Need training about payment processing
My stay was good and staff are friendly and courteous but at the end I had a problem which I am still not resolved . They charged my credit card in my a rival and they said they wil not proceed so I can have choice to pay either by cash or to use my card . On my checkout day I handled my fruit card and I found my self that I was charged twice and when I called I found difficulties to convince staff that I was twice charged and I had to take screen shots in my credit card details to show double charges as one in feb 3 and second on feb 5 and joe I have to wait for 2 weeks to see if the money god back . I am just wondering if I only had Jose money to survive in my trip and find my self without money. Hey just train staff to look first at the payment procedures s before proceeding on check out .
Staff aren’t well trained for payment procedures and also. Accounting department they don’t know what they are doing neither about credit card procedures
With a stay at Carlton Hotel Chunghwa, you'll be centrally located in Hsinchu, within a 10-minute drive of Hsinchu City God Temple and Hsinchu Zoo. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 7 reviews
Policies vary by room type and provider.
Carlton Hotel Chunghwa is located at No. 50, Sec. 3, Chung Hwa Rd. in North District, 1 km from the centre of Hsinchu City. Hsinchu Cheng Huang Temple is the closest landmark to Carlton Hotel Chunghwa.
Check-in time is 15:00 and check-out time is 12:00 at Carlton Hotel Chunghwa.
Yes, Carlton Hotel Chunghwa offers free Wi-Fi.
No, Carlton Hotel Chunghwa does not offer free parking.
No, Carlton Hotel Chunghwa does not offer free airport shuttle service.
Carlton Hotel Chunghwa is 41,4 km from Taipei Taiwan Taoyuan Intl. Carlton Hotel Chunghwa is 66,2 km from Taipei Sung Shan.
No, Carlton Hotel Chunghwa does not have a pool on-site.