Columbia car hire reviews and directory
Enterprise![Enterprise]()
Best rated
9.2 Excellent (1 review)
1 location in Columbia
Enterprise
Locations in Columbia
103 Nashville Hwy+1 931 380 9100
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
9.2 ExcellentJul 18 2020
Pros: pick up was a little chaotic because of the outdoor wait because of covid.. I got to drop it off with the key drop which was nice.
Hertz![agency]()
6.5 Good (11 reviews)
1 location in Columbia
Hertz
Locations in Columbia
1210 Nashville Hwy+1 931 380 0117
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 09:00 - 12:00 |
2.0 MediocreSep 23 2020
Pros: I had to cancel and go elsewhere.Cons: 1) Being told that the insurance goes through a third party and even if you cancel the rental you DO NOT get your money back!! That was bullshit! I am still waiting to hear from that company about it and it's been 2 damn weeks now. 2) Being told that you have to have a credit check to rent before they do it and drop your score down would have been good to know as well!! I ended up renting a car from Enterprise and I had NO problems! They explained everything up front and even gave me a discount because my anxiety was so high over the problems with Hertz.
2.0 MediocreSep 23 2020
Pros: Cancellation was the best thing!Cons: 1) Being told that the insurance goes through a third party and even if you cancel the rental you DO NOT get your money back!! That was bullshit! I am still waiting to hear from that company about it and it's been 2 damn weeks now. 2) Being told that you have to have a credit check to rent before they do it and drop your score down would have been good to know as well!! I ended up renting a car from Enterprise and I had NO problems! They explained everything up front and even gave me a discount because my anxiety was so high over the problems with Hertz.
2.0 MediocreSep 15 2017
I had a reservation, they had no cars.Cons: Worst. They had NO cars. I had to travel an hour to get a car from Enterprise.
4.8 OkayApr 30 2017
Pros: Customer serviceCons: Dirty car outside and the Nissan I had felt unsafe. Not a quality car at all
2.0 MediocreMar 29 2017
Poor service for a smelly carCons: Despite being the only person in the Hertz location, it took 59 minutes from the time I arrived for my scheduled pickup until I actually had a car to leave in. There was one person in the back cleaning the car and the guy up front doing customer service - he had to go back and help with the cleaning of the car. Then we did the walk-around verification and he was on a personal phone call the entire time. By the time I finally got in the "smoke free" car to drive off, the stench of stale cigarette smoke was sickening. I had no time to take the car back at that point so I had to spend the whole weekend with the windows down to not be ill. Upon returning the car yesterday the same Hertz employee was there and asked how the car was - I said it was fine aside from the overpowering stench of smoke in the "non-smoking car". He laughed and said "yeah, now I remember that cat reeked of perfume when it was brought in last week. We don't really pursue that stuff." I would never rent from this place again.
10.0 ExcellentFeb 17 2016
No stressPros: Great car and representatives were very professional and friendly
10.0 ExcellentFeb 2 2016
Very accommodating Dan and the other representativPros: Convenience
10.0 ExcellentDec 8 2015
very professionalPros: Made the process simple. SmoothCons: can't say that there was anything t didn't like.
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1 location in Columbia
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Locations in Columbia
1511 Carmack Boulevard+1 931 381 6001
Recent reviews
12 travellers who hired a car in Columbia gave the car agency they used an average rating of 6,7
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