Guest reviews
Overall rating
8,4
Excellent
Based on 18 reviews
Cleanliness
8,3
Comfort
8,3
Pick-up/Drop-off
8,5
Value for money
8,6
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
5
2
0
0
2
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10,0
Pros: Staff was great - very friendly!
Cons: The key drop off box needs to be marked better!
review from
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8,0
Pros: Drop off after hours was very easy. Car was just as we expected.
Cons: For some reason my credit card wouldn't work in your machine and it couldn't be entered into the system manually. I reserved the car with that card and so had to use it. Luckily, my husband was there with his card of the same number. Being able to manually enter the number would have been very hel
review from
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2,0
Cons: Cleaner was a thief
review from
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8,0
Pros: Convenience of pick up location. Friendly and helpful person.
Cons: Type of car requested was not available when we arrived. 30-45 minute wait, but did give us a smaller car that was available. Didn’t seem to know about the online booking offers and terms.
review from
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9,2
Pros: Loved the roominess and the service at the Hertz rental.. Employee was wonderful to work with and the price was great.
Cons: Car had sand in it like it had not been vacuumed out from the persons last trip.
review from
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9,6
Pros: The woman who helped me initially was wonderful, very helpful. The car was clean and the pick-up and drop-off process was very simple.
Cons: The car did not have cruise control. How do we live in 2017 and have cars that come without cruise control? It made my 18 hour trip somewhat less relaxing than it could have been.
review from
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9,2
Pros: Office was closed when I arrived so not much to rate. Drop was easy as I placed keys in the return box.
review from
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9,6
Great price and good car
Pros: Gas mileage was great. People at the office were nice and kind. Helped me spot defects in the car so I wouldn't get charged.
Cons: Windshield wipers weren't great and we ended up driving through a snow storm.
review from
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2,0
Pros: Nothing
Cons: employees where rude, and where bad trained
review from