Good to know
|Distance to city centre||1,2 km|
|"Nice comfortable room, good breakfast."||(in 14 reviews)|
|"Clean room and complete facilities"||(in 21 reviews)|
|"The food was great as well"||(in 8 reviews)|
|"Room was vary clean, bad was comfortable."||(in 11 reviews)|
Time of year
Show reviews that mention
|ala carte||in 6 reviews|
|beautiful view||in 17 reviews|
|breakfast great||in 26 reviews|
|comfortable beds||in 7 reviews|
|constant noise outside||in 9 reviews|
|food was great||in 14 reviews|
|friendly staff||in 38 reviews|
|good location||in 7 reviews|
|great place||in 13 reviews|
|great value||in 14 reviews|
|kandy city||in 3 reviews|
|masha||in 3 reviews|
|recommend this hotel||in 21 reviews|
|serving at the restaurant||in 3 reviews|
|shinning||in 3 reviews|
|swimming pool||in 17 reviews|
|triple room||in 45 reviews|
|value for money||in 23 reviews|
|west wing||in 8 reviews|
Good location and some staff were very helpful.
We were first put in the west wing which really was nothing like the pictures. Then we got moved to the main section which was better but there were lots of ants in the bed!
The comfort of the room and staff
No facilities, pool bar derelict, no hotel bar to sit and chill and restaurant off site, albeit a 2 minute walk, room service inadequate.
Nothing about this place was even satisfactory.
Hotel is in 3 separate buildings. This was not stated upfront in the booking. com description. Found out only after we checked in that we had to walk down a narrow dark road (avoiding speeding Tuk Tuks) to another building (400 metres away) to the dining facility. Food was horrible - even the Sri Lankan curries were tasteless. I could not even get a glass of wine with the meal. When asked, the Restaurant Manager turned up with an excuse to say that their Wine delivery from Colombo did not turn up. What a joke! The room was very big. It was built more like a studio apartment room with a kitchenette, it did not feel like a hotel room. The Bathroom was the most disappointing. The first thing I noticed when I walked in was that there were 2 DIRTY towels on a rack. They appeared to be white towels when new but had seen many years of use and could very well have been used to wipe the floors with. There were no face towels or any tissues. I contacted Reception and complained. A room service boy then appeared at the door with 2 towels which were not any better - same dirty grey colour. According to him all of the towels were like that. The floor tiles were dirty, the tile joints were brown with dirt. I do not have the words to describe the the shower cubicle. It had dirty tiles, fungal growth under the silicone joints. Although there was a floor waste, the dirty bath water never made it to the floor waste as it was located on the lowest part of the floor. Therefore the bathwater completely ponded the shower cubicle and to get out of the cubicle one had to step through the dirty bathwater. It was too late in the evening for us to find alternative accommodation. If I could i would not have spent a night in this place.
Nice clean and spacious rooms with a nice balcony. Recommend staying here.
Can walk from the town back which we did but if not it’s a short 5 min taxi ride down to the town
Serene KandySerenity for your holiday! We offer a home like feel for our guests making their stays more comfortable and joyful. Our star class hotel is much popular for the best in town oriental meals and friendly service. Relax and unwind and feel the sensation of an ancient city of Sri Lanka at Serene Kandy.
based on 250 reviews
Things to know
- Great view
- Clean rooms
Policies vary by room type and provider.
FAQs when booking at Serene Kandy
Where is Serene Kandy located?
Serene Kandy is located at 113, Rajapihilla Mawatha, 1,2 km from the centre of Kandy. Asgiriya Stadium is the closest landmark to Serene Kandy.
When is check-in time and check-out time at Serene Kandy?
Check-in time is 14:00 and check-out time is 11:00 at Serene Kandy.
Does Serene Kandy offer free Wi-Fi?
Yes, Serene Kandy offers free Wi-Fi.
Does Serene Kandy offer free parking?
Yes, Serene Kandy offers free parking.
Does Serene Kandy offer free airport shuttle service?
No, Serene Kandy does not offer free airport shuttle service.
How far is Serene Kandy from the airport?
Serene Kandy is 46,8 km from Hatton Castlereigh Reservoir. Serene Kandy is 75,1 km from Sigiriya.
Can you bring pets to Serene Kandy?
No, pets are not allowed at Serene Kandy.
Does Serene Kandy have a pool?
Yes, Serene Kandy has a pool on-site.
Reviews about Serene Kandy
Most popular landmarks
- Asgiriya Stadium 0,8 km
- Sri Dalada Maligawa 0,9 km
- Kandy Clock Tower 1,1 km
- Bahiravokanda Vihara Buddha Statue 1,6 km
- Trinity College 1,6 km
- Royal Botanical Garden 5,4 km
|Hatton Castlereigh Reservoir||46,8 km|