Book Hertz hire cars in Royal Oak

Reviews for Hertz in Royal Oak

Recent reviews

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Wonderful

2

Very Good

0

Good

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Okay

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Fair

0

Mediocre

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Poor

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10.0

Pros:Pickup was wonderfully easy; upgraded from intermediate to a large SUV. Drop off through Dropbox at airport very simple.Cons:Car could have been cleaner inside and out.Reviewed Apr 12 2021

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2.0

Pros:The drop off process was bad. The Hertz location was suppose to open at 7:30am but nobody was there. There was no drop box to leave keys. I was late for work waiting for someone to show up - they arrived to open the location at 8:15am.Cons:Customers shouldn't be waiting to drop off a vehicle. All locations need a way to drop off keys. It was unacceptable that I was forced to put my day on hold and be late for work because nobody was at the location to receive keys.Reviewed Apr 1 2021

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2.0

Pros:They did not have a carCons:They did not have a carReviewed Mar 7 2021

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8.0

Pros:Friendly serviceCons:Didn’t get the vehicle I selected, a jeep Cherokee. Needed a oil change so it would keep alarming signs at me.Reviewed Dec 16 2020

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10.0

Pros:The were as accommodating as possible to my needs.Cons:I would like to have know I had an ezpass available and how to use it.Reviewed Aug 16 2020

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10.0

Pros:Staff was courteous.Cons:Explanation of full tank pre pay option. They easily fixed it upon return of the car and were helpful.Reviewed Aug 30 2019

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10.0

Cons:Good serviceReviewed Aug 25 2019

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9.2

Pros:Staff was great and check in and out was easy! Car worked fine -Cons:Offer local pick up and drop off. Enterprise is my normal go-to for that feature alone.Reviewed Aug 12 2019

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3.2

Cons:The Hertz location is grossly understaffed. The employees are disgruntled. There is no queue which means I get into spats with customers over who was there first. The vehicle had been smoked in and was filthy upon pickupReviewed Jun 25 2019

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9.6

Pros:The staff is attentive and have taken care of my needs each time I have rented there. They are a busy place and they juggle all their responsibilities in a respectful manner.Reviewed Jan 7 2019

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4.4

Was not treated wellCons:I tend to see the best in people... but it was hard in this case. One of the two employees there was so rude I could hardly believe it. Honestly, I would never rent from this location solely because of the way I was treated. I can't imagine there haven't been similar complaints in the past.Reviewed Jun 8 2018

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10.0

Great servicePros:Great car and great customer service. Fast to get the car. Very friendly.Reviewed Mar 8 2018

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More

• 3,6 /10Enterprise Rent-A-Car Hire Cars at Royal Oak
• 5,4 /10Budget Hire Cars at Royal Oak

• What is the most popular car hire from Hertz in Royal Oak?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Royal Oak.

• How many car hire locations does Hertz have in Royal Oak?

  Hertz has 1 hire location in Royal Oak. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes