Pros: It was ready to go and easy to drop off
Cons: There was some trash in the car when i picked it up including a pouch of tobacco, which left a smell in the vehicle.
Cons: Staff at Hertz location in FarmingtonHills were not helpful. she was very unresponsive and was not giving me both cars that I reserved until I proved to her that I have two valid confirmation number for two reserved cars. Although I was there with my friend and ask to include him as the driver of the second car she put me as the driver of both cars and asked for additional money to add my friend as the driver. Although it is clear to every human being that I can't drive two cars at the same time. Finally, they gave me a car with faulty engine and closed the office half an hour sooner than the time that they should close the office so I couldn't show them the problem with the car when I came back to the rental office just about 15 min after picking up the car.
Great place to rent a vehicle
Pros: Rented my car off the Internet via Kayak Everything went smoothly, my car was ready when I got there and the car agent Destiny was wonderful, she even washed the car for me. sShe was so nice It made the whole rental experience pleasurable. I highly recommend renting from this location. Pluse the Ford Fusion I rented was a great car
Low tire pressure.
Pros: When I picked up the van, I notice that the low tire pressure light was on. The location immediately added air but the light remained on. Since I was going a long trip I asked for another van. The location didn't have one but after calling customer service, they found another van. Although I had to go to another location, switching the van was effortless. The new location quickly changed the paperwork and I was in the new van in 5 minutes. Everyone was very helpful.
Pros: Not much.
Cons: Just about everything. Extremely rude and unhelpful staff. Car broke down, Too much to type!
Cons: Horrible customer service and they try to charge you for an extra day if you drop the car off on a Sunday because they are closed. Will never go back there.
Cons: Ability to store more luggage
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||09:00 - 12:00|
Hertz has 1 car hire location in Farmington Hills. Take a look at our Hertz hire location map to find the best car hires near you.