Pros: Customer service was great
No one was there to open the store on time.
Cons: I didn't like standing in the cold waiting for someone to show up. Then the fact there were no cars to rent when I finally did get ahold of someone. How does that happen when I have reserved a car? Needless to say this place is what it is. Just a hole in the wall company with unreliable staff.
Pros: The agent was super nice and the car new, well maintained and clean