Guest reviews
Overall rating
7,3
Good
Based on 13 reviews
Cleanliness
7,1
Comfort
7,4
Pickup/dropoff
7,2
Value for money
7,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
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10,0
Quick and Easy Pickup and Drop Off
Pros: Pretty painless process and the weekly rate was very reasonable. I rented a Kia Optima for me and my 4 sisters. It is very roomy and has a large trunk that easily accommodated our 5 bags.
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10,0
Ease of rental
Pros: We were in and out very quick and even got upgraded from a compact to a Range Rover
Cons: Everything was great
review from
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8,4
Pros: Very new and comfortable car. Unlimited Mileage. Good rate.
Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.
review from
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6,8
Pros: Price, space
Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.
review from
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2,0
Pros: When I arrived there was a note on the door that the attendant would be back in 5 minutes. I waited 25 minutes for a rude attendant to open the office back up. He then told me he had no vehicle for me. He was rude and unhelpful.
review from
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4,0
Poorly run - Not an AVIS
Pros: I liked the person at the Hertz location when picking up, very helpful. A lady from Michigan.
Cons: No cars available when picking up When returning car No call back No refund No real advise when calling customer service
review from
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2,0
Upsetting
Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.
review from
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10,0
Quick and Easy Pickup and Drop Off
Pros: Pretty painless process and the weekly rate was very reasonable. I rented a Kia Optima for me and my 4 sisters. It is very roomy and has a large trunk that easily accommodated our 5 bags.
review from
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10,0
Ease of rental
Pros: We were in and out very quick and even got upgraded from a compact to a Range Rover
Cons: Everything was great
review from
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8,4
Pros: Very new and comfortable car. Unlimited Mileage. Good rate.
Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.
review from
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6,8
Pros: Price, space
Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.
review from
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2,0
Pros: When I arrived there was a note on the door that the attendant would be back in 5 minutes. I waited 25 minutes for a rude attendant to open the office back up. He then told me he had no vehicle for me. He was rude and unhelpful.
review from
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4,0
Poorly run - Not an AVIS
Pros: I liked the person at the Hertz location when picking up, very helpful. A lady from Michigan.
Cons: No cars available when picking up When returning car No call back No refund No real advise when calling customer service
review from
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2,0
Upsetting
Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.
review from
Other suppliers in Alpharetta scored
Where can I find Hertz hire cars in Alpharetta?
11030 Alpharetta Hwy, Hertz car hire
Address
11030 Alpharetta HwyPhone
+1 770 642 1405FAQs about hiring a car from Hertz in Alpharetta
How many car hire locations does Hertz have in Alpharetta?
Hertz has 3 car hire locations in Alpharetta. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Hartsfield-Jackson Airport (ATL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson Airport (ATL)?
Yes
