Guest reviews
Overall rating
7,1
Good
Based on 15 reviews
Cleanliness
6,9
Comfort
7,1
Pick-up/Drop-off
7,1
Value for money
7,2
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
4
1
0
1
3
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8,8
Cons: The trunk was very small and hardly fit 6 people worth of luggage.
review from
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2,0
Pros: The staff was the most unhelpful, rude group of people I've ever dealt with.
Cons: I'd paid for my rental up front and they gave away my car then showed no interest in assisting me with getting a replacement that held the number of passengers I needed. I went to Twitter and their customer service was unhelpful too. They said to just deal with the local office which had closed for the night and I was supposed to start my drive at 5a. Worst rental car experience ever. Went through a different company in the end and had to drive an hour away to pick up the car, pay to park our regular vehicle at the airport instead of in our driveway, etc... Never again Hertz.
review from
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10,0
Quick and Easy Pickup and Drop Off
Pros: Pretty painless process and the weekly rate was very reasonable. I rented a Kia Optima for me and my 4 sisters. It is very roomy and has a large trunk that easily accommodated our 5 bags.
review from
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10,0
Ease of rental
Pros: We were in and out very quick and even got upgraded from a compact to a Range Rover
Cons: Everything was great
review from
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8,4
Pros: Very new and comfortable car. Unlimited Mileage. Good rate.
Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.
review from
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6,8
Pros: Price, space
Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.
review from
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2,0
Pros: When I arrived there was a note on the door that the attendant would be back in 5 minutes. I waited 25 minutes for a rude attendant to open the office back up. He then told me he had no vehicle for me. He was rude and unhelpful.
review from
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4,0
Poorly run - Not an AVIS
Pros: I liked the person at the Hertz location when picking up, very helpful. A lady from Michigan.
Cons: No cars available when picking up When returning car No call back No refund No real advise when calling customer service
review from
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2,0
Upsetting
Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.
review from
Other suppliers in Alpharetta scored
Where can I find Hertz hire cars in Alpharetta?
11030 Alpharetta Hwy, Hertz car hire
Address
11030 Alpharetta HwyHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 15:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |