Book Hertz hire cars in Saint Charles

Saint Charles, IL, United States
Oct 2 — Oct 9
Saint Charles, IL, United States
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Saint Charles

Overall rating5.6 OkayBased on 16 reviews
Cleanliness
5.2
Comfort
5.7
Overall
5.3
Pick-up/Drop-off
5.6
Value for money
6.0

Recent reviews

Traveller rating
3
0
1
3
0
Find reviews that mention:
2.0
Cons:$50 cancellation fee. Probably not Ks fault. But not good policy during Covid.Reviewed Aug 17 2020
review fromkayak
4.0
Pros:The woman at the drop-off in Port St. Lucie was excellent! Quick, efficient, friendly, professional.Cons:I reserved and paid for a large SUV (Ford Expedition on the site as I was making the reservation, but the confirmation showed Nissan Pathfinder). I was offered a Ford Explorer (at the same rate), which is significantly smaller than the Expedition. I feel ripped off. I got there after the reserved time, and it took about 30 minutes to do the rental and for them to clean the car. It should have been cleaned before I got there. The exterior was filthy, so I had to run it through a car wash so the windows were clean for my trip. This doesn't really instill confidence in the interior cleaning during COVID-19. Not impressed. I would definitely choose other options before Hertz, especially their ST. Charles, IL office. The last time I rented from them, it was also a frustrating, time-consuming experience, and they ended up giving me a car that differed from the paperwork. Got to FL and the guy at the office there (who was awesome, by the way) had to figure out how to close out the rental when I gave him a car and paperwork for a different car. Thank goodness I didn't get stopped along my trip.Reviewed Jul 6 2020
review fromkayak
8.4
Cons:Car smelled like it had been smoked inReviewed Nov 30 2019
review fromkayak
8.0
Pros:PriceCons:Car pulled rightReviewed Mar 25 2017
review fromkayak
8.0
Pros:Car was ready on timeReviewed Dec 18 2017
review fromkayak
2.0
Worst service I’ve ever experienced avoid at all costs !!!Cons:Manager was absolutely no help calling customer service absolutely no helpReviewed Jun 11 2018
review fromkayak
6.4
Pros:The employees tried hard but they were understaffed for spring break.Cons:They did not have sufficient time to clean the car properlyReviewed Apr 11 2017
review fromkayak
8.0
Van rentalPros:Gas mileage and roominess.Cons:Interior dirty with stains in back.Reviewed Nov 12 2017
review fromkayak
2.0
Bad CommunicationCons:The day for which I had reserved the car, I got a call from Hertz letting me know that they did not have a mini-van available for our trip. The agent did not seem to be interested in the fact that I had based my whole trip on obtaining the van, to use for our vacation. I asked if he could find another agency to get us the van, he claimed he tried, but could not find one, He said I could try the airport which is 40 miles away. He offered nothing else to help us out, he did offer a jeep that would not accommodate the amount of people that would be traveling with us.Very poor treatment, the deal was to good to be true. I will not use this service again, was not worth it. Ruined our day.Reviewed Aug 5 2018
review fromkayak
2.4
Pros:The employee at the drop off end in Port St. Lucie was pleasant and seemed to know, and enjoy, his job.Cons:Car interior, windows and trunk were not clean. Staff in St. Charles office were not helpful. Mischarged for rental despite Kayak confirmation, and spent an hour over 2 calls trying to get it fixed. Got to FL to turn in car and found out the car they gave me the wrong car in St Charles IL!Reviewed Feb 3 2019
review fromkayak
2.0
Pros:N/ACons:The initial car was left unclean and appeared to have animal hair left in the vehicle. One of our family members is extremely allergic to pets. When we asked the employee they understood why we were concerned but it took an additional 90 minutes to produce another vehicle & charges additional $110!Reviewed Jan 28 2019
review fromkayak
8.8
Roadside assistance was less than helpfulPros:Vehicle was nice and cleanCons:Had a warning light go on and there was no owner's manual in the vehicle. When I called roadside assistance, they had no idea what the light was related to. I got to the Hertz facility at Salisbury MD airport, and the guy there knew and told me how to fix the problem in two minutes. But I had to drive 50 miles out of my way because the roadside assistance did not share this gentleman's knowledge of the vehicle.Reviewed Sep 20 2018
review fromkayak

Where can I find Hertz hire cars in Saint Charles?

2400 E Main St Ste 106, Hertz car hires

Address

2400 E Main St Ste 106

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 630 762 9034

Good to know

Most popular location

2400 E Main St Ste 106

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Saint Charles

  • Intermediate car hires from Hertz in Saint Charles are around -8% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Saint Charles

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Saint Charles.

  • Hertz has 1 car hire location in Saint Charles. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes