Guest reviews
Overall rating
7,6
Good
Based on 9 reviews
Cleanliness
7,8
Comfort
7,3
Pickup/dropoff
7,8
Value for money
7,6
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
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2,0
I had a reservation, they had no cars.
Cons: Worst. They had NO cars. I had to travel an hour to get a car from Enterprise.
review from
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4,8
Pros: Customer service
Cons: Dirty car outside and the Nissan I had felt unsafe. Not a quality car at all
review from
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2,0
Poor service for a smelly car
Cons: Despite being the only person in the Hertz location, it took 59 minutes from the time I arrived for my scheduled pickup until I actually had a car to leave in. There was one person in the back cleaning the car and the guy up front doing customer service - he had to go back and help with the cleaning of the car. Then we did the walk-around verification and he was on a personal phone call the entire time. By the time I finally got in the "smoke free" car to drive off, the stench of stale cigarette smoke was sickening. I had no time to take the car back at that point so I had to spend the whole weekend with the windows down to not be ill. Upon returning the car yesterday the same Hertz employee was there and asked how the car was - I said it was fine aside from the overpowering stench of smoke in the "non-smoking car". He laughed and said "yeah, now I remember that cat reeked of perfume when it was brought in last week. We don't really pursue that stuff." I would never rent from this place again.
review from
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10,0
No stress
Pros: Great car and representatives were very professional and friendly
review from
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10,0
Very accommodating Dan and the other representativ
Pros: Convenience
review from
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10,0
very professional
Pros: Made the process simple. Smooth
Cons: can't say that there was anything t didn't like.
review from
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10,0
No stress
Pros: Great car and representatives were very professional and friendly
review from
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10,0
Very accommodating Dan and the other representativ
Pros: Convenience
review from
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10,0
very professional
Pros: Made the process simple. Smooth
Cons: can't say that there was anything t didn't like.
review from
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2,0
I had a reservation, they had no cars.
Cons: Worst. They had NO cars. I had to travel an hour to get a car from Enterprise.
review from
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4,8
Pros: Customer service
Cons: Dirty car outside and the Nissan I had felt unsafe. Not a quality car at all
review from
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2,0
Poor service for a smelly car
Cons: Despite being the only person in the Hertz location, it took 59 minutes from the time I arrived for my scheduled pickup until I actually had a car to leave in. There was one person in the back cleaning the car and the guy up front doing customer service - he had to go back and help with the cleaning of the car. Then we did the walk-around verification and he was on a personal phone call the entire time. By the time I finally got in the "smoke free" car to drive off, the stench of stale cigarette smoke was sickening. I had no time to take the car back at that point so I had to spend the whole weekend with the windows down to not be ill. Upon returning the car yesterday the same Hertz employee was there and asked how the car was - I said it was fine aside from the overpowering stench of smoke in the "non-smoking car". He laughed and said "yeah, now I remember that cat reeked of perfume when it was brought in last week. We don't really pursue that stuff." I would never rent from this place again.
review from
Where can I find Hertz hire cars in Columbia?
1210 Nashville Hwy, Hertz car hire
Address
1210 Nashville HwyPhone
+1 931 380 0117FAQs about hiring a car from Hertz in Columbia
How many car hire locations does Hertz have in Columbia?
Hertz has 1 car hire location in Columbia. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Nashville Intl Airport (BNA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Nashville Intl Airport (BNA)?
Yes
