Book Hertz hire cars in Miami

Miami, FL, United States
Sep 26 — Oct 3
Miami, FL, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Miami

Overall rating5.8 OkayBased on 212 reviews
Cleanliness
6.5
Comfort
6.4
Overall
5.5
Pick-up/Drop-off
5.2
Value for money
5.9

Recent reviews

Traveller rating
28
8
4
28
0
Find reviews that mention:
2.0
Pros:Nothing at all, Hertz said they needed a soft credit check in order to rent a car.Cons:Do the same as other agencies like Alamo that I had been and will return to, and if you have the funds rent the vehicle.Reviewed Jan 19 2021
review fromkayak
8.0
Pros:Pick up , drop off, and exchange was easy.Cons:The price for a full size suv is crazy!! But they were nice when we needed to exchange to give us a good discount on the upgrade charge!Reviewed Feb 14 2021
review fromkayak
10.0
Pros:The staff at the counter and then at pick up were wonderful and kind! I always rent Alamo but this worked out great. Thank you.Cons:i chose a car too small. my fault, not HertzReviewed Feb 13 2021
review fromkayak
5.2
Disorganized chaosPros:The car itself, once I actually got it, was perfectly fine.Cons:Hertz was the only rental counter in the whole airport with a line, and it was slow. Once I finally got to the counter, the guy was nice enough, and he wrote down the parking slot for my car. I get it, and go to exit the garage, and the attendant tells me that the person ahead of me in line checked out my car, that this isn't my car. 10 minutes later of him trying to figure it out on the phone, he tells me he cant do anything, and that i need to get another car. (I am already late to my meeting by now). He tells me to go to the gold desk. I drive all the way around, and the gold desk tells me I need to go to the customer service desk. What a mess. I go there and they tell me they have no cars in my class. So I have to wait another 15 minutes while the guy refreshes his screen every 5 seconds waiting for a car to become available. By the time I finally get out of there, it is well over an hour of wasted time that I will never get back. Thanks Hertz.Reviewed Nov 14 2016
review fromkayak
5.2
Hidden charges, unclear extras, unhelpful dealingPros:Car was fine, clean, etc.Cons:Having complained three times to Hertz since my return, and not being satisfied with the responses, I will now be writing to Kayak to ask you not to deal with them any more until the alter how they deal with customers. Rather than an expected approx $40 to be charged on collection, I was charged over $150 for things I did not understand and have struggled to have Hertz explain to me since. This was despite having a pre-paid insurance (via Kayak) that I showed at the collection desk and have also sent to Hertz since. They are frankly terrible to deal with and I will be writing to you with fuller details.Reviewed Jan 18 2017
review fromkayak
2.0
Pros:NoCons:Handle the mistake in the reservationReviewed Sep 25 2020
review fromkayak
2.4
Never rent from hertz or kayak!!!!!Pros:the car was okay. We didn't get what we orderd but i guess you guys can't do anything right.Cons:The lady that helped us with our reservation was extremely rude. She told my uncle to "shut up". She never told us anything regarding car pickup and drop off. We ordered a toll free car but we didn't receive one. We had to pay more than $100 extra because hertz made the mistake. Kayak charged us for the toll free car. At hertz the manager says that's not how it works. We get charged with taxes, tolls and on top of that learn that the airport has 35% tax rate. The rude lady never said that we had to drop the car off at miami lake instead of miami airport although we asked several times. At the airport she acted like she knew nothing and lied about telling my uncle to "shut up". Kayak and hetz are definitely the WORST. Don't even get me started on customer support.Reviewed Oct 2 2017
review fromkayak
2.0
Final bill double the cost.... fraudulent upcharging!Cons:We booked a Full size SUV stated as Nissan Armada. Offered a Yukon... BUT NO MENTION OF AN UPGRADE CHARGE AT ALL AND WOULD HAVE BEEN TOTALLY HAPPY WITH CAR ORDERED! Offered a Yukon which we thought was same rate. Guess they are on commission for upgrades???? Ordered additional driver and Car chair for additional $54... all good with that! Then found car upgrade charges amounting to +54% of original rental +++ for taxes etc etc. We wanted the car we ordered. Then when we arrived downstairs someone else had been given the same car and was just leaving and there were no more Yukons available???. We got sent to Customer Services. Reiterated we would be happy be something smaller.... Nissan Armada fine, and we given another car. DOUBLE check your contract.... Insist on no additional charges. Not Happy.... So underhand but kicking myself for not double checking before leaving the booth. Would not use Hertz again.Reviewed Jun 19 2017
review fromkayak
2.0
Disaster - Pure fraudCons:I booked a convertible from Miami International Airport to Key West. When I showed up at the Hertz counter I was told my car was to be picked up at a different location in Miami, I showed Hertz my email confirmation detailing the pick up at MIA with the address of the MIA rental center and they refused to honor the reservation, the manager refused to come out and speak with me. I was then told they had no convertibles and while I was discussing this my girlfriend booked a convertible from Hertz on her phone and went to the counter and of course they had one. When I said we would take that car which was what I booked and requested them to honor the Kayak price on my confirmation email (which was $50 less) they refused. It was embarrassing how poor the customer service was. I would never use Kayak or Hertz again.Reviewed Apr 30 2016
review fromkayak
3.2
Pros:Drop off was easy.Cons:Staff was not friendly at all. No preference with car brand when checking in. After stating I booked through kayak and got insurance to cover the rental that way, the staff member was rude and said that isn't our insurance so you better be careful and good luck. Rudely told me to go to the 5th floor to retrieve the car. Car was no where to be found when we got upstairs. Had to ask one of the cleaners to get the car which was parked on another level of the garage. Finally, when we got in the car it was an old, worn down, and dirty nissan versa. The inside interior on the ceiling of the car was covered in what looked like old vomit or food remains. Absolutely disgusting, would never rent from here againReviewed Dec 17 2019
review fromkayak
3.6
very bad idea to book via Kayak just go directly to the dealerCons:We had a lot of problems with our rental. We needed to make some changes to the booking at our arrival in Miami and it ended up a real nightmare. Hertz was constantly discharging themselves saying that as we booked online there was nothing they could do to help us, there was 0 flexibility. Same with the third party insurance we booked via internet. Very poor service. If we ever rent a car again it will be directly with the car rental company and it won't be hertz (second disappointment in less of a year in 2 different countries).Reviewed May 16 2017
review fromkayak
8.0
Pros:Pickup/dropoff was both quick and easy. Car given was a great one.Cons:Car may have been sanitized (it did have the unripped seal on car door for verified sanitation) but was not cleaned properly in the inside of car. Found food crumbs and leftover chips in between seats throughout the car from previous customer I assume, so this made me think the car was not actually cleaned.Reviewed Oct 25 2020
review fromkayak

