Hsinchu City hotels

Pros: Still the friendliest staff of any hotel in Hsinchu. Vastly superior to the Ambassador Hotel, which I stayed in one time.

Cons: One of the clean-up women in the dining area for breakfast wasn't especially friendly. She was a little older with round glasses. Everyone else was terrific. This is only a very minor issue and it would not stop me from staying here again.

Pros: Close to shopping mall, very convenient.

Cons: No.

Pros: Breakfast was delicious and had many options, I especially liked the fruits. Rooms were always clean and, by the way, the TVs were not old as in the photos, but rather new and thin. Staff was friendly and willing to help. Location was the best I could ever wish.

Cons: We always wish the price was a little bit less, but as compared to the near-by hotels, this one is an excellent option. Maybe having a gym would make it 11 out of 10 for me, but since for most travellers it's not important, it didn't affect my opinion whatsoever...

Pros: Breakfast was great.

Cons: Water pressure and temperature. Gym and other amenities are not available unless you are there for extended business stay.

Pros: The staff in the front desk was friendly and helpful. The location was quite convenient.

Cons: The room had an odor like smoking. The frame of mirror in the bathroom had some red paint on it. There was a cockroach in the room. The staff in the restaurant cleaned our dishes even we didn't finish yet.

Pros: I like the bed everything is good

Pros: Good location, good service.

Cons: The carpet in the room is too old.

Pros: It is clean. Hotel staffs are very kind. The location is really good. Parking is convenient, too.

Cons: The bathroom ground would accumulate water when you take a shower.

Pros: Service is excellent

Cons: The service is excellent

Pros: The overall ambiance of the hotel.

Cons: Unavailability of a family room. Due to this I had to book two separate rooms though we wanted to stay together.

Pros: Very good for Business travelers. Nice staff. Got a free room upgrade. Asked at the reception for an Airport shuttle and it has been well organized, and was not that expensive.

Pros: The swimming pool for kids is great. My son likes iit a lot!

Cons: The morning party for kids. The question and answer competition with prices disappointed my son.

Pros: Kids' attractions.

Cons: Beds are too soft.

Pros: This is a excellent hotel for couples and families. The room was superb with a downstairs living area and an upstairs sleeping area. The breakfast catered for all nationalities and the bar and bar food was relaxed, friendly and reasonably priced

Cons: The hotel was quite remote if you didn't have your own transport and taxi drivers were not always sure where it was. The pool was packed with children -no adult only time/ lane.

Pros: This place is super children friendly, they provided us with baby cribs, bed guards, extra shampoo and bath soap, a stool in the bathroom and even a basin for children, it's just more than we expected. The play area was fabulous, the children had so much fun there, and it's safe and clean. The pool for the kids was soooo fun, with slide and water shower, and the adult pool has lots of massage facilities which we enjoyed very very much. I highly recommend this hotel for families with children.

Cons: There were no restaurants or shops nearby except for a convenient store. The staff was very friendly and help us to call a cab.

Pros: everything.

Cons: dislike nothing

Pros: Kids have a lot of fun, one of the best we have been

Pros: 1. Big parking at basement 2. 2. Chinese Restaurant served delicious quality food at reasonable price. Staff are attentive and courteous.

Cons: 1. Room is worn and need improvement. 2. Buffet breakfast spread is not appealing.

Pros: The staff were great

Pros: The staff was nice and the hotel is not far from Hsinchu downtown

Cons: Only indoor swimming pool and the place could have been cleaner.

Pros: Room and service.

Cons: -

Pros: Modern furnitured

Cons: Not clean in the bathroom ,lack of service

Pros: Everything. In this hotel, everything is well thought of.

Cons: Breakfast is basically good but foods can be changed every day will be much better.

Pros: Bed room.

Cons: -

Pros: The pillows are so comfortable and clean. All the complimentary accessories are extremely worth the money. Coffee maker and AVEDA products are wonderful. Internet works fast which is very important for business stay. And I love the bathtub because it is very important to women who enjoy a hot bath after a busy day. Very close to HSINCHU Science Park 15mins drive. Overall, I would definitely recommend Indigo to everyone.

Cons: Nothing

Pros: excellent bed and nice reception

Cons: the charge is pricey and breakfast should be included in the package

Pros: For essentially a five-star hotel, it certainly had the luxurious decor that one would expect. The swimming pool area was very well maintained, and the towel distributors were the nicest and friendliest of all the staff that I encountered.

Cons: The staff, especially those running the check-in counters were disappointing. They don't smile. They don't even greet you. Katie Cheung was the veteran employee training the young man who helped me. He was friendlier than she was. She never even cracked a smile one time. In fact, she barely even made eye contact. The service at the Ambassador Hotel is not good, especially considering what you're paying for. I've stayed at the Lakeshore Metropolis Hotel half a dozen times, and while they don't have the facilities that the Ambassador has, they have the friendliest staff I've ever encountered. They greet you when you enter the building, including the front desk people! They also greet you when you leave the building. And you pay almost half what you pay at the Ambassador. This is the last time I will ever stay at the Ambassador Hotel. All of my future stays will be at the Lakeshore Metropolis Hotel.

Cons: Some staff were impolite.

Pros: Review by Mr and Mrs Pinto: this is the most luxurious hotel we have ever stayed in. Everyone was very polite, and helpful - the staff frequently bow to you, even when you get into the lift! The food was delicious - we experienced both the spectacular atrium restaurant (so many choices!) and room service. The room/bathroom were stunning, large and spotlessly clean, and the huge bed very comfortable. The hotel is located just a 10 minute walk from the downtown shops and cafes; if we return to Hsinchu City, we will be sure to book here again.

Cons: A few minor negatives from Mr and Mrs Pinto: We didn't like the hi-tech toilet seat (heated and incorporating a washing system - seems a bit unhygienic). In his enthusiasm, the young (trainee?) waiter cleared away plates which we had not quite finished with! And using the business centre was a bit of a mystery - we were directed by the attendant to use her own workstation (all programmes in Chinese!) but then she disappeared, leaving us to guess where the printer was by just its sound - it was in the next room!

Pros: My daughter broke the glass cup by accident. When I reported to the front desk, one of the staff cared first about my daughter instead of the damage of the property. She asked if my daughter was injured and told me not to worry about the broken glass. I was really grateful. This is not my first time staying at your hotel, and I will definitely choose it next time I visit Hsinchu!

Pros: Food, staff , the room and especially the bathroom was amazing. 10/10, would definitely return.

Pros: Clean room, nice view, good location.

Pros: The swimming pool, sauna, and fitness room!

Pros: (1) Room was quite spacious (2) Location - close to the biggest chopping mall in the area - “Big City” (3) Free Parking - If you’re driving, this will matter

Cons: (1) Getting a bit old - Some facilities need to be updated, i.e. Shower room and parking area (2) Check in counter is situated on the 12th floor but there is no signage on the ground floor pointing that out (3) Parking entrance is in a back alley so need to look around a bit

Pros: bed was so comfy and everything was nice here!

Pros: Comfortable bed, white/crispy sheets, bathroom amenities, helpful staf, elevator,view, flower arrangements

Cons: Nothing to complain.

Pros: Staff friendly. Laundry good. Buffet just OK Gym VERY basic.

Cons: The gym is very basic. More machines, more space, and add mirrors to check out form.

Pros: Good location

Cons: Pricy and difficult to book

Pros: Spacious room

Pros: View & shuttle bus to high speed railway station.

Cons: N/A

Pros: Staff was helpful. Made an effort to bridge the language barrier. Breakfast was great and diverse. The pool was fine. The room was very good, A/C worked perfect. Shower, toilet etc everything was good.

Cons: The street outside is noisy, that is sometimes a plus when I wanted to get some street food, but sometimes it is a bit much.

Pros: Excellent room and service. I went to the restaurant at the second floor for dinner. The buffet was excellent with a good variety and the price was also fair (high quality). I also had the breakfast there and it was excellent as well. I will come back here for sure in my future business trips in this area of Taiwan.

Pros: Nice and clean hotel, very convenient location from science park. Close to HSR Hsinchu stations and TR Shinchuan station. A Shuttle service to science park, Hukou industrial park,HSRHsinchu and TR Shinchuan is very helpful. Happy hours on Wednesday and Friday night is quite good.

Cons: None

Pros: Very convenient to access Science park. Room is clean and comfortable. Shuttle service is very useful.

Cons: Non.

Pros: Service is great . The door man and front desk is kind and very willing to help.

Cons: Nothing can complain

Pros: Excellent spacious room with a nice view of the city. Efficient and helpful staff. Good choice of restaurant and café facilities.

Pros: comfortable beds, spacious room

Cons: none

Pros: We liked that the staff were very helpful and friendly, there was always someone there for help 24/7 literally; and were always smiling. Their English speaking ability was excellent as well.

Cons: What could have been better was a change in breakfast varieties everyday. Yes there were a variety of things to choose from everyday but it was the same set of things to choose from everyday. Also by the pool, the water that's placed directly in front of the steps is a hazard to both children and adults alike. No one is expecting a basin of water to be at the start or at the end of a flight of stairs to be aware or mindful of it. My dad hurt his back and hips from that slip down. We also saw a little girl fall in it. Also Foreigners aren't keen on washing their feet in the same water everyone is using to wash their feet either. Its unhygienic and for me as an architecture student I saw many different areas where that basin of water could have been places to ensure their facilities be kept clean as well as guests being aware of using it before entering their swimming area.

Pros: food good

Pros: Excellent location, clean and good service

Pros: Reception is good for the smile and service

Cons: AC is a little bit noisy

Pros: Excellent location, right in the centre of downtown Hsinchu, walking distance to some of city’s tourist attractions. Room is very clean and well presented, love the spacious bathroom. Great facilities inside the room with fast internet access. Staff members are very friendly and supportive. The hotel also offers a great selection of Taiwanese and western style buffet style breakfast. Will stay here again for sure. Highly recommended!

Cons: Nothing much really, but to be really picky, the position of the token/car swipe machine at the exit can be adjusted so that it’s easier for drivers of non-Taiwanese nationals to reach or return the token to the machine.

Pros: Great stay

Pros: include more vegeterian foods, hang a clock on wall in canteen, good location than before

Cons: can not say

Pros: Most everything on the breakfast is great. The salad bar is really nice and has a range of yummy options such as olives, succulent leaves, cheeses, pickled silverskin onions etc. Also the coffee machine is decent, and the jams and butter are western style. The fitness suite is tidy and in good condition. The showers in the room was really powerful and the water was hot.

Cons: The fried processed meat on the breakfast instead of real bacon.

Pros: Good location. Excellent service by staff - will help to make restaurant reservations automatically.

Cons: Room is central heating so may feel a bit warm

Cons: noisy , not clean enough , aroma management was bad ,,,especially in lift

Pros: Breakfast was excellent. Good service. Room is very big and enough for 4 persons. Pay movie is actually free of charge, but we encountered a technical problem that it kept fast forwarding, so we called to the reception regarding to the problem and they sent a staff to solve the problem immediately. We will stay again if we go to Hsinchu again!

Pros: Room

Cons: Breakfast

Pros: Modern clean hotel of good size

Cons: Breakfast area a little too simple. could had allowed guess to use the other bigger restauant

Pros: Everything is OK

Cons: No coffee service because the coffee machine is out of service.

Pros: The location is good to reach.

Pros: The staff are extremely helpful and very friendly/ professional when addressing our thousand questions.

Cons: Transparent glass toilet door... haha. Small thing but even a couple may want some privacy at times. Otherwise, everything about the room and people have been great!

Pros: Foods & 7/11 nearby

Cons: We just staying for 1 night.... Only negative feedback is breakfast area is located at basement & with lift... As I'm travelling with senior.citizens.. It's a bit difficult for them...

Pros: The hotel was located conveniently within walking distance from Hsinchu train station and the various points of interest such as the night markets and shopping district. Lots of eateries to choose from, especially since we have a vegetarian with us - we could find several vegetarian eateries within walking proximity. Staff were friendly and breakfast was substantial. Recommended!

Cons: NA

Pros: You can early checkin as long as your room is already prepared.

Pros: clean and comfy room

Cons: no cable channels like National Geographic or Discovery channel

Pros: The breakfast was exceptionally good!

Cons: Everything was great for the price paid

Pros: very spacious, very clean, and very comfortable

Cons: no cable channels like National Geographic or Discovery channel some kind of sort...

Pros: I think the service is very good

Pros: Room is big enough and comfortable.

Cons: Facilities is slightly old.

Cons: The interior is a traditional and certain corners may appear old or wornout. Can’t complain much as we needed a decent stay closer to a local university.

Pros: if You asked for help the staff were very helpful.

Cons: The staff didn’t go out of their way to help you.

Pros: good location

Pros: The location was farther away than we expected from train station, but staffs are really nice and helpful, we love their service. Their breakfast was great and we really enjoyed it,

Cons: It would be nice to do a little renovation for the interior of the room.

Pros: GREAT DEAL!!! The staff was very friendly and helpful! It was very easy to go get Taiwanese breakfast near the hotel as well :) Free self laundry available 24hrs!

Pros: My stay was good and staff are friendly and courteous but at the end I had a problem which I am still not resolved . They charged my credit card in my a rival and they said they wil not proceed so I can have choice to pay either by cash or to use my card . On my checkout day I handled my fruit card and I found my self that I was charged twice and when I called I found difficulties to convince staff that I was twice charged and I had to take screen shots in my credit card details to show double charges as one in feb 3 and second on feb 5 and joe I have to wait for 2 weeks to see if the money god back . I am just wondering if I only had Jose money to survive in my trip and find my self without money. Hey just train staff to look first at the payment procedures s before proceeding on check out .

Cons: Staff aren’t well trained for payment procedures and also. Accounting department they don’t know what they are doing neither about credit card procedures

Pros: Breakfast was buffet style with good variation including Taiwanese food. There was free self serve laundry.

Cons: Initial room had an electrical issue. The staff promptly changed my room. Long walk from railway station.

Pros: Upgraded room due to proximity to the other rooms.

Cons: Breakfast can be made better

Pros: The staff was very friendly and helpful storing my bicycle. It was clean and comfortable.

Cons: Nada

Pros: Staff are helpful in arranging transports for hire.

Pros: A large room with 2 double beds surprised (business hotel with no business men that night?) Comfy sitting chairs a rarity & ample bench area for working etc if had to. A good bath (handy for laundry anyway!). Very good mid-week price for the size of the room & facilities. It is top floors of an office building.

Cons: Did not bother with hotel breakfast as usual overpriced, for me anyway. Annoying that there is a step up from lift foyer to access rooms. A bit further from the station than I expected.

Pros: The location of the place is fine, very close to the cathedral of Hsinchu. I didn't ask for the breakfast so I don't know how it's like. The room was very nice, clean but I stayed for 2 days there's no cleaning on the 2nd day. The service was very nice, I asked for the taxi at 5.30 a.m. and there he was standing right on time waiting for us.

Pros: Great location; helpful staff

Cons: Suggest to change the shower head; water jet from the shower head is not conducive for showering and it wet the whole bathroom due to the water spray angle is very big.

Pros: Underground parking was secure. Breakfast was okay.

Cons: The room smelled damp/mouldy and was very dirty. There were stains on the walls and carpets, and mould in the bathroom. The mattress was very uncomfortable. The shower sprayed everywhere. The room lacked a dresser and felt abandoned. There are plenty of better options in town for this price.

Pros: Nice position and smooth bed for relax, upgrade to high floor with free coffee, Good!!

Cons: Shower structure was old and really low water pressure

Pros: very comfortable

Pros: All is good

Cons: I got nothing to complain about

Pros: Great choice. Really recommend it.

Pros: The location was very good ... it’s very convenient you can walk around for local food bars and malls

Pros: The staff were very friendly and attentive and the room and bathroom were good sizes.

Cons: There was a cigarette burn in the bedding and the decor had seen better days. Overall it's a very average hotel.

Pros: A peaceful place and the staffs were hospitality and approachable. Also the transportation are very convenient wherever you want to go

Cons: The serving time of breakfast,if possible can make it earlier

Pros: I like the place and everything.

Cons: none

Pros: Its clean and comfortable

Cons: None. Its all good

Pros: Location is fine cause close to the centre of Hsinchu

Cons: Staff was very rude and people are don’t have any respect for their customers even that staff charged me 2 time with cash also charged with my card too then after that staff was laughing very rude staff.

Pros: Room is clean. Comfort bed

Cons: The staff who is serving food is too strict for customers.

Pros: Location ,opposite is train station.

Cons: Old and dated hotel

Pros: - Great location, couple hundred meters away from the station - Friendly staff, at first we were given a room with a window over the Main Street, we asked if we could change for a less noisy room, and they immediately agreed. - Breakfast Ok

Cons: - It’s not as nice as the picture show it is, it’s quite old, and the bathroom’s sewers are smelly - it’s quite expensive for what it is, we had much better hotels in Hualien and Koashiung for the same price range

Pros: The location is great

Cons: The lock of room

Pros: It is located near Hsinchu train station, less than 100m.

Cons: Low shower pressure.

Pros: The food is excellent! Clean and comfortable rooms. Good value for money!

Pros: The air condition was poor, The room had a bad smell, I bad airconcouldn’t sleep well for 2 out of 3 nights

Cons: Bad aircon

Pros: i like the egg omelet & the veggies. Location is good coz its accessible in all tranportation & restaurant.

Cons: staff can't communicate well in english but its ok. Didn't clean the room on the second day.

Pros: Cheap and location quite ok

Cons: The hotel is old and not that clean.

Pros: Clean room and good food.

Cons: The room is next to the kitchen. Its really noisy and we are very disturb when they prepare their morning breakfast.

Pros: Location and value for money is excellent

Cons: Bed sheet not comfortable

Pros: Location was great, close to train station and food. Shower was good, and good selection of TV channels.

Cons: Breakfast wasn't replenished sometimes, which limited choice.

Pros: Near in the city

Pros: I like that the hotel was just walking distance to various shops, restaurants, and train station. And the good thing is they allow us to check in early.

Pros: accessibility to the City and value for money.

Cons: front desk staff is not communicating in English. Hardly understood.

Pros: Cheap

Cons: Noisy ceiling,like there have a cat or mouse

Pros: Room

Cons: Food so limited

Pros: The hotel is in a great location serves a very ample breakfast and a surprisingly good coffee.