Good to know
Value for money
Distance to city centre
|Grand Rapids Gerald R. Ford Intl|
Distance to airport
|"Beautiful hotel with exceptional staff!"||(in 36 reviews)|
|"We enjoyed exploring Grand Rapids"||(in 4 reviews)|
|"Clean, staff was awesome!"||(in 63 reviews)|
|"No fridge no microwave."||(in 4 reviews)|
|"Parking was NOT included and is expensive!"||(in 13 reviews)|
|"Our room was very disappointing."||(in 44 reviews)|
Time of year
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The service was good. The view was great
the carpet in the hallway was very dirty Some of the fixture were broken.
Very little regarding the room and booking experience. The bathroom was nice.
I spent nearly $500 on a room for a special night and it was completely ruined. I had to load my own luggage at the door. I booked a room with a tub. After checking into the room I discovered no tub. I was told no rooms with tubes were available. I requested a city view and had a terrible view. The room smelt musty and gross. The hallway smelt like burning plastic. I'll likely never stay there again. I'll also likely never use booking .com again either.
I was charged for a smoking fee when I was not informed of the "No Smoking Policy" The ceiling tile fell on the bathroom floor and I had to be switched rooms
The staff was super friendly and the building was very clean. When presented with the issue of our room not having hot water, the staff acted very quickly to solve the problem.
Unfortunately, all the amenities were shut down due to the virus so we were unable to experience everything. The price was still pretty high considering the amenities being shut down and our room did not have hot water.
The view and location.
Nothing I could complain about
The Amway Grand Plaza, Curio Collection by Hilton mixes historic charm with modern comforts to create a luxurious downtown hotel that sits on the Grand River. This hotel has been around for almost a century and features original woodwork and iron along with a 29-story glass tower. The hotel connects to Van Andel Arena via skywalk, and DeVos Performance Hall and DeVos Place Convention Center are steps away.
The Amway Grand Plaza, Curio Collection by Hilton features The Kitchen, a restaurant by Wolfgang Puck. Guests can also visit Cygnus27 for South American cuisine and beautiful views of the city skyline. Ruth’s Chris Steakhouse is also onsite for hand-selected high-quality steaks and delicious homemade desserts. The hotel has an onsite salon and spa, as well as a heated indoor pool, two hot tubs, and a sundeck that overlooks Grand Rapids. There is a fitness center and rooftop sports courts available to guests, as well. The Ambassador Ballroom is a popular choice for weddings, seating up to 1,100 guests and offering A/V equipment onsite.
The Amway Grand Plaza has 682 guest rooms, which include a number of accessible rooms and five types of suites to choose from. Rooms offer stunning views of the city and the river, and preference can be chosen at the time of booking. There are also four shops onsite, including a men’s shop, two ladies’ boutiques, and a gift shop. Plus, it is within walking distance to all the best downtown attractions.
based on 412 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Amway Grand Plaza, Curio Collection by Hilton
Most popular landmarks
- Amway Grand Plaza Hotel 18 m
- DeVos Place 136 m
- Grand Rapids Art Museum 216 m
- La Grande Vitesse 364 m
- Grand Rapids Public Museum 390 m
- Van Andel Museum Center 393 m