Good to know
|Distance to city centre||1,7 km|
|Nearest airport||Phuket City|
|Distance to airport||33,3 km|
|"Staff very friendly and helpful."||(in 16 reviews)|
|"Clean and with good views."||(in 7 reviews)|
|"The breakfast is yam, swimming pool great."||(in 33 reviews)|
|"No double bed as advertised/very uncomfortable."||(in 5 reviews)|
|"It’s on a steep hill so this could be a problem for some people."||(in 2 reviews)|
Time of year
Show reviews that mention
|bed is comfy||in 15 reviews|
|choice of breakfast||in 52 reviews|
|close to the main street||in 10 reviews|
|free drinks from the minibar||in 15 reviews|
|good choice||in 9 reviews|
|good view||in 28 reviews|
|great location||in 25 reviews|
|helpful staff||in 39 reviews|
|high floor||in 15 reviews|
|hotel seems a bit tired||in 23 reviews|
|hotel very nice||in 41 reviews|
|kata beach||in 41 reviews|
|marc||in 3 reviews|
|refurbishments||in 3 reviews|
|room was nice||in 54 reviews|
|shops restaurants beach||in 26 reviews|
|steep hill||in 21 reviews|
|swimming pool||in 58 reviews|
|walking distance||in 24 reviews|
The room was not clean and the quilt was very dirty. The room was directly access to the pool, it was very convenient. But there was no sea view, only can see the pool. The hotel located on the hill, needs to walk along a steep hillside to enter the room which was dangerous for the kids and grandparents. There’s no direct elevator reach the room above the fourth floor, it has to change another elevator to go up, which you have to walk a long way. The staff was good, only the man who helped to carry the luggage looked unfriedly to Chinese, but good for European.
Good service Smiling and polite service person Distance to beach fine
Great value for the money. The room and balcony were more spacious than I expected, the staff was polite and they didn't want to upsell you everything. Instead of the usual tiny fridge with stuff for you to by (aka minibar), there was a proper sized fridge, and they give you a coke, an orange juice and a beer (on top of the usual water) every day for free.
Water pressure wasn't great, although we stayed almost on the top floor.
Friendly staff. Spacious room and huge bathroom. Nice swimming pool. Average breakfast.
Good situation close to the beach and restaurants. Overall big and comfortable room. We were upgraded, which made our stay comfortable and we had a very good view. The price is very correct if you look at other hotels around.
We were not welcome nicely. We were one day late because of a rented car problem. We have warned the hotel. Anyway the manager made us pay for the full amount. It was for a booking of 14 days. Staff doesn't always speak good English or doesn't understand the request. Coffee is terrible. Very difficult access for people with mobility problem. Several swimming pools but most of them are attached to rooms and therefore private. The main one is very small and there is no activity or bar whatsoever around the swimming pool. 4 beds and that's all so never really busy.
With a stay at Sugar Palm Grand Hillside in Karon, you'll be in a shopping district, a 4-minute walk from Kata Beach and 12 minutes by foot from Kata Noi Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1 135 reviews
Things to know
- Spacious rooms
- Great reception
- Professional service
- Beach nearby
Policies vary by room type and provider.
Reviews about Sugar Palm Grand Hillside
Most popular landmarks
- Kata Beach 219 m
- Kata Noi Beach 1 km
- Khok Chang Kata Safari 1,5 km
- Dino Park Mini Golf 1,6 km
- The Big Buddha 1,9 km
- Karon Viewpoint 2 km
|Phuket City||33,3 km|