Serene Kandy

113, Rajapihilla Mawatha, Kandy, Sri Lanka
+94 812 205 367

Cheapest
rate per night

7,8

Good
based on 250 reviews
Serene Kandy - Kandy, Sri Lanka
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Check-out
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Good to know

Distance to city centre 1,2 km
Location rating 4,3

Rooms

Check-in
Check-out
Enter your desired dates in the search form directly above to see room rates for this hotel.

Reviews

Pros

Cons

Traveller rating

126
64
18
7
3

Time of year

Traveller type

Show reviews that mention

+
ala carte in 6 reviews
beautiful view in 17 reviews
breakfast great in 26 reviews
comfortable beds in 7 reviews
constant noise outside in 9 reviews
food was great in 14 reviews
friendly staff in 38 reviews
good location in 7 reviews
great place in 13 reviews
great value in 14 reviews
kandy city in 3 reviews
masha in 3 reviews
recommend this hotel in 21 reviews
serving at the restaurant in 3 reviews
shinning in 3 reviews
swimming pool in 17 reviews
triple room in 45 reviews
value for money in 23 reviews
west wing in 8 reviews
  • Good
    Feb 2020
    6,3

    Good location and some staff were very helpful.

    We were first put in the west wing which really was nothing like the pictures. Then we got moved to the main section which was better but there were lots of ants in the bed!

  • Okay
    Feb 2020
    5,0

    The comfort of the room and staff

    No facilities, pool bar derelict, no hotel bar to sit and chill and restaurant off site, albeit a 2 minute walk, room service inadequate.

  • Poor
    Feb 2020
    2,0

    Nothing about this place was even satisfactory.

    Hotel is in 3 separate buildings. This was not stated upfront in the booking. com description. Found out only after we checked in that we had to walk down a narrow dark road (avoiding speeding Tuk Tuks) to another building (400 metres away) to the dining facility. Food was horrible - even the Sri Lankan curries were tasteless. I could not even get a glass of wine with the meal. When asked, the Restaurant Manager turned up with an excuse to say that their Wine delivery from Colombo did not turn up. What a joke! The room was very big. It was built more like a studio apartment room with a kitchenette, it did not feel like a hotel room. The Bathroom was the most disappointing. The first thing I noticed when I walked in was that there were 2 DIRTY towels on a rack. They appeared to be white towels when new but had seen many years of use and could very well have been used to wipe the floors with. There were no face towels or any tissues. I contacted Reception and complained. A room service boy then appeared at the door with 2 towels which were not any better - same dirty grey colour. According to him all of the towels were like that. The floor tiles were dirty, the tile joints were brown with dirt. I do not have the words to describe the the shower cubicle. It had dirty tiles, fungal growth under the silicone joints. Although there was a floor waste, the dirty bath water never made it to the floor waste as it was located on the lowest part of the floor. Therefore the bathwater completely ponded the shower cubicle and to get out of the cubicle one had to step through the dirty bathwater. It was too late in the evening for us to find alternative accommodation. If I could i would not have spent a night in this place.

  • Excellent
    Feb 2020
    10,0

    Friendly Staff

    Nothing

  • Excellent
    Feb 2020
    9,6

    Nice clean and spacious rooms with a nice balcony. Recommend staying here.

    Can walk from the town back which we did but if not it’s a short 5 min taxi ride down to the town

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About

Overview

Serene KandySerenity for your holiday! We offer a home like feel for our guests making their stays more comfortable and joyful. Our star class hotel is much popular for the best in town oriental meals and friendly service. Relax and unwind and feel the sensation of an ancient city of Sri Lanka at Serene Kandy.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,8 Good

based on 250 reviews

8,3

Room

7,6

Service

4,8

Breakfast

4,3

Location

Things to know

  • Great view
  • Clean rooms

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Room service
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
Airport shuttle (surcharge)
Free parking
Non-smoking rooms available
Rooftop
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Safe
Free Internet
Pets not allowed
Designated smoking area
Storage available
Terrace/Patio
Currency exchange on-site
Lift

FAQs when booking at Serene Kandy

Where is Serene Kandy located?

Serene Kandy is located at 113, Rajapihilla Mawatha, 1,2 km from the centre of Kandy. Asgiriya Stadium is the closest landmark to Serene Kandy.

When is check-in time and check-out time at Serene Kandy?

Check-in time is 14:00 and check-out time is 11:00 at Serene Kandy.

Does Serene Kandy offer free Wi-Fi?

Yes, Serene Kandy offers free Wi-Fi.

Does Serene Kandy offer free parking?

Yes, Serene Kandy offers free parking.

Does Serene Kandy offer free airport shuttle service?

No, Serene Kandy does not offer free airport shuttle service.

How far is Serene Kandy from the airport?

Serene Kandy is 46,8 km from Hatton Castlereigh Reservoir. Serene Kandy is 75,1 km from Sigiriya.

Can you bring pets to Serene Kandy?

No, pets are not allowed at Serene Kandy.

Does Serene Kandy have a pool?

Yes, Serene Kandy has a pool on-site.

Photos

Serene Kandy - Kandy - Front desk All photos (24)
Serene Kandy - Kandy - Bedroom Bedroom (11)
Serene Kandy - Kandy - Pool Pool (2)
Serene Kandy - Kandy - Lobby Lobby (1)
Serene Kandy - Kandy - Restaurant Restaurant (1)

Location

Most popular landmarks

  • Asgiriya Stadium 0,8 km
  • Sri Dalada Maligawa 0,9 km
  • Kandy Clock Tower 1,1 km
  • Bahiravokanda Vihara Buddha Statue 1,6 km
  • Trinity College 1,6 km
  • Royal Botanical Garden 5,4 km

Getting around

Hatton Castlereigh Reservoir 46,8 km
Sigiriya 75,1 km

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Hotels Sri Lanka Kandy Serene Kandy