Pros: Staff were friendly.
Cons: Information about the capacity of an intermediate car for skis would have been helpful
Reservation not held
Cons: I had reserved an auto for Sept 2 with a pickup at the HDN airport at about noon. I arrived late ~ 3:00 pm and the counter was closed. I received a telephone number for the local Hertz manager from the airport maintenance crew and called the manager directly to learn that I didn't arrive on time and my reserved auto was provided to someone else. When I reserved the auto, I was not informed that the Hertz rental counter would close at 1 pm. Secondly, the Hertz desk never bothered to call or text me before renting the car to someone else. This caused great inconvenience for me and others since I needed to travel to Denver that night.
Yampa Airport it's easy
Pros: Very easy and close to rent cars at airport. (HDN)
Cons: Additional charges for taxes and airport fees when I dropped off the car that I wasn't expecting. Only one key worked but two were permanently attached on the ring. They were bulky and a pain to carry when you had no option to separate.
Cons: They rented me a car, 2WD, did not warn me about the road. The car slipped so many times and the tires must not have been all season. II could not go up one of the slopes by the Steamboat Ski. They should warn me not to rent it.
Pros: Dropped car off before kiosk opened. Easy to simply park car and drop off key's and contract.
Service agent at Hayden airport excellent
Pros: Provided great customer care
Cons: For the price, very small car. Needed to upgrade airport
Where can I find Hertz hire cars in Hayden?
Address11005 Routt County Rd 51 A
|Monday||09:00 - 13:30|
|Tuesday||09:00 - 13:30|
|Wednesday||09:00 - 13:30|
|Thursday||09:00 - 13:30|
|Friday||09:00 - 13:30|
|Saturday||09:00 - 13:30|
|Sunday||09:00 - 13:30|