Basingstoke Country Hotel & Spa
4 stars

Basingstoke Country Hotel & Spa

Scures Hill, Hook, RG27 9JS, United Kingdom
Hook, United Kingdom
See location+44 871 221 0255
From
R997
Cheapest

rate per night

6,7
Okay
based on 2818 reviews
2 818 reviews
Room type
Provider
Nightly total
Double room
R997
Standard Room
R1 071
Executive room
R2 781

Photos of Basingstoke Country Hotel & Spa

Overview

Situated in Newnham, Basingstoke Country Hotel & Spa is within a 40-minute drive of London Heathrow Airport and provides a Jacuzzi, a heated pool and a sauna. It features a fitness centre, as well as a beauty centre, 24-hour room service and an express check-in and check-out feature.

There are a range of amenities at the hotel, such as babysitting/child services, a 24-hour reception and a spa and wellness centre. Additional services include a concierge, luggage storage and a currency exchange.

The cosy, air conditioned rooms feature movies-on-demand, a spa bath and tea and coffee making facilities. They offer ironing facilities, heating and wireless internet access.

Basingstoke Country Hotel & Spa's restaurant is available for breakfast and dinner and is a suitable place for those who want to stay close to everything the property has on offer. In the evening, guests are able to relax in the comfortable lounge bar.

Guests of Basingstoke Country Hotel & Spa can enjoy a leisurely walk to the nearby Village of Hook.

6,7
Okay rating
Based on 2 818 verified guest reviews

Latest deals for Basingstoke Country Hotel & Spa

Sun 21/9
Mon 22/9
Executive room
1 double bed
R2 781
nightly with fees
Standard Room
1 twin bed
R1 071
nightly with fees
bed type unknown
R1 077
nightly with fees
bed type unknown
R1 169
nightly with fees
Double room
bed type unknown
R997
nightly with fees
bed type unknown
R1 059
nightly with fees
bed type unknown
R1 098
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Basingstoke Country Hotel & Spa

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Services and conveniences

  • Conference rooms
  • Business centre
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • No smoking
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Shared lounge/TV area
  • TV

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

General

  • Seating area
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Free parking

Things to do

  • Golf

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Reviews of Basingstoke Country Hotel & Spa

6,7
Okay
2818 verified ratings
Wonderful
537
Very good
337
Good
473
Okay
269
Fair
407
Mediocre
280
Poor
515

Summary of reviews

Guests say
Guests frequently complained about the cleanliness and service at the hotel, with numerous reports of dirty rooms, rude staff, and poor management. However, some guests appreciated the location and amenities, particularly the breakfast and the beautiful grounds. Overall, the hotel seems to need significant improvements in cleanliness and customer service.
AI-generated from customer reviews
Location8 out of 10
Amenities7.5 out of 10
Value for Price1.5 out of 10
Service1 out of 10
Cleanliness0 out of 10
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All reviews

4.5
Mediocre
Anonymous, Apr 2018
Pros (+) The staff were friendly and helpful
Cons (-) The hotel room was grotty and in need of a deep clean and revamp.Bathroom was full of limescale and the sink didnt drain away. the ceilings were damp stained and you could here upstairs walking across the room. The sheets didn't fit the bed. you had the pay for the WIFI. The infomation about the spa was grotty faded and unappealing. The evening meal was disappointing (worst curry I've tried ever -...
Read more
5.1
Fair
Anonymous, Dec 2017
Pros (+) The hotel seems very tired and needs uplifting. Smells of damp around conservatory entrance.
4.2
Mediocre
Anonymous, Nov 2017
Cons (-) The staff at the reception were rude. The heating in our room broke and was on the whole night. extremely hot like a sauna. When I raised this with reception, the response from the lady was: 'This is what happens when you book the budget rooms'... Seriously???
8.0
Very good
Anonymous, Jul 2016
Cons (-) Decor was a bit tired
8.5
Very good
Graeme, Jul 2016
Pros (+) Rooms were roomy, with a large bathroom, beds were comfortable, the gym and pool are really useful if you like that sort of thing. Staff very helpful and friendly
Cons (-) Limited breakfast menu, as best I can tell no full english was available or cereals a continental breakfast or bacon and sausage baps were about where it was at. Lunch and dinner menus were ok!

Location

Scures Hill, Hook, RG27 9JS

What's nearby

  • Odiham Castle2.1 km
  • West Green House Garden4.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Basingstoke Country Hotel & Spa

Low season

High season

Average price (weeknight)

January
January
R1 277
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Basingstoke Country Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Basingstoke Country Hotel & Spa

  • Where is Basingstoke Country Hotel & Spa located?

    Basingstoke Country Hotel & Spa is located at Scures Hill, 2 km from the centre of Hook. Odiham Castle is the closest landmark to Basingstoke Country Hotel & Spa.

  • When is check-in time and check-out time at Basingstoke Country Hotel & Spa?

    Check-in time is 15:00 and check-out time is 10:00 at Basingstoke Country Hotel & Spa.

  • Does Basingstoke Country Hotel & Spa offer free Wi-Fi?

    Yes, Basingstoke Country Hotel & Spa offers free Wi-Fi.

  • Does Basingstoke Country Hotel & Spa offer free parking?

    Yes, Basingstoke Country Hotel & Spa offers free parking.

  • How far is Basingstoke Country Hotel & Spa from the airport?

    Basingstoke Country Hotel & Spa is 42,6 km from London Heathrow. Basingstoke Country Hotel & Spa is 44,4 km from Southampton Eastleigh.

  • Does Basingstoke Country Hotel & Spa have a pool?

    Yes, Basingstoke Country Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Basingstoke Country Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Basingstoke Country Hotel & Spa in Hook and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Basingstoke Country Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Basingstoke Country Hotel & Spa.

See more FAQs

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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,4
2,0 km
London Heathrow
42,6 km

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