4 stars
Hanoi Emerald Waters Hotel & Spa
No. 47 Lo Su Street, Hoan Kiem District, Hanoi 10000, Vietnam
Hanoi, Vietnam
See location+84 243 978 2222Photos of Hanoi Emerald Waters Hotel & Spa
Overview
Luxury Hanoi hotel in Old Quarter with a full-service spa This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms. Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hanoi Emerald Waters Hotel & Spa
Amenities at Hanoi Emerald Waters Hotel & Spa
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Kettle
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Kid-friendly buffet
- Child-safety socket covers
- Children's high chair
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Cooking classes
Spa
- Spa and wellness centre
- Massage
Health and safety
- Daily housekeeping
Reviews of Hanoi Emerald Waters Hotel & Spa
9.5
Wonderful
2511 verified ratings
Wonderful
2072
Very good
320
Good
72
Okay
26
Fair
14
Mediocre
5
Poor
2
Guests say
Overall, guests have praised the hotel for its exceptional cleanliness and friendly service. Many reviews highlighted the staff's helpfulness and attentiveness, contributing to a welcoming atmosphere. The hotel's location was well-received, especially for those visiting the city center. However, some guests mentioned that the room size could be an issue, particularly for those who prefer more space. The breakfast also received a mix of feedback, with some guests enjoying it while others found it lacking. Despite this, the overall sentiment remains positive, with many expressing a desire to return.AI-generated from customer reviews
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Score by provider
9.5 out of 10
458 reviews
9.3 out of 10
440 reviews
9.2 out of 10
1 review
9 out of 10
1 review
Location
No. 47 Lo Su Street, Hoan Kiem District, Hanoi 10000
What's nearby
- Thang Long Water Puppet Theatre194 m
- Hoan Kiem Lake0.5 km
- Bach Ma Temple0.6 km
- St. Joseph Cathedral0.7 km
- Hanoi Old Quarter0.8 km
- Hanoi Opera House0.9 km
- National Museum of Vietnamese History0.9 km
- Dong Xuan Market0.9 km
- Vietnam Women's Museum1 km
- Hoa Lo Prison Museum1.1 km
- Vietnam Military History Museum1.6 km
- National Museum of Fine Arts2.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hanoi Emerald Waters Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price