Guest reviews
Overall rating
5,8
Okay
Based on 9 reviews
Cleanliness
6,4
Comfort
6,2
Pick-up/Drop-off
5,6
Value for money
5,1
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
1
1
2
1
0
-
4,0
Pros: Great daily rate, but hidden charges.
Cons: Springing a no pet policy at the pickup
review from
-
6,4
Prepaid online
Pros: Car was fine. No issues
Cons: Couldnt get refunded returning full 24hrs early. Wont prepay online anymore
review from
-
4,4
Pros: SUV was clean and comfortable.
Cons: The check is process was long and confusing. I rented a intermediate SUV and was charged an upgrade because the check in clerk told me that I reserved a small SUV. This is my first time ever renting a vehicle and it will be my last time from this company.
review from
-
9,2
Attempt to overcharge
Pros: The assistance received in Fond du Lac was wonderful. During the trip we realized we were going to cut our trip short and I called and the attendant was so helpful in advising the difference in price for several different airports.
Cons: Our return at BWI was not good. We pulled in and were advised we would have to go in. I had made this reservation in my husbands name, so he went to the counter. After being assisted with by one person he was passed to another one. I joined at the counter and the gentleman showed my husband the cost on the computer screen, but didn't say the amount just pointed to it. My husband pointed to it for me to see. I didn't have my glasses and informed them they needed to tell me the amount. It was around $1,000 more than my reservation. I then pulled out my reservation along with the revised amount provided to me by the Fond du Lac location. My charges were then adjusted. Not sure what was going on, but we were disappointed at the service in Baltimore.
review from
-
6,0
Cons: This Hertz location charges you $0.25 per mile if you go over 200 miles... that was not listed anywhere. Thankfully I only needed it for a day to get me to and from work while my car was being fixed... I would hate to use it for a vacation, that would be very difficult to monitor my mileage.
review from
Where can I find Hertz hire cars in Fond du Lac?
260 S.rolling Meadows Dr, Hertz car hire
Address
260 S.rolling Meadows DrHours
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | |
| Sunday |