Book Hertz hire cars in Boulder

Boulder, CO, United States
Oct 3 — Oct 10
Boulder, CO, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Boulder

Overall rating7.2 GoodBased on 27 reviews
Cleanliness
6.8
Comfort
7.4
Overall
7.3
Pick-up/Drop-off
7.1
Value for money
7.7

Recent reviews

Traveller rating
7
2
1
4
0
Find reviews that mention:
10.0
Pros:Karen Edwards is outstanding! She’s worth more than whatever you’re paying her. She’s ready for much bigger responsibilities!Cons:All was fine!Reviewed Dec 13 2020
review fromkayak
10.0
Pros:Very friendly staffReviewed Oct 13 2020
review fromkayak
3.6
Pros:The staff was friendly just understaffed not enough help. Your employee had to attempt to clean cars, rent cars, fill cars with gas at another location. How can hertz justify one employee to do all those jobs and not be able to attend to customers in a timely manner. The car had just returned from Florida wasn’t cleaned to covid standards. There was dry dirt prints on the seats from a dog being in the vehicle. Wasn’t wiped down properly. If you have covid standards then they are not being met! This employee is doing the best he can with all these jobs and hats put on him. I don’t fault your employee I fault hertz corporate rent a car for the sub standards. I don’t know about the higher ups but when I spend $353.00 of my money to rent your car I expect a clean car the outside had bug kill in the hood and windshield. I am disappointed in this transaction and hope you take this into account how you handle your rental business in the future!Cons:The car could have been cleaned inside and out that isn’t a far fetched expectation.Reviewed Oct 2 2020
review fromkayak
3.6
Cons:I had a poor experience with my car rental. I'd booked through Kayak but realizing that the Boulder Hertz office would be closed on the day I wanted to drop off the car, I called the Hertz 1-800 number provided and was reassured that there was a drop box at this location and there would be no additional charge. When I arrived in Boulder to get my Hertz car, the local rep claimed that they'd tried to call me to tell me that I would be charged extra since their office would be closed the day I was returning the car. He informed me that I would have to pay the weekly rate which was more than twice the amount of my Kayak reservation. The local rep claimed it was out of his control and nothing could be done due to the "system". When I told him that I was going to Enterprise, he was able to come up with the "secret code" that allowed him to override the system, but still charged me for an additional day. Haggling with the Hertz reps made for an unpleasant start to my vacation. Kayak needs to provide better customer service.Reviewed Jun 6 2016
review fromkayak
2.0
Pros:Nothing.Cons:Everything. My rental vehicle wasn't ready when I picked it up, so I waited while they "cleaned" it, which was only vacuuming—no other cleaning, no COVID-level disinfecting. It was a work van so I figured fine if it wasn't super clean. However, while I had the rental I found multiple Q-tips (in the cupholders and on the floor), a bobby pin in another cupholder and tortilla chips on the floor. Gross. While driving the van in the rain, I discovered that it LEAKED extensively from the rearview mirror onto the dash/console (where the electronics are), flooding the cupholders and dripping onto the floor. I was moving a van full of antique furniture from my parents' estate, so flooding in the vehicle was a concern. It rained 4 days--so I drove with a towel over the dash to try to protect the electronics, and water dripping everywhere. I had to sop dirty water out of those uncleaned cupholders. When I went to drop the van off there were 3 parties ahead of me and 2 people working. I waited 40+ minutes just to return the vehicle. During this time employees were running around, no one greeted/acknowledged any of the waiting customers--people were not happy. When it was my turn, I told them about the dirtiness and the leak--which they needed to fix. The woman checking me in said something like, oh no, that's not ok, and then LEFT THE ROOM without explanation—and didn't come back!! I was left waiting while she was in the next room loudly chit-chatting with the people ahead of me for 10 minutes, making sure that they were taken care of while I stood there wondering if she was coming back. When the other employee finished with his customer he asked if I was being helped—I told him that I thought I was, but that the woman just left. His dismissively responded, “well don’t worry about that” and he tried to hurry me up as there were other people waiting behind me. I told him again about the dirtiness and the leak, and wanted to show him where the leak was. I felt hurried and dismissed—he didn’t want to see the photos or video I took, I had to force him to do a once-over of the vehicle to make sure there wasn't any new damage--there was body damage to the vehicle when I picked it up, so I didn't want to be charged for that. Because I was getting brushed off, I told the man I told the man that they have a major customer service problem, which is an understatement. There was no apology about the terrible customer service, the van not being ready or clean or the leak, but he told me I would be compensated for the problems and "not be charged for one day or something." Needless to say, I wasn't compensated and WAS CHARGED FULL PRICE. Really incompetent all around. I won’t rent here again and am notifying Hertz corporate about my experience.Reviewed Jun 10 2021
review fromkayak
6.0
Pros:The staff was ok and drop off and pick up were both greatCons:The van I rented was dirty when I got it and they seemed to have no desire to clean it. I had to get going pretty quick so I did not push the issue.Reviewed Jun 9 2021
review fromkayak
10.0
Pros:Yes very helpful. I used express drop on Saturday afternoon because location was closed.Cons:Nothing.Reviewed Feb 11 2019
review fromkayak
7.2
I'd rent againPros:The price outweighed any negative. The car was OK and got the job done. I can't complain much as it made weekend travel very easy.Cons:Lots of minor damage had to be covered in the initial inspection (tiny dents, scrapes and glass nicks). When driving, the car seemed to have difficulty shifting gears (automatic, nissan versa). Check-out process took a while - close to 30 minutes between two reps (there was only one other customer in the place that was already being helped). The drop-off process was confusing as it was after-hours. There were no numbered spaces and no obvious location of where to park the car. Since the office is very small, it's probably not much of an issue for them to find it - but, it did take us a while to decide on just parking the car anywhere and dropping off the keys. I was required to sign up for Hertz program to allow my spouse ability to drive, if needed.Reviewed Nov 5 2018
review fromkayak
10.0
Pros:Good gas mileage.Reviewed Nov 3 2018
review fromkayak
2.0
Pros:Nothing I wasn’t able to take the car.Cons:Making sure Hertz employees know what they’re doing. I didn’t even get to take the car and was still charged full price.Reviewed Jul 20 2019
review fromkayak
10.0
Great ServicePros:The service at the Hertz rental office was excellent. My paperwork was processed quickly and I was on my way in no time.Reviewed Jul 31 2016
review fromkayak
2.0
Cons:There weren’t ANY CARS to rent!! Drove 12 miles to find out there weren’t any cars to rent. Very irritating and frustratingReviewed May 12 2019
review fromkayak

Where can I find Hertz hire cars in Boulder?

2515 N. 49th Street, Hertz car hires

Address

2515 N. 49th Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 303 443 9122

Good to know

Most popular location

2515 N. 49th Street

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Boulder

  • Intermediate car hires from Hertz in Boulder are around 25% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Boulder

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Boulder.

  • Hertz has 1 car hire location in Boulder. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes