Fira, a 15 minutes walk, and the bus-station, supermarkets, shops and restaurants are very nearby.

Cons: Sometimes there was a little bit smell in the bathroom from the drain. Furthermore the room is also a bit noisy but for me it wasn't a problem.

Pros: The owners. Kind people

Cons: The smell in the bathroom. It was the worst point.

Pros: Eva is wonderful, she helped in everything we asked her. The car rental was also great which as arranged by her help. Breakfast we did not need, but once we tried it and she was caring and lovely. She also arranged free laundry for us 2 times even, so we was very happy with this possibility. We really enjoyed staying there and hope to return soon. The room was extremely clean and tidy, cleaned daily. supplements are great, including hairdryer on demand.

Cons: I missed to check the description entirely, so we did not have a possibility to cook, but the kitchen was totally great and description is correct information. Fridge was clean and worked well. Next time, we prefer an upstairs room with view to the sea, but the street view on downstairs wasn't that bad, either.

Pros: Everything was perfect. Renos was the most amazing concierge / owner we have ever met. He gave us great advice about what to find around, he accommodated our requests with a lovely smile and he almost saved our lives as we where going to the wrong port to take our boat to Crethe! We really appreciated his kindness and politeness. The place exceeded our expectations, 15 minutes walk from Thera, cleaned, lovely bedroom with balcony, amazing swimming pool, great garden. We have literally been spoiled. Hope we'll be back soon

Cons: Everything was perfect.

Pros: It was a good room, with a balcony. Nice comfy bed.

Cons: Shower was extra small.

Pros: Liked this cosy and comfortable hotel, situated quite close to Fira centre, as well as to the bus station and also not very far from the airport. We had a late flight, after midnight, but a guy at the reception waited for us. Everything was perfect.

Cons: Administrator messaged us via email on the day of check-in, but we had no constant Internet during our journey to see that message, so preferable way of communicating is a phone number

Pros: 15 minutes on foot of thira, close to the bus station. Nice looking hotel with flowers and a pool ! The staff was very friendly and nice !

Cons: As it was September, in the morning and the night it was cold outside and so the room was a little humid, which was not very comfortable

Pros: See above

Cons: It's self catering accommodation so expected to have fridge, kettle, stove etc but just had a fridge that's all, it was clean and comfortable beds, had balcony with table and chairs with a view. The bathroom had a shower which you had to hold as no fitting on wall. The pool was lovely and location very good with bus stops at the end of the drive, also lots of nice places to eat near by. Amazing bakery! Fera is under 15 minutes walk, which is the capital. If you don't mind basic accommodation with no facilities it's fine, we were out exploring most days so didn't matter.

Pros: Nice staff

Cons: Swimming pool is not open

Pros: Convenient and near to the bakery

Cons: No toiletries

Pros: Everything was perfect. I have been reading other travelers comments and reviewers fefore deciding to choose Sun City, and I must say I was not disapointed :)

Cons: N/A

Pros: Balcony view/ owners and staff in particular were very helpful

Cons: Unfortunately the premises are undergoing refurbishment and there was noise to contend with

Pros: 10 min walk to town (Faro). Coffee shops & food outlets plentiful. Some amazing views of the submerged Caldera & surrounding islands. All locals are helpful with plenty of supermarkets & bakeries & restraunts

Cons: Island is a bit short on things to do. 2 days is more than enough.

Pros: The staff were lovely,friendly and helpful.The location was great walking distance to thiira town also near bus stop. The accommodation was clean. The breakfast was plentiful.Near shops ,restraunts,bakery ,supermarket,highly recommend this place.

Pros: Free breakfast: they bring it to our room. And there are many variety to choose. Staff are very friendly

Pros: Greatest hospitality, friendly behavior, great location, 100m to bus stop, 1.5km to Fira central bus stop. Bus stop to red beach is 100m and bus stop to Oia is 1.2 km. Rooms were very clean and attached with everything. Daily housekeeping.

Cons: Nothing.

Pros: Everything was Gr8! We had really nice and cosy room. Very, very clean (especially as on "Greek standards" note 15/10!) Mrs Magdalena greeted us personally, advised us where to go on an island, also where to eat deliciously and not costly. If You'd have any questions, don't hesitate to ask, just feel free.

Cons: I think that there was nothing I could complain about. Mayby breakfast could be more various, but anyway it was enough, and we visited hotel at the end of season, so mayby it was the cause :)

Pros: Swimming pool and breakfast were beautiful. It was very delicious! The hotel is not so expensive and in the centre! :)

Pros: Very nice staff and good location to fira,nice and clean too

Pros: it has a nicest facilities and the owner of the hotel is really really kind. I like the whole family and they even drop me off to the port and I paid only 30 euroes a day for single room but they gave me a double room and ... anyway it was awesome

Cons: it's really far from downtown. T.T during the day it's too hot to walk that street and during at night, it's little bit scared to walk. but near the hotel there are many chaper hotels (but nice facilities) so if you want to less price, you have to walk...

Pros: Clean rooms, very good value for money, friendly staff (picked us up from the port, got as back), nice swimming pool, clean and good bathrooms.

Cons: Not 10 min from the city center. Poor breakfest.

Pros: Hotel manager graciously picked me up and dropped me off at the airport even though I only stayed one day. Great location only if you are not on-foot because not much to do around except for lounging by the pool ...though I could think of worse things. Fira is reportedly 10-15 minutes walk though no real side walk so I didn't attempt it. I would recommend the hotel for those who rent a car/scooter.

Pros: very good and clean

Pros: the staff is helpful.He is responsible for picking up and sending us to the airport,even it was 6 o'clock in the morning. The restaurant on the left hand side of the hotel is super good,especially the pork-chop. supermaket and car rental is nearby. Fira is only 20 min walk away.

Cons: the bath room is too small,after taking a shower, the bath-room is covered with water. no internet.

Pros: Owner/ manager. Very freindly and nice person

Cons: Not specific

Pros: Cyclades was home away from home, thanks to the great person that runs the hotel, Thanks Stathis! It was a great Greek experience in an island that was a piece of heaven

Cons:

Pros: - Friendly landlord, friendly environment,you feel at home. - Everything was very clean and nice. The rooms were cleaned everyday. - It may be 800m far from the capital of Thira but there is a number of shops, restaurants, cafes, rent a car and bike shops and super markets at your feet. Police station is exactly opposite the hotel so, the area can't be safer i guess! And 800m is a distance you can easily walk if you want to enjoy a coffee in the capital of the island.The road is so busy and full of shops that makes it even easier. -Nice swimming pool and surrounding area.

Cons:

Pros: Family friendly staff

Cons:

Pros: Location was great

Cons: One particular staff member was extremely rude upon our arrival, very unfriendly however other staff member was very helpful.

Pros: Lovely staff. Clean. Included breakfast. Pool. Bus stop very close.

Cons: Not much around Karterados, a few restaurants, supermarkets, bakery, shops but a sleepy little town, not overly picturesque. Price was a bit much for location.

Pros: The pool and reception area.

Cons: Breakfast could have been better. It would be good to have access to pool towels.

Pros: The hotel was fairly clean, the maids were nice and they changed our towels every day. Location was ok, we had our car and we had parking space safe, the swimming pool was very nice but the bar is expensive more than outside . Sun beds were comfy. Even the rooms were clean the shower is very very tiny so be prepaid to make a lot of water in the whole bathroom

Cons: First of all the manager and his assistant were very arrogant !!! We Stayed 4 nights and they were there all day long and they never said hello!!! When we left they didn’t even thank us or asked us how was it. He wears the same shirt every day so is impossible not to spot him ! The lady at the reception in the morning she’s very busy all the time so she never has time to answer your question and if she does she will advise you to go in the most expensive and horrible places!

Pros: Pool area and Pool Bar great and very good value we spent half our time there

Pros: Great location, easy access. The reception helped us on how to arrive from the port. Big rooms.

Pros: The pool was great though it's hours are too limited (8-8). Staff was helpful on logistics, though they aren't overly friendly. Close to the bus stop and an easy walk to all the action but removed from all the crowds. New furnishings and comfortable beds.

