Good to know
|Distance to city centre||16,6 km|
|Distance to airport||3,8 km|
|"We enjoyed the breakfast buffet"||(in 28 reviews)|
|"and my daughter loved the pool"||(in 63 reviews)|
|"close to airport, nice lobby."||(in 23 reviews)|
|"Ice machine was broken on our floor."||(in 7 reviews)|
Time of year
Show reviews that mention
|able to relax||in 8 reviews|
|bit distracting||in 19 reviews|
|breakfast included||in 68 reviews|
|close to the airport||in 56 reviews|
|desk staff||in 128 reviews|
|double beds||in 27 reviews|
|great location||in 97 reviews|
|ice machine||in 17 reviews|
|indoor and outdoor||in 5 reviews|
|indoor pool||in 122 reviews|
|king room||in 205 reviews|
|lobby is nice||in 9 reviews|
Room had book with room service info but when I called for it, no answer. Front desk told me the bar would do it. The bar never answered so I walked down and was told the kitchen was closed. It was 10:20 at night. Book in room shows menus for 24hrs. I had to basically beg and had another guest argue with me about the times of room service. I was humiliated but finally given the chance to order food. I brought the book to the front desk the next morning to prove my point. Told them to remove the book from rooms because when you travel 14 hrs on a plane and show up to eat, it is disappointing. We authorized a $25 incidental charge. Hotel did that and $92 then a couple days later put another hold for the cost of the room. Very disappointed in service.
The room was clean.
We had a reservation and we got a very small room. It was “old”and wasn’t at all like we were used to with Crown Plaza. It was so small that we had to move the desk chair to get to the bathroom. It looked OLD. We had to go up stairs to get to our room. There was no elevator to our room. The security guard had to unlock a gate for us to get to our room. It was creepy. I’m not sure that I will go to a Crown Plaza again.
Easy,fast check in. As an IHG MEMBER Front desk management team upgraded my room. All of my reservation requests were made (upper floor,away from elevators and stairs. Complementary airport and local shuttle is a plus.
Loved the free ice cream and tea Loved the pools Loved the front desk staff Loved the lounge Loved the private floors
There is nothing bad I could say
The Best of Airport Hotels in Jacksonville, FL Urban style meets stunning natural beauty at the Crowne Plaza® Jacksonville Airport hotel. Our guests enjoy the advantages of a free airport shuttle and a prime location near the JAXPORT cruise terminal and other popular local attractions. Smart business travelers absolutely love the convenient location of our upscale hotel near Jacksonville Airport. With 10,000 sq. ft. of event space and dedicated Crowne Meetings Directors, we are the perfect place to hold your next conference, convention or banquet. We also offer free Wi-Fi access and an internet cafe, so you can stay productive during your entire visit. A trip to Jacksonville isn't complete without a day at the beach. We're only a short drive from historic Fernandina Beach and Amelia Island. Learn how beers are brewed at Anheuser-Busch Brewery, or visit the penguins at Jacksonville Zoo. River City Marketplace, featuring shopping and dining options to please all tastes, is just across the street. Outstanding guest service, a seamless blend of style and comfort, and terrific amenities are why we're the premier choice among hotels near Jacksonville airport. Enjoy a variety of features, including the indoor/outdoor pool and a fitness center. We look forward to exceeding your expectations! The hotel is 100% smoke free.
based on 2 149 reviews
Things to know
- Great reception
- Pleasant entrance area
Policies vary by room type and provider.
Most popular landmarks
- Anheuser-Busch Brewery 5,7 km
- Jacksonville Zoo and Gardens 8,8 km
- Jacksonville Landing 17,4 km
- EverBank Field 17,5 km
- Alltel Stadium 17,7 km
- Friendship Park 18 km
|St. Augustine Northeast Florida Regional||65,2 km|
|Waldo, Florida||91,6 km|