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Pros: The price was right!

Cons: I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast.

Pros: Nothing

Cons: Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars.

Cons: The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness.

Pros: Nothing

Cons: Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude

Pros: Nothing

Cons: Staff with bad attitude and willingness to help...

Pros: Nothing

Cons: Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc...

Cons: The gates were announce at the time of boarding. No enough time to get the gate

Pros: Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline.

Cons: Keep scheduled flight times.

Cons: Did not honor easy boarding!

Cons: Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again

Cons: Bags did not make the flight. Served no water or drinks.

Cons: They lost my bag and I still haven't heard from them

Cons: Flight arrived late, didn’t land at the specified time. Loss the connection.

Cons: My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England.

Pros: The crew was good.

Cons: The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight.

Cons: Food, all flights—ugh!! Basically bad school lunches.

Pros: Flight attendants were lovely.

Cons: Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again.

Pros: Nothing

Cons: Food and personnel attitude.

Pros: Flight was on time.

Cons: When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!

Pros: Seats were comfortable and staff was lacki g customer service

Cons: I felt abandoned by crew when asking for water

Pros: Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water

Cons: Took to long to service, and customer service was lacking

Pros: The plane was nice.

Cons: The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean.

Pros: Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice

Cons: Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall...

Cons: Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go.

Cons: Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again.

Cons: Seats are too close together, very uncomfortable for long international flight

Cons: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.

Pros: NA

Cons: Don’t delay flights that messed my return

Pros: Flight arrived safely and on time.

Cons: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.

Pros: Crew was very nice

Cons: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.

Cons: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.

Pros: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.

Cons: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.