Guest reviews
Overall rating
8,0
Excellent
Based on 15 reviews
Cleanliness
8,0
Comfort
8,4
Pick-up/Drop-off
7,7
Value for money
8,0
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
2
2
0
2
0
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
-
7,6
Cons: At pick up I was told that the tank was about 3/4 full. I filled it up all the way and got it washed and vacuumed before dropping it off. The same person told me that it was a full tank and that I'd be charged for not filling it up. It was a little less than full at dropoff. That could be better.
review from
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8,0
Pros: Staff was great, very friendly and quick service.
review from
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10,0
Good location
Pros: Location
Cons: Nothing
review from
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4,0
Not a wide selection of cars. Subpar customer service
Pros: Prices are somewhat competitive but you get what you pay for in lackluster selection of available cars.
Cons: I should say that Enterprise has better selection of cars and I always get a choice of cars from the lot. The staff at Hertz was not very excited to see me there and they picked a car from their small wall of keys. Enterprise guys were excited to see me and they always have the latest models. Choice will always win.
review from
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9,6
Pros: Great gas mileage!
review from
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3,6
Had no cars in stock; left me stranded
Cons: If you don't or won't have the car available, don't rent it out. Pretty simple, huh.
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