10.0
I like that the car was nice and clean and ready to go when I got there. I had fast service and was on my way in five minutes. The return was very simple and also done in less than five minutes. The car was very nice and also very reliable. I will definitely use them again.Reviewed Oct 5 2022
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6.0
Cons:I was surprised with an added $88 when I dropped off my car. I thought I had fully paid through KayakReviewed Feb 16 2020
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2.0
Pros:Pickup a disaster, paid for an upgrade I never got , put in a can on wheels. Treated unfairly I think because booked online, they just didn’t care at all- no more Hertz.Cons:Whole experience.Reviewed May 19 2019
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5.2
Pros:For the pick up and drop off it was okCons:The car wasn’t wash or vacuum inside Windows not clean Don’t know if I will rent from the location againReviewed Apr 7 2019
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8.0
Pros:10 minutes of paperwork and I was on my way in a nice new family vehicle for a few days! I will definitely go back if needed in the futureCons:I wasn't really sure if I needed the added "bumper to bumper" insurance protection? I thought there would be insurance on it already if I was renting it lol so instead of only having to pay $15 per day like it said online I think it was closer to $50-60. Unlimited mileage though so still not bad :)Reviewed Jan 30 2019
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7.2
Pros:Unlimited mileage through online provider.Cons:Having to wade through wet snow to get to my vehicle. Receiving a European car that would not start unless I stepped on the brake. Was not told about this by agent and had to make phone call to resolve the problem.Reviewed Mar 14 2018
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10.0
ExcellentPros:The service, the price, and the vehicle were awesome.Cons:NothingReviewed Sep 11 2017
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10.0
Great servicePros:The agent spontaneously apologized for no USB port in the car - hardly his fault- and provided a 12V plug in USB for us. Great pick up and great drop off.Reviewed Aug 22 2017
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10.0
Great staff!Pros:The staff were so welcoming, pleasant and helpful!Reviewed May 27 2017
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10.0
Prince George to Jasper in a Hertz Grand CherokeePros:The Hertz rep suggested I try Jeep's flagship and sweetened the offer with a big discount. I was not disappointed. The vehicle did everything we asked of it with aplomb! Hertz at Prince George airport is super convenient at literally 100 steps from flight arrivals! Try that at Heathrow!Cons:One of the rear seatbelts was difficult to disconnect. Clearly not a Hertz issue though we eventually worked out how to disconnect it (tilt the rear seat forward to provide extra clearance).Reviewed May 8 2017
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