Cons: Internet didn't work in the room for the most part the entire 3/4 days I was there. Didn't work well by the pool either. (Pc tablet and phone - none of them connected well if at all). The breakfast was pretty basic with the cheapest cheese and lunch meats available.

Cons: Roof terrace was not open due to high winds which was a shame

Pros: The rooms were large. The amazing bakery across the road. It's really close to the bus stop.

Cons: I was close to reception..so I found it noisy.

Pros: The staff were very accommodating and the facilities were very nice

Pros: The people working there were friendly and accommodating.

Cons: Shower was a bit small but ok.

Pros: The receptionist was spectacularly helpful, customer focussed and very nice.

Pros: Comfortable bed. Good restaurant nearby

Pros: Staff is awesome, facilities are great for price, keep doing good work. Thank you

Pros: The staff is very helpful and help booked tours. The lady at the reception even found out bus schedules for us! She is very professional and kind! The hotel is only 10 minutes walk from Fira! You can take literally a bus from Fira to anywhere in Santorini for €2.50!

Cons: Not a lot happening in the area but Fira is only 10 minutes walk away! So that’s helpful. Roads don’t have footpaths so have to be very careful! But that’s Santorini for you!

Pros: Great location. Good breakfast

Pros: Absolutely nice hotel, staff is really nice, I will definitely return here again.

Pros: George was the greatest asset, Hotel Olympia would not be the same without him. Oh, a nice hotel too...

Pros: The friendly staff. The surroundings, in a nice village close to the city of Fira.

Pros: The staff was just wonderfull!!!!!!!!! Polite and so much professional!!!!! The hotel is in a magnificant position, take a moto and in 1 minute you reach fira center (if you go to santorini you have to rent a moto/car in any case)

Pros: the location is good:10 mins walk to Thira (capital of Santorini), 2 mins walk to the bus stations to take you to Thira or to any beaches :Perissa, Kamari, etc. the rooms are clean and with air-con. All in one - great value for money.

Pros: We stayed at the suite with the private pool, which was a fairly large room for 2 adults and 2 children. The mattress and the pillows were very comfortable, if you like them soft. The breakfast was rich with many cooked choices. The location is great, because it is in walking distance from the main village Thyra, but far enough to avoid traffic and be able to park.

Cons: It was a bit pricey, compared to other hotels in the area, and I don't mean so much the room as the room service (drinks, food, etc.)

Pros: EVERYTHING was amazing! I loved the bar and pool area with amazing view. Staff was so helpful. Just wanted to relax. Loved it! Not one negative thing.

Pros: The quality of the food on the buffet breakfast was good. The location is just out of the main town but just a relatively short 300 metre walk up the hill to the top of the Caldera cliff and about 200 metres to the closest restaurants.

Cons: The breakfast experience was impersonal as it is basically self service with no one in attendance to welcome you or attend to you. No Caldera view, but you get a view of the ocean to the east.

Pros: Excellent staff Beautiful and clean place Great location

Pros: Location was great. Very friendly staff. Large comfortable rooms and cool showers. Breakfast was great too with lots of choices.

Cons: The treadmill was broken so I couldn't work out.

Pros: Beautiful location, beautiful scenery.

Cons: The room was severely outdated and the bed was low the ground and like a rock. The outside pool was not clean at all

Pros: We truly had an awesome experience while staying at this hotel. We celebrated our honeymoon here and we couldn't be more happier with the outcome. The location of the hotel is great (even though it is close to Fira, it was quite calm in the neighbourhood), the breakfast is extensively delicous, the facilities & rooms were clean & the staff was super friendly. A special shout-out to the 2 girls at the reception: super friendly and always ready to help you out with a big smile!

Cons: Nothing

Pros: Very clean. Bed was very comfortable.

Cons: Not great selection in the restaurant. 10 minute uphill walk to the town.

Cons: The room facing the road is to noisy at night

Pros: Great location, the owner Maria and her family is very friendly and helpful, clean towels every day. Supermarket and bus stop 2 minutes walk, Perissa beach 15 minutes walk. All together its a really nice place to stay!

Cons: There is no such a thing.

Pros: so nice place ,everything is good

Pros: peace and quiet most guests arrive by car so you don't see them around pool ,L shaper large with very few guests

Cons: on arrival given room overlooking main road told I would be given another room that was quiet the next day although twice the size it had a lot of stored furniture given it a cluttered look (the pitfalls of a solo male traveller) cleaning done every day first 2 weeks then cleaner returned home then cleaning was missed on 3 days , it is a descent walk to main restaurants and beach

Pros: Location was good and it was very close to the bus station.

Cons: One of the receptionists was very grumpy. While making the reservation via booking.com, we have been told that free airport shuttle will be offered if the duration of the stay is two or more. Also in the property facilities, we have been told that there is a shared kitchen. The receptionist keeps denying that. He is very arrogant and was never listening to us. We should have been offered what has been advertised else the details in booking.com needs to be corrected. Whatever has happened to me is really inexcusable. The receptionist need to educate himself

Pros: Fair location , close to the beach , main road , supermarket. A big swimming pool .

Cons: Bed`s in our rooms were very creaky . 1 door was about to fall down .

Pros: The price was cheap

Cons: It was very dirty. The sheets were sticky, full of yellow stains and dirty in general. The room was very dusty and the walls of the bathroom had black moist. It was noisy 24 hours due to a very loud family living next to us.

Pros: the owner and her son tried their best to help and be friendly, but, sadly,without many results.

Cons: Horrible! first, hotel Perissa does not really locate in Perissa, but at the very edge of it, with a surrounding rather deserted, 25-minute walk to the kamari beach, 10-minute walk to nearest and only supermarket. Secondly, the pool bar of the hotel is closed almost all day. Thirdly, speaking of cleanness or comfort or ease of the hotel seems to be a joke, everything's worn, untidy or just broken. last but absolutely not least, the reception room turned to be shut down all day, you are more easily to buy a lottery and win million dollars rather than find the owner of the hotel in an opened reception room. i met a German girl who was desperate to find anyone who may let her check in at 10 pm and finally drag the owner up from her sleep-bed

Pros: shall walk more than 20 minutes on a dangerous road to the beach. the staff's English is not good enough to communicate and the food in the bar is terrible.

Pros: Free parking and swimming pool

Cons: The hotel is not 600 mts from the beach, but it's at least 1.200 mts and the way from the beach to hotel is not safe due to cars and motorbyke driving fast and dogs herds. The staff wasn't nice at all save for Fred who came to pick us up and took us back to airport. The breakfast was not intercontinental: 4 bisquits 4 eggs a cup of coffee or tea, and a sort of chemical orange juice. The room smelled odd and mine didn't have view on sea.

Pros: First of all the name of this hotel ''Perissa on the beach'' is missleading on it's on...the hotel is apprx 3 km from the nearest beach.I Would not recommend this hotel to anyone as its waste of money.

Cons: The service is really poor,staff not friendly,breakfast poor (1 slice of bread 10gms of butter and 10gms of expired jam....swimming pool really DIRTY..all my family have to have special treatment to get rid of all the bacteria we got from the pool..DON'T Use the pool!!Owners children really loud at times when you try to relax by the pool....Owner didn't even said welcome or thanks for your stay......No manors what so ever....Don't use this hotel..waste of money!!!

Pros: The swiming pool and the bar next to it. Breakfast was OK

Cons: The location, you have to walk 30 minutes to reach the few bars and restaurants in the vilage. Rooms were dirty and unconfortable the sheets were not clean and the bathroom is very unconfortable. Our room was in the cellar without ventilation and smelling awfull

Pros: This hotel has the perfect price, view, staff, pool, location, and services. Freddie was extremely accomodating and I could not possibly ask for more from a hotel.

Cons:

Pros: All ok. transfert port to hotel and return,

Cons: No accept the credit card.

Pros: the room was in a good and quiet position.good transfer from and to the port.

Cons: there is not street between hotel and beach, you have to walk 20 minutes on the main road. not very professional when we left the hotel.credit card not accepted and no receipt

Pros: The staff was wery polite and helpfull

Cons: The distance from the beach....

Pros: The owners and staff were excellent, very friendly and very helpful

Cons: The pillows were extremely hard!