Book Hertz car hires in Edinburgh

Pros: Car was size as described

Cons: We were charged much more than was quoted. In addition there was some damage to the car which we noted at pick up but Agent told us it was all documented. They are now trying to charge us for the damage.... And they upped the rate by 50%. SCAM

Pros: Car was in good condition

Cons: Hour wait in line, overwhelmed agents. Once we finally got to an agent, waited another half hour for car to be cleaned. When returning car to Aberdeen airport, gas station was closed and didnt accept American credit cards.

Pros: Gas mileage

Cons: The car had connectivity issues. I couldn’t connect my mobile phone to charge it or use its map. On my way, I stopped by two Hertz location hoping that they change my car but they didn’t. I am not satisfied with this rental at all.

Pros: Terrible - the entire system was down and they could not move for 3 hours - even though I am a part of President's circle. Ridiculous. I am switching from Hertz - this with 7 others on a holiday? wow

Check you car

Cons: Check your car before you rent. Some hubcap scratches cost $100 because I didn't inspect before I rented. The employee was difficult, the location hard to reach, and they offered no assistance with finding my way in the city.

They charge a giant “administration fee” for minor damage.

Pros: Nothing

Cons: I scratched the hub cap, and needed to pay for damages (no big deal I did scratch it). Hub cap damage fee was £55. On top of that there was a £35 damage admin fee. Why does it cost almost as much for them to tell me there is a scratch as the scratch itself costs to repair?

Cons: Requested a compact car, wound up with a huge eight-seater van than was difficult to maneuver on the extremely rural roads we had planned to use. Had a terrible experience with drop-off; enormously unclear signs that made the actual drop-off itself challenging. Also were charged an exorbitant amount for a few scratches that may have been on the car originally; since their photos they send you at the beginning are only isolated shots, you can't say for sure whether things are new or old. They added "after pictures" but again, these are isolated and you can't even tell which parts of the car exactly the scratches are on. Be very cautious using!! Also, don't purchase their insurance; it is absurdly expensive and poor coverage!!!