Good to know
|Distance to city centre||2,8 km|
|Distance to airport||27,8 km|
|"Clean, comfortable bed, great food"||(in 44 reviews)|
|"Best hotel in Isla Mujeres"||(in 53 reviews)|
|"Very nice pool with bar."||(in 44 reviews)|
Time of year
Show reviews that mention
|alley way||in 3 reviews|
|amazing room||in 10 reviews|
|beach club||in 113 reviews|
|breakfast on the beach||in 5 reviews|
|customer service skills||in 49 reviews|
|food was good||in 74 reviews|
|good and the staff||in 94 reviews|
|great hotel||in 48 reviews|
|great staff||in 8 reviews|
|lounge chair||in 10 reviews|
|new years||in 6 reviews|
|playa norte||in 77 reviews|
|pool bar||in 66 reviews|
|room service||in 60 reviews|
|stayed in the honeymoon||in 8 reviews|
Good and entertainment
Privacy of jacuzzi was horrible
The breakfast is at the beach and it is great. The pool is big and very nice. The beach near the hotel is beautiful, but not as playa Norte which is 3 min walking distance.
Not something worth mentioning.
The hotel is perfect! Great location, beautiful beach and pool. The staff was amazing and helped us with everything that we needed. The room was big, and comfortable. I recommend highly to stay in this hotel.
When we got to the room the sheets were dirty, seems like they weren't changed before our arrival.
Location, cleanliness and comfort.
Food wasn’t that great. Bland. No bars open late. Service sometimes lacking. Other times excellent.
The hotel grounds are stunning, with a beautiful pool and beach lounge area. The beach was clean, the water turquoise clean, and unlike I read in previous reviews - it was kept for hotel guests only and was generally peaceful. Location is great just on the north beach, a walking distance from many shops and restaurants. One remark I will make is that it was pretty close to ferry traffic, but it did't cause us any disturbance. Staff - very mixed reviews. On the plus side, we had a quick and great check in and got a room upgrade (yay!), and on the next day the concierge was super helpful helping us plan a trip around the island with great recommendations. We had chocolate left in our room one day, which was also a nice surprise.
Air conditioner - there are indeed issues as many mentioned. We spent 3 nights here, and one evening it didn't work in the entire hotel for a couple of hours, and during the same night was very weak. Breakfast wasn't good, it's all out in the open with many flies on the food and birds snagging food from your table. The salad had tiny bugs in it. We kept to the freshly made omelettes and hot (and covered) dishes only, which limited our options greatly and was disappointing. Staff at the beach restaurant was generally pretty impatient and slow. On both occasions we stopped by, we ended up waiting a long (long!) time to make an order. Once at breakfast we requested something twice and ended up leaving without it. Housekeeping was also disappointing, as on one of the 3 days they forgot to leave us soap and water. We got back to the room at 8pm and were told that housekeeping is no longer available, so no water - which means no coffee in the morning, and were promised that someone will bring soap but never got it.
The magic of Cancun’s seashore is within reach from Hotel Privilege Aluxes Isla Mujeres. It is in the name that this hotel offers a privileged experience but at the same time, it is available to all people.
Guests at the Hotel Privilege Aluxes Isla Mujeres can choose from 124 luxurious accommodations for an enjoyable stay in a relaxing environment. Located in Playa Norte, guests can enjoy one of the best beaches in the Cancun area. The easy-going tropical island is as enjoyable to explore as it is to look at but when the chill mood strikes and it is time to relax, there is no shortage of locations to enjoy a sunbathe.
Guests can easily enjoy world-class watersports experiences near to the Hotel Privilege Aluxes Isla Mujeres. On Isla Mujeres Water Tours start just a tenth of a mile from the hotel. Island Adventures Mexico allows guests to book fishing and snorkeling trips. Private trips are available.
The night live in Playa Norte is just as exciting as the daytime adventure opportunities. The Hotel Privilege Aluxes Isla Mujeres is walking distance from Rock Bar, Scorpion Bar, and Tiny’s Bar among others where guests can let loose and dance to some reggaeton music.
No matter the activity, if it is fun and exciting, Cancun is sure to offer it. The Hotel Privilege Aluxes Isla Mujeres is a vacation location that offers a privileged experience for all people. Guests who desire a vacation filled with water adventures, nighttime partying, or both can enjoy themselves here.
based on 2 373 reviews
Things to know
- Nice building
- Spacious rooms
- Friendly service
Policies vary by room type and provider.
Reviews about Privilege Aluxes Isla Mujeres
Most popular landmarks
- Dolphin Discovery 2,7 km
- Costa Occidental de Isla Mujeres National Park 3,4 km
- Tortugranja 4,5 km
- Playa del Norte Isla Mujeres 6 km
- Garrafon Natural Reef Park 6,7 km
- Punta Sur 7,4 km
|Playa Del Carmen||78,5 km|