3 stars
Palmera Inn and Suites
12 Park Lane, Hilton Head Island, SC 29928, United States
Hilton Head Island, SC
See location+1 843 686 5700Photos of Palmera Inn and Suites
Overview
Located in Hilton Head Island, Park Lane Hotel & Suites is within easy reach of Haig Point Club and Hilton Head Range Rear Light. It also provides free Wi-Fi, a Jacuzzi and an outdoor pool.
The hotel features a 24/7 reception, plus luggage storage and a BBQ/picnic area. For added convenience, it provides meeting rooms, a terrace and a tour desk.
There are 156 rooms at Park Lane Hotel & Suites, each providing all the essentials to ensure a comfortable stay. They are also fitted with a dishwasher, a refrigerator and a microwave.
The area surrounding the hotel has a variety of cafés and restaurants. It is also an easy car ride from Hardeeville and Bluffton.
Latest deals for Palmera Inn and Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Palmera Inn and Suites
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Outdoor furniture
- Garden
Things to do
- Eco tourism
- Beach access
- Bicycle hire
- Golf
- Cycling
General
- Family rooms
- Seating area
- Telephone
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Dining
- Snack bar
- Vending machine (drinks)
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Palmera Inn and Suites
8.7
Very good
1967 verified ratings
Wonderful
1089
Very good
365
Good
235
Okay
102
Fair
73
Mediocre
39
Poor
64
Guests say
Guests had mixed experiences at the hotel. Positives included the favorable location, room size, and good value for the price. Many guests appreciated the comfort and cleanliness of their rooms, especially those seeking accommodations close to Parris Island and the beach. However, there were significant complaints about the service, highlighting unhelpful staff and poor customer service experiences. Cleanliness issues, including reports of pests, marred some guests' stays. The breakfast offerings were noted as needing improvements to better meet guests' expectations.AI-generated from customer reviews
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Score by provider
8.7 out of 10
1691 reviews
8.6 out of 10
47 reviews
9.8 out of 10
8 reviews
8.7 out of 10
12 reviews
We love Palmera properties. We had a nice room, great breakfast, and everything looked clean. We have one issue that we feel needs to be changed asap- the bathroom door needs to be replaced with a standard door versus a "sliding barn style door." Unfortunately there is a gap so you could see into the shower from outside the bathroom! We stayed at Palmera as a family, parents and teen boys. We had ...
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Pros (+) Close enough to Parris Island to see our son, a short drive to the beach. Room was clean and comfortable and larger than expected. Nice to have a kitchenette.
Cons (-) Nothing really.
Pros (+) Location
Cons (-) TV broken upstairs. Woke up at 3am by noisy neighbor. Turned on the lights and saw a huge roach run across the bathroom vanity. Could not sleep the rest of the night.
Pros (+) Staff was great, accommodations were just what we needed
Pros (+) Pool rooms
Cons (-) Staff could have been kinder and breakfast needed protein
Pros (+) Kitchenette in room. Nice facility. It's not in a beach and just off of a main road. Not much property but cute pool area with pretty surroundings and easy access via car to all of Hilton Head.
Pros (+) Room was clean.
Cons (-) There is an $11/night fee that is the small print. Misrepresents the cost for the room. Would have liked to see the breakfast contain some type of meat and eggs.
Pros (+) Good location (across from the Fresh local supermarket) Good size kitchen for extended stay Breakfast (cold continental with toasters)
Cons (-) Things are showing their age and use: the carpet, the interior, the bathroom, the tennis court (unplayable-needs major repair), the bathtub drains a bit slow, etc.
Pros (+) The guy who covered the front desk in the afternoon was extremely helpful and friendly. The room was nice and comfortable. The pool and hot tub were nice. The grounds were pretty and well maintained. It was a good location. Easy drive to beach.
Cons (-) Only issue was unhelpful and unfriendly woman at desk in the morning.
Pros (+) Room was clean, bed was comfortable, nice porch area.
Cons (-) Staff was EXTREMELY unfriendly & unhelpful while we were checking in, check out staff was great. But check in staff acted like we were the last person they wanted to talk to and they had us wait for 15-20 minutes at the unattended counter before anyone even appeared and gave no apology. I also questioned why vehicle information was needed and the answer given was 'because they need it' and I asked...
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Location
12 Park Lane, Hilton Head Island, SC 29928
What's nearby
- Arthur Hills Course0.9 km
- Shipyard Golf Course1 km
- Van Der Meer Tennis Academy1.4 km
- Arts Center of Coastal Carolina2.1 km
- Coligny Plaza2.5 km
- Coligny Beach2.7 km
- Hilton Head Zipline2.9 km
- Singleton Beach4.7 km
- Sea Pines Forest Preserve4.8 km
- Coastal Discovery Museum5.2 km
- Adventure Cove5.9 km
- Folly Field6.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Palmera Inn and Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price