Excellent service, specifically I would like to highlight the concierge Steven : top notch!
5 stars
Mandarin Oriental, Guangzhou
Photos of Mandarin Oriental, Guangzhou
Overview
Luxury hotel connected to a shopping center in Tianhe with 3 restaurants This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Latest deals for Mandarin Oriental, Guangzhou
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Mandarin Oriental, Guangzhou
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Mandarin Oriental, Guangzhou
9.1
Wonderful
437 verified ratings
Wonderful
309
Very good
48
Good
36
Okay
19
Fair
10
Mediocre
6
Poor
9
Summary of reviews
Guests say
Guests appreciate the hotel's superb location and exceptional service, with many praising the cleanliness and spacious rooms. The breakfast offerings and amenities, including the fitness center and pool, also receive positive mentions. However, some reviews highlight issues with outdated facilities and noise levels in certain rooms.AI-generated from customer reviews
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Score by provider
9.1 out of 10
20 reviews
8.8 out of 10
3 reviews
All reviews
Pros (+) Not much
Cons (-) Small room, old and outdated, poor maintenance. Breakfast pastries, breads and others not fresh at all. Need a ton of remodeling to keep as 5 star hotel
Cons (-) Overall service and care for business customers is excellent.
Location
389 Tianhe Road, Guangzhou 510620
What's nearby
- CITIC Plaza0.8 km
- Tianhe Stadium1.1 km
- Zhujiang New Town2 km
- Jinan University2.1 km
- Guangzhou International Finance Center2.1 km
- Guangzhou Opera House2.5 km
- Taikoo Hui2.7 km
- Canton Tower3.2 km
- Tianhe Coach Terminal Station4.1 km
- Canton Fair Complex4.6 km
- Sun Yat-Sen University5.4 km
- Baiyun Mountain6.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Mandarin Oriental, Guangzhou
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in GuangzhouGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8,8 | 6,7 km | Foshan Shadi | 27,2 km |
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