Book Hertz hire cars in Overland Park

Overland Park, KS, United States
Oct 1 — Oct 8
Overland Park, KS, United States
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Overland Park

Overall rating5.7 OkayBased on 37 reviews
Cleanliness
6.2
Comfort
5.9
Overall
5.4
Pick-up/Drop-off
5.8
Value for money
6.2

Recent reviews

Traveller rating
7
2
2
7
0
Find reviews that mention:
4.0
Pros:I was pleased that after discovering that the car that I had rented did not have cruise control the rental office that I had gone through found me a car that did have cruise control and let me swap out the vehicles hassle free.Cons:In order to swap out the rental without cruise control, I had to drive 45 minutes further than the original Hertz location because the location that I rented from did not have a comparable car with cruise control. I also did not like that at the original Hertz office, they did not walk me out to my rental or pull the rental up-they just stated that it was the Toyota parked outside-I actually got into the wrong car and had to come back inside when the key didn't fit. I asked them to do a walk through inspection of the vehicle for the protection of both parties-they stated that it wasn't necessary and that they had already checked the vehicle and said that it was "okay." The car was clean-ish, but not as clean as you would expect a rental to be. It had a bare-foot print on the inside of the passenger door floor mats look like they were just shook off instead of being cleaned. When returning the vehicle, the clerk asked if I had smoked in the vehicle. I stated that I had not smoked in the vehicle or any rental vehicle ever in my life. She was rude and stated that there was "evidence of smoking" in the vehicle. She asked if the vehicle smelled like smoke when I rented it-I told her that I didn't know and wouldn't have noticed because I am a smoker. I continually denied that I had smoked in the vehicle-she continued to ignore my statements and continued to be rude. Since I had picked this car up from the secondary location, she stated that she was going to call and inquire about the car. After calling the other Hertz location and telling their clerk basically that I had smoked in the car and was trying to blame it on the previous renter (not at all what I had said), she was told that the previous renter had smoked a bunch in the car and they had problems with getting rid of the smell. Rather than apologizing for the situation and her behavior, the clerk blamed her behavior on the other location's poor detailing service. I WILL NEVER RENT FROM HERTZ AGAIN AFTER DEALING WITH THE OVERLAND PARK KS LOCATION (Independance MO location/clerk was wonderful.) I have rented many, many cars from various rental companies, and never had any problems, never accused of smoking in a vehicle, never had rude customer service, never had clerks refuse to do a walk through inspection, never had a rental agency not pull the car up or walk me to the correct car.Reviewed Nov 16 2015
review fromkayak
4.0
Cons:If your sales staff wasn't so rude. That wouldake the experience so much more tolerable.Reviewed Mar 27 2021
review fromkayak
2.0
Pros:I liked the cleanliness of the car and tje way it drove.Cons:Your sales representitive could have not been so rude. Along with the fact it was my first rental and I had questions, and she was extremely rude.Reviewed Mar 27 2021
review fromkayak
6.8
Needs their hours updated on kayakPros:Decent car. Value good .Cons:besides that I was told i had to rent the car for an additional 2 days bc i asked to return the car on Saturday (after hours). We went out of town and there was no way to come back before 12pm on Saturday. So I was told to rent the car to monday. Luckily they gave me the same rate. But at that point its not like i could refuse. I dont blame hertz. I blame kayak. Hertz told me theyve askes kayak to update their hours for accurate booking. Long story short I wont ever use 3rd party booking services againReviewed Nov 26 2017
review fromkayak
2.0
Pros:Staff not friendly and i never received rentalReviewed Mar 12 2021
review fromkayak
8.0
Pros:Drop off was easy. Pick up was odd because I was told they didn’t have the correct SUV I ordered so I was going to be given a larger vehicle. I didn’t want a larger one so I said I would take a smaller for gas mileage. I was then told I could just wait five minutes and the vehicle I originally ordered would be ready. Then the worker went behind the store and drove around the suv I had ordered. I just found it a little strange. Why didn’t they give it to me in the first place?Cons:More clarity on which vehicles were available.Reviewed Dec 1 2020
review fromkayak
6.8
Pros:Staff was great, pick up was quick, even gave me a lot of attention after receiving multiple calls he put them in hold while attending my needs.Cons:Between 60 and 72 mph car shook like a washing mashing on high spin. Also wipers had no water to spray.Reviewed Oct 22 2020
review fromkayak
3.2
Still waiting for a credit for an early return.Pros:Great gas mileage and great rate.Cons:Back window of car was filthy at pickup. At first I thought it was humidity but it was dirt. Drivers seat was very uncomfortable, but it was a cheap car with a cheap rate. I rented for two weeks, Tuesday until Tuesday. I returned the car on Saturday after hours but called before the return. I was assured that I would be credited for the early return. I called again a week ago and was told the credit would take a couple days. Still waiting for my credit from Hertz. The rental desk could not look up my Hertz Gold card number and I called in during my rental and no one could credit my gold card with the rental. Incompetent.Reviewed May 16 2017
review fromkayak
10.0
Pros:Great value.Reviewed Apr 7 2021
review fromkayak
10.0
Pros:It was fine. Hertz system a little slow. Did not get vehicle on promotion screen, but the vehicle we got performed well with good gas mileage.Reviewed Apr 25 2021
review fromkayak
8.0
Pros:Good gas mileage. Nice little car, handled nice. Pickup & drop off was easy.Cons:Price a little higher than the previous renter of that car. Because the the "oil change" warning was not reset at the last oil change, that warning happened every time we turned on the car. Not terrible but annoying. Car did not have lumbar support.Reviewed Jul 25 2017
review fromkayak
10.0
Pros:The service was quick and efficient.Reviewed Jun 11 2017
review fromkayak

Where can I find Hertz hire cars in Overland Park?

7271 W 105th, Hertz car hires

Address

7271 W 105th

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 913 381 5519

Address

8130 Metcalf Avenue

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 913 341 1782

Good to know

Most popular location

7271 W 105th

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Overland Park

  • Intermediate car hires from Hertz in Overland Park are around 25% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Overland Park

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Overland Park.

  • Hertz has 2 car hire locations in Overland Park. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

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