Where can I find Hertz hire cars in Miami?

13205 Sw 137 Ave #106, Hertz car hires

Address

13205 Sw 137 Ave #106

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30

Phone

+1 305 259 3991

Address

16901 S Dixie Hwy

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 305 235 3984

Address

7930 Nw 36 St Ste 2101

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 305 436 5885

Address

16211 Nw 57th Ave

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 305 626 4683

Address

2751 Nw 39th Ave

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 786 351 0251

Address

1201 Nw 42nd Ave

Hours

Monday05:00 - 23:5900:00 - 01:00
Tuesday05:00 - 23:5900:00 - 01:00
Wednesday05:00 - 23:5900:00 - 01:00
Thursday05:00 - 23:5900:00 - 01:00
Friday05:00 - 23:5900:00 - 01:00
Saturday05:00 - 23:5900:00 - 01:00
Sunday05:00 - 23:5900:00 - 01:00

Phone

+1 305 649 9092

Address

3900 Nw 25th Street Suite 410

Hours

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Phone

+1 305 871 0300

Address

229 Se 2nd Street

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 786 425 2515

Address

8905 Sw 129 Terrace

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30

Phone

+1 305 251 6835

Address

7401 Sw 40th St

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 305 262 0736

Address

1201 Nw 89th Court

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 305 436 5885

Address

5101 Blue Lagoon Drive

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 305 436 5885

Address

13800 Sw 137th Ave

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 786 329 4042

Address

10943 South Dixie Highway

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00

Phone

+1 305 235 3984

Good to know

Most popular location

13800 Sw 137th Ave

Most popular car type

Compact

Top tips for hiring a car from Hertz in Miami

  • Compact car hires from Hertz in Miami are around 92% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Miami

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Miami.

  • Hertz has 14 car hire locations in Miami. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes