Pros: Staff friendly.
Cons: The car was dirty and smelled like heavy air freshener. There was something wrong with the steering or wheel alignment, which made the trip difficult at night in rain and wind. The Clearwater airport office traded it out for a decent vehicle, but the Coral Gables office never should have put that car on the road.
Pros: just ok
Cons: Well, I was to drop off on Sunday by 5pm. I was there they were closed, so mis information. I dropped off the car and keys hopefully they won't charge me extra!
Pros and Cons, but I will use Hertz again.
Pros: Great price by going just a few miles off the airport - huge savings for my six week rental. When someone backed into the vehicle, the process was handled professionally and I had a new vehicle just a short time later.
Cons: The car smelled like vomit on the first day that the sun came out - I had it detailed and then had to spread coffee grounds under the floor mats and in the trunk to finally get rid of the smell. When my plans changed and I considered driving home instead of flying, I was informed that it would cost $6000 extra to turn it into a one way rental according to the call center, which is obviously overseas. Having a call center overseas makes the process to obtain assistance WAY too long - you can't just say what you need, they have to follow the script. This is terrible from a customer service standpoint. From now on I will just ask for an American from the start, it was such an improvement each time I did.
Cons: Pre paid price did not include tax.
Helpful staff - poor cleanliness
Pros: Great staff and very helpful and prompt upon pick up of vehicle
Cons: Car was unfortunately very dirty and additionally wasn't functionally properly (steering alignment off, etc)
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|
|Saturday||09:00 - 12:00|
Hertz has 1 car hire location in Coral Gables. Take a look at our Hertz hire location map to find the best car hires near you.